Lead Specialist - H&B Consulting

Mercer

Gurugram District

Hybrid

INR 5,253,940 - 8,318,738

Full time

14 days+

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Benefits offered by this job

Flexible work environment

Professional development opportunities

Job summary

Mercer, a leading consulting firm, is looking for a Health Consulting Analyst to assist with client needs and implement healthcare benefit strategies. The role involves thorough analysis of healthcare data and client interactions, requiring strong analytical and communication skills. Ideal candidates possess a bachelor's degree and have prior experience in the US healthcare sector. Join Mercer to contribute to impactful healthcare solutions.

Qualifications

3+ years of work experience, preferably in the US Healthcare industry.
Strong attention to detail and ability to work under tight deadlines.

Responsibilities

Assist with client needs and recommend suitable benefit program strategies.
Draft client communications, proposals, and reports.
Analyze healthcare data and present insights.

Skills

Analytical skills

Communication skills

Project management

Interpersonal skills

Education

Bachelor's degree in business, math, statistics, economics, public health

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

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Job family: H&B Consulting / Job family group: Consulting
Job profile: H&B Consulting Analyst
Aligns to US-based role of Level D

POSITION: Health Consulting Analyst

INTERNAL DETAILS

Job family: H&B Consulting / Job family group: Consulting
Job profile: H&B Consulting Analyst
Aligns to US-based role of Level D

What a Typical Day Looks Like

Assist associates and lead consultants in serving our clients by reviewing client needs, recommending suitable approaches, and helping implement benefit program strategies
Become steeped in the details and documentation of a clients’ current state of US healthcare benefit and group programs, such as plan designs, healthcare cost factors, the carrier contract marketing and renewal processes, compliance reporting and open enrollment periods
Draft and structure communications and collateral such as client emails, proposals, letters, reports, spreadsheets, and presentations
Analyze, benchmark and compare and contrast healthcare data and then interpret results and present insights to the core team
Aid in developing open enrollment benefit guides
Engage with client vendors regarding client deliverables, documentation and data, and issue resolution
Project manage and coordinate with internal stakeholders from specialty teams and centers of excellence to stay on top of client deliverables
Coordinate with actuaries to ensure they have all data required for their underwriting and that their inputs are accurately captured in client materials
Monitor day-to-day client interactions and offer support or escalate appropriately
Support with client compliance requirements
Manage and maintain client documentation and data files
Use Mercer’s proprietary tools, templates and best practices
Interact daily with US-based core client team members

What We Value

Excellent interpersonal, verbal, and written communication skills with an aptitude for presentation design and storytelling
Strong analytical skills, both quantitative and qualitative, with the ability to articulate useful and noteworthy insights
Competency in project management and superior organizational skills
Intellectual curiosity; seeking opportunities to develop new skills and to deepen knowledge of the US Healthcare industry
Ability to work in teams and independently across multiple clients
Flexibility to work under tight deadlines and changing client needs
Strong attention to detail

Preferred Qualifications

Prior 3+ years of work experience
Prior experience in the US Healthcare industry
A bachelor's degree with concentration(s) in business, math, statistics, economics, public health, and/or other related field is preferred
Working knowledge of Microsoft Office—Word, Excel, and PowerPoint
Desired work-shift 07:30 - 01:30 IST for significant overlap with US-based colleagues

What Makes You Stand Out

Experience working directly with US-based clients
Track record of critical thinking beyond standard operating procedures
Proven flair for building and sustaining relationships with onshore (US-based) colleagues
Proven fast learner with a knack for taking initiative and emulating from example

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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