Lead Infrastructure Engineer - Enterprise Backup

Staples India; Chennai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Staples India Business Innovation Hub Private Limited in Chennai is seeking a Lead Infrastructure Engineer to design, implement, and support enterprise backup and data protection platforms, focusing on Veritas NetBackup and Flex appliances. You will ensure high availability and performance across on-prem and hybrid/cloud environments.

The role requires 8–10 years in enterprise backup engineering, strong NetBackup expertise, and experience with DR, replication, and deduplication.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• 8-10 years of experience in enterprise backup engineering.
• Hands-on expertise with Veritas NetBackup (including Flex appliance) administration and architecture.
• Backup & recovery concepts (replication, deduplication, retention).
• Experience supporting production environments with high availability and SLA requirements.
• Shift timings 3 pm to 11pm Indian Standard Time.

Responsibilities

• Design, implement, and administer Veritas NetBackup (including Flex Appliances).
• Define and manage backup policies, retention schedules, and recovery procedures.
• Monitor and troubleshoot backup jobs to ensure SLA compliance.
• Perform restore validations, DR testing, and backup audits.
• Develop and implement enterprise backup and disaster recovery strategies.
• Integrate backup solutions with virtualization (VMware).
• Lead troubleshooting, root cause analysis, and resolution of backup incidents.
• Drive service reliability improvements and prevent recurring issues.
• Support 24x7 operations/on-call rotation as needed.
• Monitor backup utilization and forecast growth requirements.
• Optimize backup performance, deduplication, and storage efficiency.
• Plan and execute storage expansion and refresh activities.
• Automate backup operations using scripting (PowerShell, Python).
• Maintain technical documentation, SOPs, and architecture diagrams.
• Ensure compliance with security, governance, and regulatory requirements.
• Partner with cloud, virtualization, database, and application teams to deliver integrated solutions.
• Provide technical leadership and mentoring to junior engineers.
• Act as SME for enterprise backup technologies.

Skills

Leadership

Mentoring

Incident Management

SLA Monitoring

Communication

Education

Bachelor’s degree in Computer Science or related field

Tools

Veritas NetBackup

Flex Appliances

VMware vSphere

Hyper-V

ITSM ServiceNow

PowerShell

Python

Job description

Staples India Business Innovation Hub Private Limited | Permanent

The Lead Infrastructure Engineer - Enterprise Backup isresponsible for the design, implementation, and operational support of EnterpriseBackup & data protection platforms, with a focus on Veritas NetBackup andFlex. This role ensures high availability, performance optimization, and resiliency of backup services across on‑prem and hybrid/cloud environments.

Primary Responsibilities

Backup & Recovery (NetBackup)

• Design, implement, and administer Veritas NetBackup (including Flex Appliances).
• Define and manage backup policies, retention schedules, and recovery procedures.
• Monitor and troubleshoot backup jobs to ensure SLA compliance.
• Perform restore validations, DR testing, and backup audits.

Data Protection & Disaster Recovery

• Develop and implement enterprise backup and disaster recovery strategies.
• Integrate backup solutions with virtualization (VMware).
• Support replication, archiving, and data lifecycle management initiatives.

Operational Excellence & Incident Management

• Lead troubleshooting, root cause analysis, and resolution of backup incidents.
• Drive service reliability improvements and prevent recurring issues.
• Support 24x7 operations/on-call rotation as needed.

Capacity Planning & Performance Optimization

• Monitor Backup utilization and forecast growth requirements.
• Optimize backup performance, deduplication, and storage efficiency.
• Plan and execute storage expansion and refresh activities.

Automation, Compliance & Documentation

• Automate backup operations using scripting (PowerShell, Python).
• Maintain technical documentation, SOPs, and architecture diagrams.
• Ensure compliance with security, governance, and regulatory requirements.
• Partner with cloud, virtualization, database, and application teams to deliver integrated solutions.
• Provide technical leadership and mentoring to junior engineers.
• Act as SME for enterprise backup technologies.

Requirements

Basic Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience).
• 8-10 years of experience in enterprise backup engineering.
• Hands‑on expertise with:
• Veritas NetBackup (including flex appliance) administration and architecture.
• Backup & recovery concepts (replication, deduplication, retention).
• Experience supporting production environments with high availability and SLA requirements.
• Shift timings 3 pm to 11pm Indian Standard Time.

Preferred Qualifications

• Experience with data protection appliances (Data Domain, NetBackup appliances).
• Knowledge of virtualization platforms (VMware vSphere, Hyper‑V).
• Familiarity with ITSM tools (ServiceNow).