Senior Solution Analyst

JP Morgan Services India Pvt Ltd; Bengaluru; On-site; INR 1,400,000 - 2,200,000; Full time

Job summary

JP Morgan Services India Pvt Ltd seeks a Solution Analyst III to bridge product, business, operations, and software teams. You will analyze data, document requirements, and design data-driven solutions within the Payments domain.

Your role emphasizes AI-enabled analysis, governance, and scalable architecture alignment. You will translate complex business needs into technical specifications, support decision-making with insights, and guide team members through change in a fast-paced environment.

Qualifications

• 3+ years of experience in solutions analysis, technical program delivery, or a related field.
• Proficiency in data analytics: data extraction, modeling, interpretation for decision-making.
• Advanced data visualization with BI dashboards.
• Strong technical writing for diverse stakeholders.
• Experience using enterprise-authorized AI capabilities with validation and data sensitivity awareness.
• Ability to review AI-assisted analyses and escalate when uncertain.

Responsibilities

• Elicit and document comprehensive business and data flow requirements with stakeholders to ensure alignment and feasibility.
• Leverage enterprise AI capabilities to accelerate requirements synthesis and architecture documentation.
• Translate complex requirements into technical solutions using data analytics to optimize performance and scalability.
• Analyze data to identify trends and opportunities, providing actionable insights for decision-making.
• Collaborate to develop and maintain architecture designs, governance processes, and data standards.
• Stay updated on industry trends and apply best practices to address evolving business needs.
• Extract insights from large datasets to support business objectives.
• Lead through change in a fast-paced environment and manage dependencies.
• Promote continuous improvement and guide team members with defined principles and practices.

Skills

Data analytics

BI dashboards

Technical writing

AI capabilities integration

Stakeholder communication

Change management

Mentoring and guidance

Jira usage

Tools

JIRA

Job description

Solution Analyst III Join our dynamic team to revolutionize how technology intersects with business. Your analytical skills and tech-savviness will be pivotal in creating impactful solutions. As a Solution Analyst III at JPMorgan Chase within the Commercial & Investment Bank - Payments, you will aid in bridging the gap between product owners, business, operations, and software developers by leveraging your technical fluency and strong analytical reasoning skills. Your adaptability and ability to lead through change will enable you to navigate complex situations and manage dependencies effectively. With a strong foundation in data analytics and technical solutions, you will contribute to the development of innovative architecture designs and data-driven insights that guide business decisions. Your excellent communication skills, both verbal and written, will ensure clear and concise information exchange with diverse stakeholder audiences, fostering collaboration and alignment across departments.

Job responsibilities

• Elicit and document comprehensive business and data flow requirements by engaging with product owners, business stakeholders, and technical teams to ensure alignment and feasibility
• Uses enterprise-authorized AI capabilities within the work environment to accelerate requirements synthesis, solution optioning, and architecture documentation, validating outputs and handling data according to sensitivity and security requirements.
• Translate complex business requirements into well-structured technical solutions, leveraging data analytics and technical knowledge to optimize system performance and scalability
• Conduct in-depth data analysis and interpretation to identify trends, gaps, and opportunities, providing actionable insights that support decision-making and key business initiatives
• Collaborate with cross-functional teams to develop and maintain architecture designs, policies, standards, and governance processes that align technology with business strategy
• Continuously enhance technical knowledge and stay current with industry trends, ensuring the application of best practices and innovative solutions to address evolving business needs
• Contribute to data-driven decision-making by extracting insights from large, diverse data sets and applying data analytics techniques
• Assist in managing project dependencies and change control by demonstrating adaptability and leading through change in a fast-paced environment
• Promote continuous improvement initiatives by identifying opportunities for process enhancements and applying knowledge of principles and practices within the Solutions Analysis field
• Guide the work of others, ensuring timely completion and adherence to established principles and practices

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or a related field
• Demonstrated proficiency in data analytics, including experience with data extraction, modeling, and interpretation to support strategic decision-making
• Advanced data visualization capabilities, with hands‑on experience in implementing and managing BI dashboards
• Strong technical writing skills, with a proven track record of translating complex information into clear and concise documentation for diverse stakeholder audiences
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support solutions analysis workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI‑assisted analyses and recommendations before use, escalating when uncertain and following data handling expectations.
• Advanced knowledge of data fluency, including experience in handling large, diverse data sets and generating insights to drive business objectives
• Experience in data visualization and analytics, including understanding of vendor products and managing vendor relations
• Strong written communication skills, with a proven ability to effectively translate complex information for diverse stakeholder audiences
• Translate requirements into User stories in JIRA with clear Definition of ready and Acceptance criteria.
• Interface with technical, architect and product teams breaking down requirements and Demonstrate proficiency with JIRA, pulling reports and creating dashboards.

Preferred qualifications, capabilities, and skills

• Knowledge in Financial and Payments domain
• Experience Level Senior Level