Learning & Devlopment Manager

NOVOTEL; Hyderabad; In loco; INR 800.000 - 1.200.000; Tempo pieno

Descrizione del lavoro

Accor is seeking specialists to lead Learning & Development and Talent Development initiatives in Hyderabad. The role focuses on building and executing the annual L&D strategy, identifying training needs, coordinating induction programs for new Heartists, and delivering soft skills and leadership training to enhance performance and engagement.

The position involves maintaining training records, supporting succession planning, and driving a culture of continuous learning across the organization.

Competenze

• Training-related soft skills development experience.
• Experience in designing and delivering training programs.

Mansioni

• Develop and execute the annual Learning & Development strategy and training calendar.
• Identify training needs through Training Need Analysis (TNA), performance reviews, audits, and departmental discussions.
• Coordinate and facilitate induction programs for all new Heartists.
• Conduct soft skills, customer service, leadership, and behavioral training programs.
• Maintain training records, attendance, and monthly training reports.
• Support succession planning and talent pipeline development.
• Coordinate management trainee, internship, and cross-exposure programs.
• Develop Individual Development Plans (IDPs) for high-potential employees.
• Coach and mentor employees to support career growth.
• Ensure completion of mandatory compliance, hygiene, safety, and prevention trainings.
• Monitor adherence to Accor Learning Programs and brand standards.
• Support internal and external audits related to training and development.
• Organize employee engagement activities, learning campaigns, and recognition programs.
• Promote a learning culture through workshops, webinars, and digital learning platforms.
• Partner with department heads to improve employee productivity and engagement scores.

Conoscenze

Soft skills training

Customer service training

Leadership development

Descrizione del lavoro

\"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS\"

Job Description

Key Responsibilities

Learning & Development

• Develop and execute the annual Learning & Development strategy and training calendar.
• Identify training needs through Training Need Analysis (TNA), performance reviews, audits, and departmental discussions.
• Coordinate and facilitate induction programs for all new Heartists.
• Conduct soft skills, customer service, leadership, and behavioral training programs.
• Maintain training records, attendance, and monthly training reports.

Talent Development

• Support succession planning and talent pipeline development.
• Coordinate management trainee, internship, and cross-exposure programs.
• Develop Individual Development Plans (IDPs) for high-potential employees.
• Coach and mentor employees to support career growth.

Compliance & Brand Standards

• Ensure completion of mandatory compliance, hygiene, safety, and prevention trainings.
• Monitor adherence to Accor Learning Programs and brand standards.
• Support internal and external audits related to training and development.

Employee Engagement

• Organize employee engagement activities, learning campaigns, and recognition programs.
• Promote a learning culture through workshops, webinars, and digital learning platforms.
• Partner with department heads to improve employee productivity and engagement scores.

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