Lead - IT, Shirwal, ACG Capsules

ACG World; Satara; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

ACG World is seeking a Lead– Information Technology for Capsules at Shirwal. You will oversee all IT operations, implement IT and InfoSec policies, and ensure compliance and alignment with corporate strategies.

The role includes managing SAP interfaces, infrastructure, and audits within a manufacturing environment. The ideal candidate will have 7–12 years of IT leadership experience in pharma/manufacturing sectors and a strong background in SAP and ITIL processes.

Qualifications

• BE/BTech or MCA degree required.
• 7–12 years IT experience, preferably in manufacturing/pharma.
• Experience in SAP transactions and IT infrastructure management.

Responsibilities

• Oversee IT technology operations and align with corporate goals.
• Establish IT and InfoSec policies to support strategy.
• Ensure 100% software compliance and support audit needs.
• Lead IT services for Capsules Shirwal and SAP interfaces.
• Manage IT infrastructure projects and backups; supervise ITIL processes.

Skills

IT Infra management

Security & compliance

Leadership & governance

Business alignment

Education

BE/BTech

MCA

Tools

SAP

ITIL

Job description

Position Title: Lead– Information Technology, Capsules
Organization Context
Position Title
Lead– Information Technology, Capsule
Employee Name
Harjeet Singh
Grade
M07
Department
Information technology
Location:
Shirwal
Reports To
Plant Head
Reported By
ACG is the world’s only integrated pharma manufacturing solutions company. We are headquartered in Mumbai, India. ACG has a presence in over 100 countries with its products and services that strive to provide world-class technology across multiple domains. We offer a complete range of solutions beginning with empty capsules; granulation and tablet coating; capsule filling; tabletting; packaging films; blister packing and carton packing to the end-of-line solutions and track and trace systems.
We have an opportunity in ACG Capsules / ACG Engineering / ACG Pharma Packaging / ACG Inspection.

• Job Objective
  

Overseeing all IT technology operations and evaluating them according to established goals. Devising and establishing IT and InfoSec policies and systems to support the implementation of strategies set by Corporate IT. Analysing the business requirements of all departments to determine their technology needs

• Primary responsibilities
  

Strategic and planning
Functional
Core:-

• Responsible for overall Capsules, Sirwal IT Infra - systems & processes, applications.
• Ensure 100% compliance of all software and handle the audit needs.
• Responsible for providing technology for all business interface based on the business strategy.
• Responsible for all business requirement, understanding, planning and prioritization of solutions, services and investment in Technology toward organization goal.
• Responsible for IT support required by business for IIOT team
• Asset tracking and management of ACPL Shirwal
• Closing of all the security gaps raised by ISO
• Analysis and designing Improvement Plans in IT Infrastructure in ACPL Shirwal
• Ensure adherence to safety guidelines/ Environment Management System - ISO14001-2015 / Occupational Health and Safety - ISO45001-2018, c-GMP, regulatory & statutory compliances, TPM and other applicable norms.
• Ensure legal compliance as per Factories Act 1948.
• Review root cause of accident and environmental incidence and able to implement corrective/prevention action to avoid recurrence.
  

Internal process
People development

• Take overall responsibility for people development initiatives and building up in-house capabilities for the employees in the department.
• Drive a performance driven culture in the team by timely monitoring, review of performance parameters and feedback to the team members
• Contribute towards development of talent for the department by providing subordinates with adequate exposure and growth opportunities to enable readiness for higher roles
• Actively participate in HR initiatives to drive overall employee engagement and motivation
• Support capability development programs of ACPL and by identifying and recommending the training areas

Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR.

• Key Result Areas

• SPOC for ACG Capsules, Shirwal business users on any technology need to the business and provide solution as per best in the market.
• Conduct structured meetings with ACPL- Shirwal leadership team presenting status of projects, issues status and gather new inputs and requirements of business.
• Responsible for defining trainings needs of the users and follow SOP's and processes defined by Corporate IT.
• Understanding business process and provide operational support to team in doing SAP transactions.
• Daily Monitoring of IT Help Desk of his location and do analysis and create strategy to reduce the calls
• Daily monitoring of anti-virus, anti-ransomware, patch management of ACPL Shirwal .
• Leading FMS team, tracking & adhering to service level agreement for user support.
• IT Infrastructure project rollout assigned by Corporate IT
• Responsible for backup of all servers & network devices
• Interact with service providers for procurement of location IT requirements (other than assets) with help of purchase department.
• Adhering & Implement ITIL Processes (Like Change Management, Incident Management, Asset Handover, Physical security, etc.)
• Coordinating with users for SAP issues and aligning it to the SAP Team.
• Key Interfaces
  

Internal Interfaces
External Interfaces

• ACPL Shirwal User
• Corporate IT
• Customer
• Auditors
• Service Partners
• ACG Persona
  

Technical Competency – T Compass
Leadership CompetencyLevel
Persona
Level
Competency
Level
Network, Server and Application
4
Integrator
2
Troubleshooting
4
Innovator
2
IT Support
4
Partner
2
IT Security
4
Entrepreneur
2
People Management
4
Builder
2
Nurture
2

• Educational and Experience Requirements
  

Minimum Requirement
Desired
Level of Education

• B.E/Btech/MCA
• BE in Computer Science
  

Experience

• 7-8 Years
• 8-12 Years
  

Prepared By
Date
Signature
Reviewed By
Date
Signature