Lead mainframe Operations

Kyndryl India; Bengaluru; Vor Ort; INR 3.000.000 - 4.500.000; Vollzeit

Zusammenfassung

Kyndryl India is seeking a seasoned Mainframe Operations SME to lead 24/7 production support across z/OS environments. You will tackle complex issues, manage batch processing, and drive incident management using ServiceNow and related tools.

The role requires deep knowledge of JCL, CICS, DB2, RACF, and modern ITIL-aligned processes. You will mentor teammates, coordinate outages, and collaborate with global clients on modernization efforts while ensuring high system availability and adherence to

Qualifikationen

• 10 to 15 years of experience in Mainframe Operations.
• Monitoring and maintaining production LPARS 24/7; manage alerts and outages.
• Root cause analysis of abends and service restoration coordination.
• Expertise with IMS, CICS, DB2, IDMS started tasks and restarts.
• Strong knowledge of z/OS OS and tools like HMC, Control-M, NetView, Netcool.
• Expertise in JCL and job abend codes; experience with IBM z/OS, JES2, VTAM, TCP/IP, MQ, RACF.
• Experience with batch processing tools and performance monitoring (OMEGAMON, RMF, SMF).

Aufgaben

• Lead mainframe operations support and production monitoring.
• Coordinate outages, IPLs, clock changes, and maintenance with teams.
• Troubleshoot and resolve production incidents; ensure SLA compliance.
• Mentor junior team members and share knowledge.

Kenntnisse

Mainframe Operations

z/OS

JCL

SDSF

TSO/ISPF

RACF

Batch Operations

Production Support

Incident Management

ServiceNow

CICS

DB2

Operations Support

Monitoring SLA

Tools

HMC

Control-M

Netview

Netcool

OMEGAMON

RMF

SMF

Rexx

JCL

CLIST

Python

Jobbeschreibung

Must Have Skills: Mainframe Operation, z/OS, JCL, SDSF, TSO/ISPF, RACF, Batch Operations, Production Support, Incident Management, ServiceNow, CICS, DB2, Operations Support, Monitoring SLA

Your Role

As a Mainframe Operations SME at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients – which means some of the biggest in the world.

Required Skills and Experience

• 10 to 15 years of experience in Mainframe Operations. Monitoring and maintaining production LPARS 24/7, handling all console-related alerts, and performing scheduled outages, IPLs, and clock changes.
• Managing JES spool, diagnosing hardware and software problems, and informing the support team. Handling service restoration teams and root cause analysis of abends.
• Perform root cause analysis, resolution, and/or escalation for production systems (excluding business applications).Automated startup and shutdown of the production operating system.
• Execute production subsystem (e.g., IMS, CICS, DB2, IDMS) started tasks restarts, as per support team specifications during special activity changes and upgrading.
• Should have good understanding of zOS operating system and experience working on HMC / Control-M / Netview / Netcool
• Expertise in Job Control Language (JCL) and job abend codes. IBM z/OS, JES2, VTAM, TCP/IP, CICS, DB2, MQ, RACF. Strong knowledge of batch processing tools Control-M & Experience with performance monitoring tools (OMEGAMON, RMF, SMF).

Preferred Skills and Experience

• Familiarity with ITIL processes and mainframe modernization strategies.
• Strong problem-solving and analytical skills for troubleshooting complex mainframe issues.
• Excellent communication and stakeholder management skills.
• Ability to mentor junior team members and share knowledge effectively. Adaptability and continuous learning to stay updated with mainframe technologies.
• Certifications such as IBM Certified zOS system operation.Scripting & automation using Rexx, JCL, CLIST, or Python.