Lead Software Test Engineer - Automation Anywhere

svb; Bengaluru; Hybrid; INR 1,400,000 - 2,000,000; Full time

Job summary

FC Global Services India LLP (First Citizens India) in Bengaluru is seeking a Lead Software Test Engineer - Automation Anywhere to own comprehensive QA for Automation Anywhere Platform. You will craft test plans, perform extensive functional, regression, API, and data testing across web, desktop, APIs, and databases, ensuring secure, reliable automation solutions.

The role is hybrid, collaborating with Automation Anywhere developers, engineers, analysts, and product teams to deliver

Qualifications

• Team Player: Support peers, team, and department management.
• Communication: Excellent verbal, written, and in

Responsibilities

• Develop and execute test plans, test scenarios, and test cases for Automation Anywhere Automation 360 solutions.
• Perform functional, integration, system, regression, end-to-end, negative, and exploratory testing of enterprise bots.
• Independently validate medium-to-complex unattended and attended automation solutions.
• Test automations across web, desktop, Excel, files, databases, APIs, enterprise applications, and legacy systems.
• Validate end-to-end business processes across bots and integrated applications.
• Test exception handling, retries, recovery, restartability, logging, alerts, and failure scenarios.
• Validate Workload Management (WLM), queues, workload distribution, schedules, triggers, and high-volume processing.
• Test Automation Anywhere Control Room, Bot Runner/Bot Agent, schedules, queues, and deployment configurations as applicable.
• Validate secure credential handling using Credential Vault, lockers, service accounts, and role-based access controls.
• Perform REST/SOAP API testing using Postman or equivalent tools.
• Perform backend and database validation using SQL, including source-to-target data validation and reconciliation.
• Validate bot behavior for different user roles, application states, data conditions, system errors, and business exceptions.
• Create and maintain automated regression tests using Selenium, Playwright, or equivalent testing frameworks where appropriate.
• Perform bot volume, performance, stability, and resiliency testing for business-critical automations.
• Validate integrations with enterprise applications, APIs, databases, document-processing systems, and external services.
• Perform testing of Document Automation/OCR and intelligent document processing solutions where applicable.
• Execute regression testing for bot changes, application changes, Automation Anywhere upgrades, and platform migrations.
• Validate bot deployments and environment promotions across development, QA, staging, and production environments.
• Identify, document, prioritize, and track defects through resolution.
• Perform defect analysis and work with developers to reproduce and troubleshoot complex bot failures.
• Support root-cause analysis for production defects and automation failures.
• Participate in design reviews and identify testability, quality, and operational risks early in the development lifecycle.
• Support release readiness, production validation, and post-production testing.
• Maintain test evidence and documentation required for audit, risk, compliance, and release governance.
• Follow enterprise QA, RPA CoE, security, and testing standards.

Skills

Team Player

Communication

Job description

FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company's over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients' greatest ambitions.

Job Description:

Value Proposition

As a QA Engineer - Automation Anywhere Platform, you will be a hands-on quality engineer responsible for testing and validating enterprise robotic process automation solutions built using Automation Anywhere Automation 360. This is an individual contributor role focused on functional, integration, regression, API, data, end-to-end, and automated testing of RPA solutions. You will work closely with Automation Anywhere developers, Lead Engineers, business analysts, and product teams to ensure bots are reliable, secure, resilient, and production-ready.

Job Details

• Position Title: Lead Software Test Engineer - Automation Anywhere
• Career Level: P3
• Job Category: Manager
• Role Type: Hybrid
• Job Location: Bangalore

About the Team:

The Enterprise architecture workflow automation and robotics team is community of dedicated professionals committed to building center of excellence for workflow automation and robotics.

Impact:

Enterprise architecture workflow automation and robotics support several critical business functions for the bank. This role is vital for building and maintaining enterprise workflow automation and robotics CoE. Our values - inclusivity, transparency, and excellence - drive everything we do. Join us and make a meaningful impact on the organization.

Key Deliverables (Duties and Responsibilities)

• Develop and execute test plans, test scenarios, and test cases for Automation Anywhere Automation 360 solutions.
• Perform functional, integration, system, regression, end-to-end, negative, and exploratory testing of enterprise bots.
• Independently validate medium-to-complex unattended and attended automation solutions.
• Test automations across web, desktop, Excel, files, databases, APIs, enterprise applications, and legacy systems.
• Validate end-to-end business processes across bots and integrated applications.
• Test exception handling, retries, recovery, restartability, logging, alerts, and failure scenarios.
• Validate Workload Management (WLM), queues, workload distribution, schedules, triggers, and high-volume processing.
• Test Automation Anywhere Control Room, Bot Runner/Bot Agent, schedules, queues, and deployment configurations as applicable.
• Validate secure credential handling using Credential Vault, lockers, service accounts, and role-based access controls.
• Perform REST/SOAP API testing using Postman or equivalent tools.
• Perform backend and database validation using SQL, including source-to-target data validation and reconciliation.
• Validate bot behavior for different user roles, application states, data conditions, system errors, and business exceptions.
• Create and maintain automated regression tests using Selenium, Playwright, or equivalent testing frameworks where appropriate.
• Perform bot volume, performance, stability, and resiliency testing for business-critical automations.
• Validate integrations with enterprise applications, APIs, databases, document-processing systems, and external services.
• Perform testing of Document Automation/OCR and intelligent document processing solutions where applicable.
• Execute regression testing for bot changes, application changes, Automation Anywhere upgrades, and platform migrations.
• Validate bot deployments and environment promotions across development, QA, staging, and production environments.
• Identify, document, prioritize, and track defects through resolution.
• Perform defect analysis and work with developers to reproduce and troubleshoot complex bot failures.
• Support root-cause analysis for production defects and automation failures.
• Participate in design reviews and identify testability, quality, and operational risks early in the development lifecycle.
• Support release readiness, production validation, and post-production testing.
• Maintain test evidence and documentation required for audit, risk, compliance, and release governance.
• Follow enterprise QA, RPA CoE, security, and testing standards.

Skills and Qualification (Functional and Technical Skills)

Functional Skills:

• Team Player: Support peers, team, and department management.
• Communication: Excellent verbal, written, and in