Learning Operations Expert - RDT Performance & Insights

F. Hoffmann-La Roche AG; Pune District; On-site; INR 1,500,000 - 2,800,000; Full time

Benefits offered by this job

Health insurance for you and family

Competitive base salary with incentive

Flexible working arrangements

Generous annual leave

Job summary

Roche in Pune, India seeks a Technology Consultant Learning Operations Expert (SE6) to lead matrix teams, deliver diverse learning operations projects, and shape product timelines with advanced Agile practices. You will mentor colleagues and drive enterprise-level backlogs while maintaining strong stakeholder relationships.

The role emphasizes complex problem solving, cross-functional collaboration, and strategic communication to ensure value creation across portfolios.

Responsibilities

• Lead internal and external teams to deliver high-impact products and learning operations projects.
• Develop and implement agile backlog management and define delivery timelines across product teams.

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position Technology Consultant Learning Operations Expert Introduction As a Technology Consultant at the SE6 level within RDT Performance & Insights, you will take on a matrix leadership role to deliver on a diversity of high-impact products and multi-faceted projects. You will lead both internal and external teams or squads in a matrix organization, developing advanced approaches like Agile backlog management, and driving the timeline and strategy across product teams. By applying your deep expertise in consultancy and proficient business process domain knowledge, you will solve unusually complex problems with highly innovative solutions, manage high-level stakeholder relationships across the enterprise, and actively mentor colleagues to foster a collaborative and high-performing environment.

The Opportunity:

• Lead Matrix Squads & Deliveries: Lead internal, external, and unofficial teams across matrix organizations to successfully deliver on a wide diversity of high-impact products and learning operations projects.
• Architect Agile Timelines: Develop and implement advanced operational approaches - such as Agile backlog management - defining clear delivery timelines and priorities across product teams and squads.
• Manage Enterprise Backlogs: Prioritize, plan, and report execution status at the multi-product, enterprise, or product-line level to ensure alignment with business objectives.
• Solve Complex Technical Challenges: Conduct root-cause analysis and problem-solving for unusually complex issues, proposing highly innovative solutions and process improvements.
• Influence Product Line Strategies: Shape product and product-line strategies by applying in-depth industry trends, advanced data analysis, and technical principles for maximum value creation.
• Manage Enterprise Stakeholders: Build and maintain high-level relationships with key enterprise stakeholders, ensuring project outcomes align with strategic expectations across multiple portfolios.
• Tailor Strategic Communications: Communicate complex technical information, risks, and proposed solutions effectively across the enterprise, adapting messaging and channels for diverse audiences.
• Foster Collaborative Environments: Lead cross-product collaborative team environments and champion organizational development initiatives, such as showing active leadership in Communities of Practice (CoPs).

Who you are:

• Educated Professional: You hold a Bachelor's or Master's degree in Information Technology, Computer Science, Business Administration, or a related field.
• Experienced Technology Consultant: You bring 5+ years of consultancy experience, including 3+ years of specialized experience in life sciences/pharma or the assigned business function being supported.
• Consultancy Domain Expert: You possess advanced knowledge of consultancy concepts and practices, with deep expertise in at least one primary consultancy capability and business process domain knowledge.
• Technical & Process Analyst: You demonstrate strong capabilities in applying advanced technical principles, theories, and concepts related to requirements, data, usability, and process analysis.
• Complex Problem Solver: You have a proven track record of working on multi-faceted projects and successfully resolving unusually complex problems with innovative technical solutions.
• Enterprise Stakeholder Manager: You bring exceptional stakeholder management skills, with the ability to navigate enterprise-level portfolios and tailor messaging to diverse audiences.
• Mentoring & Agile Leader: You possess a demonstrated ability to mentor colleagues, provide constructive feedback, lead matrix teams, and drive organizational development initiatives (e.g., CoPs).

Why Join Us?

• Remuneration: Competitive base salary paired with an attractive performance incentive scheme.
• Security: Premium health insurance covering you and your family, alongside a high-matching Provident Fund.
• Well-being: Flexible working arrangements, generous annual leave, and global professional growth opportunities.

Who we are

A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let's build a healthier future, together.

Roche is an Equal Opportunity Employer.

We believe it's urgent to deliver medical solutions right now - even as we develop innovations for the future.

We are passionate about transforming patients' lives.

We are courageous in both decision and action.

And we believe that good business means a better world.

That is why we come to work each day.

We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all.

We do this today to build a better tomorrow.

We are proud of who we are, what we do, and how we do it.

We are many, working as one across functions, across companies, and across the world.

We are Roche.