Learning Operations Expert - RDT Performance & Insights

Roche; Pune District; On-site; INR 4,000,000 - 7,000,000; Full time

Benefits offered by this job

Health insurance

Provident Fund

Flexible working

Annual leave

Job summary

Roche in Pune seeks a Technology Consultant Learning Operations Expert (SE6) to lead matrix squads and drive high-impact learning projects. You will oversee Agile timelines and backlogs while mentoring teams across product groups.

The role requires 5+ years of consultancy, with pharma domain exposure, and a strong ability to manage stakeholders and communicate complex topics across the enterprise.

Qualifications

• Bachelor's or Master's degree in Information Technology, Computer Science, Business Administration, or a related field.
• 5+ years of consultancy experience, with 3+ years in life sciences/pharma or the supported business function.
• Strong knowledge of consultancy concepts and practices with deep domain expertise.
• Proven ability to mentor colleagues and lead matrix teams.
• Strong technical and process analysis skills.

Responsibilities

• Lead internal, external, and unofficial teams across matrix organizations to deliver high-impact products and learning operations.
• Develop and implement Agile timelines and backlog management across product teams.
• Prioritize, plan, and report execution status at multi-product enterprise level.
• Conduct root-cause analysis and propose innovative process improvements.
• Shape product and product-line strategies using industry trends and data analysis.
• Build and maintain high-level relationships with enterprise stakeholders.

Skills

Matrix leadership

Agile backlog

Stakeholder management

Mentoring

Problem solving

Process analysis

Education

Bachelor's/Master's in IT/CS/Business

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Technology Consultant Learning Operations Expert

Introduction

As a Technology Consultant at the SE6 level within RDT Performance & Insights, you will take on a matrix leadership role to deliver on a diversity of high-impact products and multi-faceted projects. You will lead both internal and external teams or squads in a matrix organization, developing advanced approaches like Agile backlog management, and driving the timeline and strategy across product teams. By applying your deep expertise in consultancy and proficient business process domain knowledge, you will solve unusually complex problems with highly innovative solutions, manage high-level stakeholder relationships across the enterprise, and actively mentor colleagues to foster a collaborative and high-performing environment.

The Opportunity

• Lead Matrix Squads & Deliveries: Lead internal, external, and unofficial teams across matrix organizations to successfully deliver on a wide diversity of high-impact products and learning operations projects
• Architect Agile Timelines: Develop and implement advanced operational approaches—such as Agile backlog management—defining clear delivery timelines and priorities across product teams and squads
• Manage Enterprise Backlogs: Prioritize, plan, and report execution status at the multi-product, enterprise, or product-line level to ensure alignment with business objectives
• Solve Complex Technical Challenges: Conduct root-cause analysis and problem-solving for unusually complex issues, proposing highly innovative solutions and process improvements
• Influence Product Line Strategies: Shape product and product-line strategies by applying in-depth industry trends, advanced data analysis, and technical principles for maximum value creation
• Manage Enterprise Stakeholders: Build and maintain high-level relationships with key enterprise stakeholders, ensuring project outcomes align with strategic expectations across multiple portfolios
• Tailor Strategic Communications: Communicate complex technical information, risks, and proposed solutions effectively across the enterprise, adapting messaging and channels for diverse audiences
• Foster Collaborative Environments: Lead cross-product collaborative team environments and champion organizational development initiatives, such as showing active leadership in Communities of Practice (CoPs)

Who you are

• Educated Professional: You hold a Bachelor's or Master's degree in Information Technology, Computer Science, Business Administration, or a related field
• Experienced Technology Consultant: You bring 5+ years of consultancy experience, including 3+ years of specialized experience in life sciences/pharma or the assigned business function being supported
• Consultancy Domain Expert: You possess advanced knowledge of consultancy concepts and practices, with deep expertise in at least one primary consultancy capability and business process domain knowledge
• Technical & Process Analyst: You demonstrate strong capabilities in applying advanced technical principles, theories, and concepts related to requirements, data, usability, and process analysis
• Complex Problem Solver: You have a proven track record of working on multi-faceted projects and successfully resolving unusually complex problems with innovative technical solutions
• Enterprise Stakeholder Manager: You bring exceptional stakeholder management skills, with the ability to navigate enterprise-level portfolios and tailor messaging to diverse audiences
• Mentoring & Agile Leader: You possess a demonstrated ability to mentor colleagues, provide constructive feedback, lead matrix teams, and drive organizational development initiatives (e.g., CoPs)

Why Join Us

• Remuneration: Competitive base salary paired with an attractive performance incentive scheme
• Security: Premium health insurance covering you and your family, alongside a high-matching Provident Fund
• Well-being: Flexible working arrangements, generous annual leave, and global professional growth opportunities

#RDT2026

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.