Legal Claim Specialist

Believe Digital; Mumbai; On-site; INR 800,000 - 1,500,000; Full time

Job summary

Believe Digital in Mumbai seeks a Legal Claims Specialist to manage intake, qualification, investigation and processing of legal claims and DMCA/DSA notices. You will ensure evidentiary standards are met and SLAs are maintained.

Ideal candidates have 5+ years in legal claims or copyright operations, strong English communication, and experience with DMCA/DSA frameworks. The role involves cross-team collaboration and precise claim handling.

Qualifications

• 5+ years in legal claims, copyright operations, or rights management.
• Working knowledge of DMCA, DSA, copyright principles, and IP rights.
• Strong analytical skills with attention to detail.
• Excellent written and spoken English for professional correspondence.
• Ability to manage multiple claims and meet SLAs.

Responsibilities

• Review incoming legal claims and DMCA/DSA notices to verify completeness.
• Reject incomplete claims and request missing information.
• Accurately classify and tag claims by IP type.
• Assess whether claims meet legal and platform requirements.
• Analyze claim details to provide context for internal rights verification.
• Manage claims through the complete workflow within SLAs.
• Coordinate with claimants, clients, and internal teams.

Skills

DMCA/DSA knowledge

IP rights & copyright operations

Claims assessment & documentation

English communication

Process management

Education

Law degree or equivalent experience

Job description

We are looking for a Legal Claims Specialist to manage the intake, qualification, investigation, and processing of legal claims and DMCA/DSA notices. The role will ensure claims meet required evidentiary standards, are correctly classified, and are processed accurately within defined SLAs.

Key Responsibilities

Claim Admissibility & Qualification

• Claim Review: Review incoming legal claims and DMCA/DSA notices to verify completeness and required evidentiary requirements.
• Claim Rejection & Clarification: Reject incomplete, unsupported, or ungrounded claims that lack essential information, such as original asset links, clear ownership scope, or supporting evidence, and request the required information from claimants.
• Claim Classification: Accurately classify and tag claims by IP type, including Sound Recording/Master, Publishing/Composition, Trademark, Right of Publicity, Patent, and other applicable rights.
• Legal Qualification: Assess whether claims meet applicable legal, evidentiary, and platform requirements before proceeding with processing of legal claims

Investigation Support & Client Guidance

• Contextual Analysis: Analyze claim details, evidence, and relevant content to provide clients with clear and actionable context for internal rights verification.
• End-to-End Claim Processing: Manage valid claims through the complete operational workflow within established SLAs, ensuring alignment with applicable DMCA/DSA Safe Harbor frameworks.
• Stakeholder Coordination: Work with claimants, clients, and internal teams to resolve information gaps, clarify claims, and support timely resolution.

Qualifications

• Experience: 5+ years in legal claims, copyright operations, legal compliance, or rights management, preferably within music, digital media, or entertainment.
• Legal Operations Knowledge: Working knowledge of DMCA, DSA, copyright principles, and IP rights.
• Analytical Skills: Strong attention to detail with the ability to assess claims, evidence, and legal requirements.
• Communication: Excellent written and spoken English, with the ability to draft clear and professional correspondence.
• Problem Solving: Strong critical-thinking and judgment skills with a proactive approach to resolving claim-related issues.
• Process Management: Ability to manage multiple claims efficiently while meeting defined SLAs and quality standards.