Lead Specialist GES S2P Procurement Ops

dsm-firmenich; Hyderabad; On-site; INR 1,500,000 - 2,000,000; Full time

Benefits offered by this job

Career growth opportunities

Continuous learning and development

Inclusive workplace culture

Job summary

dsm-firmenich is seeking a Lead Specialist GES S2P Procurement Ops in Hyderabad, India. This role acts as the primary point of contact for all Procure-to-Pay (P2P) operations, ensuring seamless purchasing and efficient invoice processing.

The ideal candidate will have at least 5 years of relevant experience, strong communication skills, and knowledge of procurement systems like SAP. Join dsm-firmenich to enhance compliance and drive operational excellence in a collaborative environment.

Qualifications

• Minimum 5 years of P2P or shared services experience, preferably with stakeholder-facing responsibilities.
• Strong communication and stakeholder management skills, able to handle escalations and provide clear guidance.
• Ability to apply continuous improvement concepts (Lean, Six Sigma, Agile) to enhance P2P processes.

Responsibilities

• Serve as the primary P2P point of contact, handling escalations, exceptions, and daily operational queries.
• Resolve blocked invoices and ensure timely procurement and delivery of goods/services.
• Lead P2P operational meetings, support requisitioners, and deliver process trainings.

Skills

Stakeholder management

Communication skills

Continuous improvement concepts

Knowledge of procurement systems

Fluency in English

Education

Bachelor’s degree with relevant experience

Tools

SAP

Ariba

Celonis

Sievo

Tableau

Job description

Job Title

Lead Specialist GES S2P Procurement Ops

Location

Hyderabad, India

Overview

The Lead Specialist – GES Procurement & Supply Chain (P2P) acts as the primary point of contact for all Procure‑to‑Pay (P2P) operations, ensuring seamless purchasing, timely invoice processing, and strong stakeholder engagement. This role owns end‑to‑end P2P performance, drives operational excellence, resolves escalations, and supports automation and process standardization. By liaising closely with internal teams and external suppliers, the Lead Specialist enhances compliance, improves service delivery, and contributes to the efficiency and scalability of the global P2P function.

Key Responsibilities

• Serve as the primary P2P point of contact, handling escalations, exceptions, and daily operational queries from stakeholders and suppliers.
• Resolve blocked invoices, urgent payment issues, GR/IR discrepancies, and ensure timely procurement and delivery of goods/services.
• Lead P2P operational meetings, support requisitioners, and deliver process trainings for budget holders and controllers.
• Handle vendor and internal customer tickets, support supplier calls, and coordinate vendor verification processes.
• Drive process optimization by performing root‑cause analysis, identifying bottlenecks, and supporting workflow standardization.
• Support automation initiatives to enhance efficiency, improve transaction accuracy, and scale P2P operations.

We Bring

• A purpose‑led, performance‑driven work environment.
• Opportunities to lead complex workplace operations and projects.
• A collaborative culture that values innovation and operational excellence.
• Career growth across functions, sites, and global teams.
• Continuous learning and development through structured programs.
• An inclusive, supportive workplace that encourages new ideas.

You Bring

• Bachelor’s degree with relevant experience in shared services or operations.
• Minimum 5 years of P2P or shared services experience, preferably with stakeholder‑facing responsibilities.
• Knowledge of procurement systems such as SAP and Ariba, and analytics tools like Celonis, Sievo, or Tableau.
• Strong communication and stakeholder management skills, able to handle escalations and provide clear guidance.
• Ability to apply continuous improvement concepts (Lean, Six Sigma, Agile) to enhance P2P processes.
• Fluency in English is required; foreign languages such as German or French are an added advantage.

Equal Opportunity

We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve. We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you. And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.