Head - Operations, Pithampur, ACG Capsules

ACG World; Dhar; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

ACG World in India is seeking an Operations Manager to lead capsule manufacturing, packing and printing operations, ensuring production plans are met, quality standards are maintained, and on-time delivery is achieved.

You will oversee resource allocation, monitor machine productivity, control costs (gelatin, power, water, manpower), manage inventory of raw materials and finished goods, and drive CI initiatives with CI & T heads.

Qualifications

• Experience in production planning and operations management.
• Ability to monitor production plans, capacity and costs while ensuring quality.
• Experience in leading cross-functional teams in manufacturing.

Responsibilities

• Oversee capsule manufacturing, packing and printing processes.
• Track and optimize plant productivity and ensure on-time delivery.
• Ensure adherence to quality standards and manage inventory.
• Lead resource allocation and cost optimization initiatives.
• Drive continuous improvement and maintain safety compliance.

Job description

Job Objective

• To be accountable for delivering on plan for production, assets capacity, manufacturing costs while maintaining quality standards
• To be responsible for adherence on the production plan, production output, product quality, and on-time delivery
• Primary responsibilities

Strategic and planning

• Deliver on plan for production, assets capacity, manufacturing costs while maintaining quality standards
• Monitor operations as per production plan and trigger corrective actions

Functional

Operations Management

• Oversee all systems and processes around capsule manufacturing, packing and printing
• Track and optimize productivity of the plant. Support the Operations Head and CI&T head in implementing improvements
• Ensure adherence to standards, metrics and performance targets to ensure effective return on assets
• Ensure cost optimizations to the extent possible (gelatin wastage, power, water, and manpower) in operations
• Ensure adherence to quality standards for all products and processes
• Maintain budget volume of products as per plan and quality norms
• Propose opportunities for increase in productivity in machines
• Oversee inventory control of raw materials and finished good products

Resource Management

• Oversee the resource allocation at the plant for optimum day-to-day operations
• Ensure adherence to delivery on production plan, production output, product quality, and on-time delivery
• Fully utilize assets to produce optimal results
• Monitor machine running costs in the plant and ensure budgets are adhered to

Supply Chain Management

• Ensure adherence of quality standards of key processes of purchase, logistics, planning and stores
• Review and approve negotiated prices and terms with suppliers, vendors, or freight forwarders
• Ensure timely dispatch as per sales order
• Ensure appropriate follow up and escalation in case of delays in material delivery or in dispatch

EHS, Continuous Improvement,

Maintenance and Engineering Services

• Ensure continued compliance with environmental and safety laws and regulations
• Review safety initiatives to promote and enhance safe workplace and the well-being of employees
• Identify needs relating to improvements in safety/ergonomics and developing and implementing solutions to these issues
• Review data and analyse the same to identify improvement opportunities
• Ensure routine calibration and maintenance requirements of machines and systems are fulfilled.
• Ensure the plant facility is fit and provide support/solutions when required.

Internal Processes

• Collect and analyse data to find cost saving opportunities
• Sign off on plant planning of resources and machines as required
• Liaison with EHS head to ensure adherence to plant safety procedures
• Liaison with Central SCM to understand the production requirements
• Ensure correct plant resource allocation

People development

• Take overall responsibility for people development initiatives and building up in-house capabilities for the employees in the department
• Drive a performance driven culture in the team by timely monitoring, review of performance parameters and feedback to the team members
• Contribute towards development of talent for the department by providing subordinates with adequate exposure and growth opportunities to enable readiness for higher roles
• Actively participate in HR initiatives to drive overall employee engagement and motivation
• Support capability development programs of ACPL and by identifying and recommending the training areas

Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR.

• Key Result Areas
• Production Plan vs actual
• Capacity utilization
• On-time delivery
• Costs (actual vs budget) reduction
• Number of quality issues
• Completion rate of continuous improvement initiatives
• On-time and on-plan operationalization of new products
• Compliance of environmental, health and safety laws and standards
• Adherence to maintenance standard procedures
• Key Interfaces

Internal Interfaces

External Interfaces

• TT Team (Product operationalisation requirements, product Manuals)
• Global Plant QAQC Head (Quality checks, validation, documentation support)
• EHS (Compliance adherence)
• Supply Chain (Raw material and order status adherence)
• Quality & Regulatory Affairs (Quality checks, validation, documentation support)
• HR (Trainings, capability development)
• ACPL Customers (Understanding of future needs, showing facilities toc customers, managing visits)
• Regulators (Compliance related)