Legal Claim Specialist

Believe; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Flexible leaves

Office perks

Wellbeing support

Transparency

CSR program

Job summary

Believe is seeking a Legal Claims Specialist to manage intake, qualification, investigation, and processing of legal claims and DMCA/DSA notices. You will ensure claims meet evidentiary standards, are correctly classified, and processed within SLAs.

Candidate should have 5+ years in legal claims or copyright operations, with strong DMCA/DSA knowledge and excellent English communication. This is an on-site Mumbai role offering diverse benefits and cross-functional collaboration.

Qualifications

• 5+ years in legal claims, copyright operations, or rights management.
• Working knowledge of DMCA and DSA, copyright principles, and IP rights.
• Excellent written and spoken English, with professional correspondence ability.

Responsibilities

• Review incoming legal claims and DMCA/DSA notices for completeness and evidentiary requirements.
• Reject incomplete or ungrounded claims and request missing information from claimants.
• Classify claims by IP type (Sound Recording/Master, Publishing/Composition, Trademark, Right of Publicity, Patent, etc.).
• Assess whether claims meet legal, evidentiary, and platform requirements.
• Analyze claim details and evidence to provide clear context for internal verification.
• Manage valid claims through end-to-end processing within SLAs and DMCA/DSA Safe Harbor frameworks.
• Coordinate with claimants, clients, and internal teams to resolve information gaps.

Skills

Legal claims experience

DMCA/DSA knowledge

Analytical skills

English communication

Process management

Job description

Believe is a global artist development company. We empower local artists, labels and publishers to grow their audiences at each stage of their careers with expertise, respect, fairness and transparency.

Operating in 50+ countries, with more than 2,000 employees, Believe offers a full range of services including audience development, publishing, marketing and distribution, with a tailor-made approach to fit any artist, label or publisher.

Believe champions independence and innovation through a unique model that combines local expertise with a global tech platform, delivering exclusive solutions for artists to promote and monetize their music thanks to strategic partnerships with leading global digital service providers.

With a leading portfolio of brands that includes Nuclear Blast, naïve, TuneCore, Groove Attack, Sentric, AllPoints and Byond, Believe artists generated more than 800 billion streams worldwide in 2024 across all genres, and were recognized with more than 70 leading industry awards.

Learn more at www.believe.com

Job Description

We are looking for a Legal Claims Specialist to manage the intake, qualification, investigation, and processing of legal claims and DMCA/DSA notices. The role will ensure claims meet required evidentiary standards, are correctly classified, and are processed accurately within defined SLAs.

Key Responsibilities

Claim Admissibility & Qualification

• Claim Review: Review incoming legal claims and DMCA/DSA notices to verify completeness and required evidentiary requirements.
• Claim Rejection & Clarification: Reject incomplete, unsupported, or ungrounded claims that lack essential information, such as original asset links, clear ownership scope, or supporting evidence, and request the required information from claimants.
• Claim Classification: Accurately classify and tag claims by IP type, including Sound Recording/Master, Publishing/Composition, Trademark, Right of Publicity, Patent, and other applicable rights.
• Legal Qualification: Assess whether claims meet applicable legal, evidentiary, and platform requirements before proceeding with processing of legal claims
• Contextual Analysis: Analyze claim details, evidence, and relevant content to provide clients with clear and actionable context for internal rights verification.
• End-to-end Claim Processing: Manage valid claims through the complete operational workflow within established SLAs, ensuring alignment with applicable DMCA/DSA Safe Harbor frameworks.
• Stakeholder Coordination: Work with claimants, clients, and internal teams to resolve information gaps, clarify claims, and support timely resolution.

Qualifications

• Experience: 5+ years in legal claims, copyright operations, legal compliance, or rights management, preferably within music, digital media, or entertainment.
• Legal Operations Knowledge: Working knowledge of DMCA, DSA, copyright principles, and IP rights.
• Analytical Skills: Strong attention to detail with the ability to assess claims, evidence, and legal requirements.
• Communication: Excellent written and spoken English, with the ability to draft clear and professional correspondence.
• Problem Solving: Strong critical-thinking and judgment skills with a proactive approach to resolving claim-related issues.
• Process Management: Ability to manage multiple claims efficiently while meeting defined SLAs and quality standards.

Additional Information

Benefits @Believe:

• #Flexibility- Just punch in leaves, not intime and out time
• #Office perks- a game of foosball, table tennis to bat the afternoon lacklustre, free event pass for exclusive and limited shows, music subscription, etc
• #Wellbeing- Caring by EUTELMED, professionals are at your disposal for advice and support, in your own language and culture
• #Transperancy- engaged in secondary activity just disclose it to us
• #Sustainability- You can be a part of CSR program, represent yourself as a #shaper and contribute to a better future.

Disclosure:

Believe strongly promotes equal treatment regardless of race, ethnicity, nationality, gender, sexual orientation, socio-economic status, age, marital or civil partner status, pregnancy or maternity, physical abilities, religious beliefs, political beliefs, or other ideologies.