Lead Specialist – Customer Deal Desk(8 PM - 5 AM IST)

Oracle; Bengaluru; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Oracle in Bengaluru is seeking a Contracts Manager to oversee the end-to-end contract lifecycle, ensure legal compliance, and maximize financial performance.

The role requires a blend of contract language, business acumen, and strong project management, with preferred knowledge of contract law. Collaboration with legal, sales, and finance is essential.

Candidates should have a Bachelor's degree and 5+ years' experience, plus proficiency in Microsoft Excel and contract management systems.

Qualifications

• Bachelor’s degree in Business Administration, Finance, or related field.
• 5+ years of contract management experience.
• Solid understanding of contract law principles.
• Excellent attention to detail and analytical abilities.
• Strong written and verbal communication and negotiation skills.
• Ability to manage multiple contracts and deadlines.

Responsibilities

• Oversee the full contract lifecycle from initial request to renewal or termination.
• Ensure compliance with applicable laws and internal policies.
• Coordinate with sales, legal, finance, and operations teams.
• Maintain contract records in the Q system and ensure traceability.
• Identify risks and drive continuous improvement and automation.
• Resolve disputes professionally and mitigate litigation risk.

Skills

Contract law

Attention to detail

Communication

Organizational skills

Negotiation

Stakeholder management

Education

Bachelor's degree in Business Administration/Finance

Master's degree or professional certification (bonus)

Tools

Microsoft Excel

Q system

Job description

A Contracts Manager is responsible for overseeing the entire lifecycle of an organization's contracts acting as a fiduciary ensuring legal compliance, mitigating risks, and maximizing financial and operational performance. This role requires a blend of knowledge on contracts language, business acumen, and strong project management skills. Legal knowledge although not mandatory is beneficial.

Key Responsibilities

• Contract Lifecycle Management: Manage the entire contract process from initial request and authoring through execution, performance monitoring, renewal, or termination.
• Compliance and Risk Management: Ensure all parties adhere to contract terms and conditions, monitor adherence to federal, state, and local laws, and identify and mitigate potential legal, financial, and operational risks. Strict adherence internal contract management policies and procedures
• Stakeholder Collaboration: Serve as the primary liaison between internal teams (legal, AR, reporting, collections, process owners, business practice and approvers) and Sales to ensure mutual understanding and agreement on contract terms.
• Q management: Ensure all contractual records and correspondence are attached in the Q system for efficiency and easy retrieval and allowing for continuity
• Dispute Resolution: Address and resolve any contract-related issues, conflicts, or breaches in a timely and professional manner to avoid litigation and maintain positive relationships.
• Continuous Improvement: Proactively identify and analyze areas for process optimization, operational efficiency, and service quality enhancements. Collaborate with cross-functional teams to implement best practices and innovative solutions. Track the effectiveness of improvement initiatives through data-driven metrics. Additionally, possessing practical knowledge of crafting and leveraging AI prompts to support automation, workflow enhancement, and informed decision-making

Qualifications and Skills

• Education: Typically a Bachelor's degree in Business Administration, Finance, or a related field; some positions may require a Master's degree or professional certification (e.g., Certified Commercial Contracts Manager is a bonus).
• Experience: Previous experience in contract management, negotiation, or a related field (typically 5+ years).
• Legal Knowledge: A strong understanding of contract law principles and legal terminology.
• Attention to Detail: Meticulous attention to detail to spot errors or ambiguous clauses in complex documents.
• Communication Skills: Excellent written and verbal communication, negotiation, and interpersonal skills to effectively engage with diverse stakeholders.
• Organizational and Time Management Skills: The ability to manage multiple contracts and deadlines simultaneously in a fast-paced environment.
• Technical Proficiency: Experience with programs (Microsoft Office Suite, primarily excel).