Lead ServiceNow IRM Consultant

Tata Consultancy Services; India; On-site; INR 1,200,000 - 2,200,000; Full time

Job summary

Tata Consultancy Services is hiring for experienced ServiceNow IRM Module Implementation professionals. Pan India location with opportunity to lead IRM development, configuration, and integration efforts across risk, compliance, and governance domains.

You will design workflows, RAM methodologies, and data integrations, collaborating with product managers and stakeholders to deliver scalable IRM solutions. CSA, GRC CIS, and CAD certifications are preferred, with strong hands-on SNOW IRM

Qualifications

• 5+ years of experience in ServiceNow IRM.
• ServiceNow CSA certification.
• GRC CIS and CAD certifications preferred.
• Experience with IRM modules: risk, audit, policy, vendor risk.

Responsibilities

• Lead development, configuration, and customization of ServiceNow IRM modules.
• Design IRM workflows, scoring, RAM methodologies.
• Configure notifications, SLAs, and reporting.
• Develop and manage script objects: BR, Script Includes, UI Policies, UI Actions, Client Scripts, ACLs, and Flows/Workflows.
• Set up integrations with REST/SOAP APIs, Integration Hub, MID Server.
• Perform data imports/exports ensuring data integrity with IRM processes.
• Collaborate with cross-functional teams to gather requirements and support sprint planning.
• Provide technical guidance and troubleshooting for ServiceNow IRM capabilities.

Skills

ServiceNow IRM

IRM CMDB

CSDM

REST/SOAP APIs

Integration Hub

MID Server

Tools

ServiceNow Platform

Workflow/Flow Designer

Scripting: BR/Script Includes

ACLs

Job description

Greetings from TCS!

We are hiring for ServiceNow IRM Module Implementation Experienced associates with experience in ServiceNow IRM CMDB and CSDM.

Preferred Qualifications/Certifications:

• 5+ Years of experience in SNOW IRM
• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Implementation Specialist Risk and Compliance (GRC CIS).
• ServiceNow Certified Application Developer (CAD).

Key Responsibilities:

• ServiceNow IRM Development & Configuration: Lead the development, configuration, and customization of ServiceNow IRM modules, including Advanced Risk, Audit Management, Policy and Compliance Management, Vendor Risk Management (VRM), Regulatory Change Management, and Business Continuity Management (BCM).
• Design and build IRM workflows, scoring methodologies, entity scoping, and Risk Assessment Methodologies (RAM).
• Configure and customize functional data such as Notifications, Service Level Agreements (SLAs), and reporting.
• Develop and manage script objects like Business Rules, Script Includes, UI Policies, UI Actions, Client Scripts, Access Control Lists (ACLs), and Flows/Workflows.
• Integration & Data Management:
• Set up and manage integrations between ServiceNow IRM and other internal/external systems using various methods (e.g., REST/SOAP APIs, Integration Hub, MID Server).
• Perform data imports and exports, ensuring data integrity and alignment with IRM processes.
• Collaboration & Requirements Gathering:
• Collaborate with cross-functional teams, product managers, and stakeholders to gather and prioritize business requirements for IRM solutions.
• Participate in requirements workshops, design sessions, and sprint planning.
• Provide technical expertise and guidance on ServiceNow IRM capabilities and best practices.
• Provide technical expertise in troubleshooting and resolving application issues.

Location

Pan India