Lead Technical Engineer – Salesforce (Marketing Cloud)

General Mills, Inc.; Mumbai; On-site; INR 4,500,000 - 8,000,000; Full time

Job summary

General Mills는 Salesforce Marketing Cloud 및 Data Cloud를 활용해 CRM 마케팅 역량을 확장할 Lead Engineer를 찾습니다. 비즈니스 우선순위를 이해하고 현재 플랫폼을 평가하며 타깃 상태 솔루션을 설계하는 Hands-on 기술 리더십을 제공합니다.

클라우드 마케팅과 데이터 기반의 맞춤형 마케팅 경험을 구현하고, 보안성·확장성 있는 플랫폼 기반을 구축합니다. 멘토링과 애자일 SCRUM 리드도 포함됩니다.

Qualifications

• 7년 이상의 Salesforce Marketing Cloud 및 Data Cloud 구성/맞춤 경험
• Salesforce Marketing/Data Cloud 제품과 타 솔루션 간 API 연동 경험
• SQL, REST/SOAP, AMPscript, SSJS 및 데이터 모델링에 능숙
• 마케팅 및 데이터 클라우드 CRM 제품의 엔드-투-엔드 통합 경험
• 엔지니어링 팀 또는 기술 프로젝트를 이끈 경험

Responsibilities

• 수석 기술 아키텍트와 협력하여 확장 가능하고 보안적인 솔루션 설계
• 마케팅 조직의 현대화 기회 평가 및 구현 로드맵 도출
• 표준 모범 사례, 아키텍처 원칙, 플랫폼 표준의 문서화 및 개선
• 중심 Salesforce Marketing/Data Cloud 현대화 이니셔션의 기술 설계·구현 주도
• 마케팅 클라우드 엔지니어를 멘토링하고 코드 리뷰 제공
• 애자일 SCRUM 의식에 적극 참여 및 기능 계획·스프린트 관리

Skills

Salesforce Marketing Cloud

Data Cloud

SQL

REST/SOAP APIs

AMPscript/SSJS

System integration

Leadership

Tools

Salesforce Marketing Cloud

Data Cloud

Job description

회사 개요 우리는 전 세계가 사랑하는 식품을 만들기 위해 존재합니다. 하지만 우리는 그 이상을 합니다. 우리 회사는 선한 영향력을 발휘하는 것을 최우선으로 하는 곳이며, 매일매일 배움을 확장하고 새로운 시각을 탐구하며 새로운 가능성을 재창조하는 공간입니다. 우리는 서로에게 도전하고 성장할 수 있는 대담한 사고를 가진 인재, 즉 최선을 다할 수 있는 인재를 찾습니다. 식품 분야의 확고한 리더가 되기 위해, 우리는 끊임없이 다음을 향해 도전하는 사람들과 함께합니다.

OVERVIEW

As a Lead Engineer for Salesforce Marketing and Data Cloud, this role will play a critical part in enabling growth for General Mills by advancing our Salesforce CRM Marketing capabilities. This role will directly support the implementation & advancement of Salesforce Marketing CRM architecture for General Mills by understanding business priorities, assessing the current platform landscape, and partnering with the Principal Technical Architect to design target‑state solutions that improve clarity, enhance enterprise agility, and mitigate risk. This role will provide hands‑on technical leadership and engineering excellence help establish a scalable, secure, and efficient platform foundation, will drive key initiatives within the Salesforce Platform team, and will also provide partnership to product & project teams to implement reliable, high‑quality solutions to support unified customer profiles, orchestrated cross‑channel journeys, and personalized & data driven marketing experiences This includes planning, architecture, design, and leadership for end‑to‑end implementation of enterprise‑grade marketing, personalization, and customer/consumer data solutions leveraging Salesforce Marketing Cloud (Engagement, Personalization, Account Engagement) and Data Cloud. This role will also play a leadership in mentoring the Salesforce Marketing Engineers at GMI.

