Legal Data Technical Specialist

IBM; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

IBM India Pvt Ltd in Bengaluru seeks a seasoned eDiscovery/Legal AI technologist to manage platform operations and advanced analytics. You will support Relativity, Everlaw, Nuix, Purview, and related tools, while driving automation, data processing, and AI-driven review workflows.

The role emphasizes governance, security, and cross-team collaboration with legal and IT stakeholders to advance TAR, CAL, and predictive coding initiatives.

Qualifications

• 4–12 years in eDiscovery tech, litigation support, or legal tech.
• Advanced proficiency with Relativity, Reveal, Everlaw, Nuix or comparable tools.
• Experience with TAR, CAL, active learning, and AI-assisted review workflows.
• Experience with automation, APIs, integration, and workflow orchestration.
• Strong troubleshooting, communication, and stakeholder management.

Responsibilities

• Provide technical support for eDiscovery apps and coordinate issue resolution with vendors and internal teams.
• Maintain SOPs, knowledge bases, user guides, and troubleshooting resources.
• Ensure platform configs comply with governance, SOPs, and security controls.
• Support internal users on platforms like Relativity, RelativityOne, Reveal, Everlaw, Nuix, Disco, Purview.
• Configure workspaces, security groups, permissions, layouts, workflows, searches, and review environments.
• Support AI enablement: TAR, CAL, predictive coding, clustering, and analytics.
• Develop validation methodologies and QA processes for AI-assisted reviews.
• Measure adoption, performance, accuracy, recall, and precision for AI governance.
• Engage stakeholders to identify practical AI use cases across the eDiscovery lifecycle.
• Contribute to data processing, ingestion, and production workflows.

Skills

eDiscovery platforms

AI-enabled review

Automation & scripting

APIs & integrations

Stakeholder management

Education

Bachelor's degree

Master's degree

Tools

Relativity

Reveal

Everlaw

Nuix

Purview

Job description

Your role and responsibilities

Key Responsibilities

Platform Administration Operations

• Provide technical support for eDiscovery applications and coordinate issue resolution with external vendors and internal teams.
• Maintain comprehensive technical documentation, standard operating procedures (SOPs), knowledge base articles, user guides, and troubleshooting resources.
• Ensure platform configurations and workflows comply with SOPs, governance requirements, and security controls.
• Support internal users with questions regarding the use of eDiscovery platforms such as Relativity, RelativityOne, Reveal, Everlaw, Nuix, Disco, Microsoft Purview, and other approved legal technology platforms.
• Configure and maintain workspaces, security groups, user permissions, coding layouts, workflows, batching strategies, searches, and review environments as needed.

Advanced Analytics AI Enablement

• Support the implementation and operationalization of generative AI technologies, large language models (LLMs), intelligent document review, summarization, and legal analytics solutions.
• Develop validation methodologies, quality assurance processes, and defensibility standards for AI-assisted review workflows.
• Conduct pilot programs and proof-of-concept initiatives to evaluate and benchmark emerging eDiscovery technologies and analytics capabilities.
• Measure and analyze adoption, performance, accuracy, recall, precision, and performance metrics to support AI governance and technology investment decisions.
• Partner with legal and technology stakeholders to identify practical use cases for AI across the eDiscovery lifecycle.
• Support the execution of advanced analytics workflows including TAR, Continuous Active Learning (CAL), predictive coding, clustering, conceptual analytics, communication analysis, near-duplicate identification, email threading, and Early Case Assessment.

Workflow Automation Technical Innovation

• Develop scalable automation solutions that reduce manual effort and improve efficiency.
• Leverage APIs, scripting languages, workflow orchestration tools, low-code platforms, and system integrations to streamline legal operations processes.
• Support integrations between eDiscovery platforms, Microsoft 365, Google Vault, Purview, legal hold technologies, and enterprise data sources.
• Participate in technology modernization initiatives including platform migrations, process redesign initiatives, and AI-enabled transformation programs.
• Contribute technical requirements for solution designs and testing strategies for new legal technology implementations.
• Promote best practices related to automation, monitoring, workflow standardization, and continuous improvement.

Data Processing, Integration Technical Architecture

• Support ingestion and processing of structured, unstructured, cloud, mobile, collaboration, and forensic data sources.
• Assist in the design and optimization of data pipelines for legal data collection, processing, review, and production activities.
• Troubleshoot complex data issues related to metadata, processing exceptions, file format inconsistencies, and system interoperability.
• Support API integrations and secure data exchange processes between legal technology platforms and enterprise systems.
• Work with data models, large-scale datasets, and analytics workflows to ensure accurate and consistent processing and reporting outcomes.

Technical Consulting Stakeholder Engagement

• Serve as a trusted advisor to legal teams regarding analytics approaches and eDiscovery technology solutions.
• Communicate technical concepts effectively to attorneys, investigators, compliance teams, and business stakeholders.
• Gather stakeholder requirements and translate business needs into technical solutions and platform configurations.
• Deliver technical training, demonstrations, workshops, and user enablement programs.
• Support vendor evaluations, performance assessments, testing, and implementation support.

Operational Excellence Quality Management

• Identify recurring issues and recommend proactive solutions to improve service quality, user experience, and platform performance.
• Support the collection and reporting of operational metrics, adoption statistics, ROI measurements, and workflow efficiency indicators.
• Participate in continuous improvement initiatives focused on scalability, standardization, service excellence, and cost reduction.
• Remain current on legal technology trends, AI developments, industry best practices, and evolving regulatory requirements.

Required education

Bachelor''s Degree

Preferred education

Master''s Degree

Required technical and professional expertise

Experience

• 4-6 years of experience in eDiscovery technology, litigation support, or legal technology.
• Advanced proficiency with Relativity, Reveal, Everlaw, Nuix, or comparable platforms.
• Experience with TAR, CAL, active learning, and AI-assisted review workflows.
• Experience with automation, APIs, system integrations, and workflow orchestration.
• Strong experience with Technology Assisted Review (TAR), Continuous Active Learning (CAL), predictive coding, and AI-assisted review workflows.
• Experience configuring review platforms, managing data processing projects, and executing productions.
• Strong troubleshooting, analytical, and problem-solving capabilities.
• Excellent written and verbal communication skills.
• Strong stakeholder management, customer service, and relationship-building skills.
• Experience implementing generative AI solutions.
• Experience with scripting, automation, or low-code platforms.

Preferred technical and professional experience

Preferred Skills

• Microsoft Purview eDiscovery Premium experience.
• ACEDS certification or equivalent.
• Knowledge of GDPR and cross-border privacy requirements.
• Experience with enterprise archiving and information governance programs.
• Familiarity with SQL, data analytics, reporting tools, or scripting.

Years of Experience: 4 - 12