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Oracle Financial Services Software Ltd in Gurugram, India, seeks a Lead Principal Technical Account Manager to oversee governance and technical service delivery across Oracle offerings, ensuring customers realize value from their investments.
You will act as a trusted advisor, align IT strategy with business goals, drive consistent delivery quality, and help customers navigate Oracle technologies and cloud deployments. This role emphasises proactive engagement and risk mitigation to maximize ROI.
Our customers will measure our contribution to their success based on the value they receive from our services. TAMs are responsible for the overall governance and technical service delivery. They help customers maximize the business value of their Oracle investments, achieving the desired business outcomes while minimizing risk. To do this, TAMs must become trusted advisors to the customer, ensure consistency and quality of deliverables, help customers deliver their IT strategy, overcome challenges and meet business goals, and use leading practices for successful Oracle technology and Cloud deployments and operations. The Services Portfolio includes Managed Services, On-Premise, Hybrid Cloud, Applications, Platforms and Databases (SaaS/PaaS/IaaS), and Security services that TAMs may manage in full or in part.