Senior Engineer - RAN Cloud

Ericsson; Dadri; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Ericsson is seeking a Technical Authority Expert in Noida, India to lead automation-based initiatives and guide lifecycle activities across Create, Sustain, and Evolve stages. The role demands deep telecom domain knowledge and strong incident management skills, contributing to enhanced automation-driven operations within the Managed Services portfolio.

The candidate will work with our Ericsson Operations Engine projects, supporting domain experts and analytics teams to preemptively address

Qualifications

• Proven experience in automation-enabled service delivery and troubleshooting.
• Strong understanding of telecom networks and virtualization concepts.
• Experience with incident and problem management in a large MSP environment.

Responsibilities

• Develop and maintain automation-based solutions and troubleshoot as needed.
• Drive improvements in recovery processes and service delivery methods.
• Provide domain expertise to support and automated operations teams.
• Assist analytics teams with domain knowledge to optimize performance.
• Analyze trends to preempt disruptions and enable swift restoration.

Skills

Automation understanding

Troubleshooting

Network performance

E2E customer experience

Network virtualization

Incident management

Data security

Tools

OMS

MS TOP

Ericsson CEA competence

Job description

About this opportunity

We are currently seeking a talented and dedicated individual to join our Ericsson team as a Technical Authority Expert. This critical role belongs to our Managed Services department, directly contributing to our ongoing Ericsson Operations Engine projects. You will be at the forefront of tech-driven change, offering your specialist knowledge to guide the entire lifecycle of our projects. Whether we are in the Create, Sustain, or Evolve stages, your expertise will pave the way forward in your domain.

Join our Team

About this opportunity

We are currently seeking a talented and dedicated individual to join our Ericsson team as a Technical Authority Expert. This critical role belongs to our Managed Services department, directly contributing to our ongoing Ericsson Operations Engine projects. You will be at the forefront of tech-driven change, offering your specialist knowledge to guide the entire lifecycle of our projects. Whether we are in the Create, Sustain, or Evolve stages, your expertise will pave the way forward in your domain.

What you will do

• Develop, maintain, and enhance automation-based solutions, conducting in-depth troubleshooting as necessary.
• Drive recovery processes improvement.
• Offer your technical expertise to our domain support and automated operations team.
• Aid our automation and analytics team with your detailed domain knowledge.
• Construct and polish automated Service Delivery methodologies.
• Analyze trends to preemptively identify potential service disruptions, enabling swift restoration and repair.

The skills you bring

• Ericsson Operations Engine - Mode Of Operations.
• Overall understanding of Automation?.
• Troubleshooting skills.
• Network Performance.
• E2E Customer Experience.
• Network Virtualization.
• Problem management.
• Telecom Domain.
• Ericsson Customer Experience Assurance (CEA) Competence.
• Incident management.
• MS TOP.
• Customer Experience Improvement.
• Service Request Fulfilment (OMS).
• System Administration.
• Data Security.

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city:

India (IN) || Noida