Lead Solutions Analyst

JPMorganChase; Bengaluru; On-site; INR 2,000,000 - 4,200,000; Full time

Job summary

JPMorganChase in Bengaluru seeks a Lead Solutions Analyst to drive innovative analyses and deliver technical programs in Payments Technology. You will bridge product owners, business teams, operations, and developers, translating complex requirements into feasible solutions with data-informed decision-making.

The role emphasizes AI-assisted analysis, change navigation, and stakeholder communication to ensure high-quality service delivery in a dynamic tech environment.

Qualifications

• Experience in solutions analysis and delivering technical programs.
• Track record of translating business needs into technical solutions.
• Strong data analytics and data visualization capabilities.
• Proven ability to write clear technical documentation for stakeholders.

Responsibilities

• Lead elicitation, documentation, and validation of business and data flow requirements.
• Utilize AI capabilities to accelerate requirements synthesis while ensuring data safety.
• Model design and implementation of technical solutions with system integration focus.
• Apply data analytics techniques to extract insights for business initiatives.
• Maintain knowledge of industry trends and provide strategic guidance on projects.
• Mentor team members in technical writing and analytical reasoning.
• Promote reuse-first, AI-assisted practices with human review.

Skills

Solutions analysis

Technical program delivery

Data analytics

BI dashboards

Technical writing

Stakeholder communication

AI-assisted analysis

Tools

JIRA

Data visualization tools

Job description

Job Description

Lead the forefront of innovative solutions analysis in a dynamic tech environment, driving success through expertise in data analytics and technical program delivery.

As a Lead Solutions Analyst in Commercial & Investment Bank Payments Technology team, you will play a central role in driving the success of our technical program delivery. Your deep understanding of applications, platforms, and products will position you as a key bridge between product owners, business, operations, and software developers. Utilizing advanced analytical reasoning and technical fluency, you will translate complex business requirements into well-structured and technically feasible solutions. You will make data-informed decisions and provide strategic insights to support key business initiatives. As a technical subject matter expert, you'll navigate ambiguity, manage change effectively, and communicate compellingly with diverse stakeholder audiences to ensure the highest quality and professionalism in service delivery.

Job Responsibilities

• Lead the elicitation, documentation, and validation of business and data flow requirements, ensuring alignment with stakeholder expectations and technical feasibility
• Uses enterprise-authorized AI capabilities within the work environment to accelerate requirements synthesis and solution optioning, validating outputs and handling data according to sensitivity and security requirements.
• Model the design and implementation of technical solutions, ensuring seamless integration with existing systems and infrastructure
• Utilize advanced data analytics techniques to extract insights from large, diverse datasets, driving data-informed decision-making and supporting key business initiatives
• Develop and maintain comprehensive knowledge of industry trends, emerging technologies, and best practices and apply technical fluency in relevant platforms and approved tools to provide strategic guidance and innovative solutions for complex projects
• Mentor and guide team members in technical writing and analytical reasoning, fostering continuous learning and reuse-first practices for analysis and documentation
• Promotes reuse-first, AI-assisted practices for analysis and documentation across the team, ensuring human review and alignment to delivery standards.

Required Qualifications, Capabilities, And Skills

• 5+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or a related field
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support solutions analysis workflows with strong validation habits and awareness of data sensitivity.
• Advanced data visualization capabilities, with hands-on experience in implementing and managing BI dashboards
• Strong technical writing skills, with a proven track record of translating complex information into clear and concise documentation for diverse stakeholder audiences
• Translate requirements into User stories in JIRA with clear Definition of ready and Acceptance criteria.
• Interface with technical, architect and product teams breaking down requirements.
• Demonstrate proficiency with JIRA, pulling reports and creating dashboards.
• Ability to review and validate AI-assisted analyses and recommendations before use, escalating when uncertain and following data handling expectations.
• Advanced knowledge of data analytics techniques, with experience in developing and interpreting models, diagrams, and data-driven insights, including data visualization using approved tools
• Strong track record of leading through change, navigating ambiguous situations, and managing dependencies in complex projects

Preferred Qualifications, Capabilities, And Skills

• Knowledge in Financial and Payments domain
• Strong technical writing skills, with a proven track record of translating complex information into clear and concise documentation for diverse stakeholder audiences
• Advanced knowledge of data fluency, including experience in handling large, diverse data sets and generating insights to drive business objectives
• Experience in data visualization and analytics, including understanding of vendor products and managing vendor relations
• Strong written communication skills, with a proven ability to effectively translate complex information for diverse stakeholder audiences