KEY ACCOUNTABILITIES

• Partner with Principal Technical Architect to support solutioning, architecture, integration, and design to ensure solutions meet requirements, ensuring scalability, security, performance, and alignment with Core Platform architectural best practices.
• Conduct assessments of Marketing orgs to identify platform modernization & optimization opportunities.
• Contribute to creation, documentation, and continuous refinement of standard best practices, architectural principles, and platform standards for Salesforce Marketing and Data Clouds.
• Execute technical solutioning & leadership (e.g. documentation, solution design, technical implementation) required to deliver central Salesforce Marketing and Data Cloud modernization, optimization, simplification & pilot initiatives
• Execute Marketing Cloud Technical Engineering (e.g. configuration & customization – AMP script, SSJS, SQL, REST/SOAP APIs, Cloud Pages, Journeys, Automations etc.), integration, testing, deployment, and ongoing support for Salesforce Core Platform team initiatives.
• Collaborate with cross‑functional product team to identify, evaluate, and adopt meaningful new features of Salesforce Marketing platform.
• Ensure Salesforce solution compliance with non‑functional requirements & standards (Security, Platform, Integration, Data, Operations, etc.) for assigned function/segment – privacy, consent management, data retention, and regulatory requirements.
• Act as a hands –on mentor for Salesforce Marketing Engineers (providing guidance, code review, feedback, growth opportunities, etc.).
• Agile – Actively lead & participate in agile SCRUM ceremonies (feature planning, sprint execution, backlog refinement, and project delivery) and assist in planning for new features & execution of product team backlog & project needs.

MINIMUM QUALIFICATIONS

• 7+ years of experience in executing Salesforce Marketing Cloud (Email Studio, Journey Builder, Automation Studio, Mobile) and Data Cloud configuration and customization.
• Prior successful experience executing Salesforce API & custom integrations with Salesforce Marketing and Data Cloud products & other solutions (Cloud platforms, 3rd party app exchange products, etc.).
• Deep technical knowledge on Salesforce Marketing Cloud (Engagement, Personalization, Account Engagement) and Data Cloud.
• Strong proficiency in SQL, APIs (REST/SOAP), AMP script, SSJS, and data modeling.
• Knowledgeable in all aspects of designing, developing, managing, integrating Salesforce orgs with Marketing and Data Cloud CRM products & Salesforce app exchange products, and integration between Salesforce products, App exchange products and other platforms.
• Proven experience leading engineering teams or technical projects.
• Self‑starter & effective time management skills with the ability to prioritize across multiple deliverables & strategic initiatives with minimal oversight.

PREFERRED QUALIFICATIONS

• Salesforce certifications (Admin, Architect, Consultant, Developer) Marketing Cloud Developer / Consultant; Data Cloud Consultant; Marketing Cloud Administrator or Email Specialist.
• Prior successful experience as a Salesforce Marketing Technical Architect.
• Knowledge of consuming and interacting with MuleSoft integrations.
• Knowledge of ETL/ELT processes, data warehouses (Snowflake, BigQuery, Redshift), or streaming technologies.
• Familiarity with DevOps tools (CI/CD pipelines, Git, Azure DevOps, Gearset).
• Knowledge of cloud platforms and solutions, such as Google Cloud Platform Database experience, including knowledge of SQL, and relational database concepts and models.
• Experience with dimensional modelling, ETL, and structured and unstructured data.
• Background in digital marketing, data privacy, and consent management frameworks.
• Technical knowledge of Salesforce Core CRM products (Sales Cloud, Service Cloud, Consumer Goods Cloud, Platform) Understanding of CPG industry Experience with modern Software Engineering principles.

자격 요건 지원자는 해당 직무가 위치한 국가의 최소 연령 요건을 충족해야 합니다.

새로운 가능성. 대담한 사고. 진실된 마음. 탁월한 사람들과 함께 탁월한 브랜드를 만듭니다.

General Mills는 전 세계가 사랑하는 식품을 만듭니다. 100여 개 시장에 걸쳐서 우리는 힘을 합쳐 새로운 제품을 개발하고, 혁신을 주도하며, 함께 성장해 나갑니다. 이곳에서 여러분은 선의를 추구하는 기업에서 의미 있는 일을 하며 식품 산업의 미래를 이끌어 나갈 수 있습니다.