Lead Specialist - Learning & Development

aptiagroup; Mumbai; On-site; INR 900,000 - 1,200,000; Full time

Benefits offered by this job

Job summary

Aptia is seeking a Pensions Domain Trainer to independently deliver high‑quality training for our UK pensions administration team. The ideal candidate will have hands‑on experience in pensions operations, strong facilitation skills, and the ability to simplify technical topics for new joiners and colleagues aiming to upskill or obtain a relevant certification.

Initial guidance will be provided, with expectation to independently manage end-to-end training lifecycle, focusing on curriculum design,

Qualifications

• Experience delivering pensions domain training.
• Ability to simplify complex regulatory topics.
• Strong facilitation and learner engagement skills.
• Excellent English communication and presentation abilities.
• Independent management of training lifecycle.

Responsibilities

• Deliver structured training programs on UK pensions topics for joiners and staff.
• Facilitate virtual and in-person sessions with clear, engaging delivery.
• Conduct assessments and gather feedback to gauge learner readiness.
• Keep training content updated with UK pension regulations.
• Collaborate with SMEs and leaders to improve materials and processes.

Job description

About Aptia

Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting‑edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence.

With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind.

Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best.

And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues.

Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long‑term.

Job requirements

We are looking for a Pensions Domain Trainer to independently deliver high‑quality training for our UK pensions administration team. The ideal candidate will have hands- on experience in pensions operations, strong facilitation skills, and the ability to simplify technical topics for new joiners and colleagues who want to upskill or go for a relevant certification. While initial guidance will be provided, the candidate is expected to independently manage the end‑to‑end training lifecycle with primary focus on curriculum design, facilitation, learner engagement, assessments-within a few weeks of joining.

Key Responsibilities

Training Facilitation

• Deliver structured training programs on UK pensions domain topics, processes,and systems for new joiners as well as existing employees.
• Facilitate engaging virtual and/or classroom sessions covering pensions operations (joiners, leavers, retirements, transfers, etc.) with clarity and impact.
• Conduct assessments and feedback sessions using practical examples and cases to evaluate learner readiness.
• Stay updated on UK pension regulations and changes to ensure the training curriculum remains relevant and updated.

Training Administration & Management

• Manage the logistics for own training sessions including session scheduling, attendance tracking, learner assessments, and certification journey management.
• Collaborate with Business leaders and SMEs to enhance training materials based on business priorities.
• Report training delivery status, learner progress, assessment scores, and key observations to the relevant stakeholders; flag any risks or support needed proactively.
• Collect feedback and share suggestions for improvement with the team. Maintain training material, documentation, FAQs, and session‑wise trackers.

Content Development & SME Support

• Provide subject matter expertise (SME) to instructional designers and learning content developers for the creation of high‑quality eLearning modules and other digital assets for the Pensions domain learning.
• Review the learning content to ensure technical accuracy, relevance, completeness, and alignment with latest UK pensions regulations.
• Offer insights and updates to support the continuous improvement of the learning material.

Must‑have Training Skills

• Clarity of Communication : Ability to explain technical and regulatory concepts in simple, understandable language.
• Voice Modulation & Pacing : Effective verbal delivery with variation in tone, pitch, and pace to maintain interest.
• Command over English Language : Clear articulation, correct grammar usage, and professional vocabulary to ensure credibility and learner comprehension across UK‑based processes.
• Learner Engagement : Use of questioning techniques, examples, scenarios, and digital tools to keep sessions interactive.
• Confidence & Preparation : Thorough command over session content, with readiness to address learner questions independently.
• Responsiveness & Patience : Addressing queries professionally while encouraging participation across knowledge levels.

Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without atte