Lead Implementation Engineer

QLYS_IN Qualys Security TechServices Private Ltd.; Pune District; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Qualys is seeking an experienced Lead Implementation Engineer to join our Global Implementation organization in Pune, India. This is a highly technical, customer-facing role responsible for leading deployment, integration, and adoption of Qualys Enterprise Cybersecurity solutions across complex enterprise environments.

You will own the implementation lifecycle, design integrations with cloud platforms and IT systems, mentor engineers, and drive production readiness.

Qualifications

• 8+ years of experience implementing enterprise cloud-based SaaS solutions.
• Proven experience leading enterprise customer implementations from technical discovery through production deployment.
• Strong customer-facing experience working with enterprise IT and security organizations.
• Hands-on experience integrating enterprise platforms using REST APIs.
• Experience using scripting languages such as Python, PowerShell, Bash, or similar to automate deployments, integrations, operational workflows, or troubleshooting tasks.
• Excellent troubleshooting, analytical, and problem-solving skills.
• Ability to independently lead multiple enterprise implementation engagements.
• Strong communication and stakeholder management skills.

Responsibilities

• Lead end-to-end deployment and implementation of Qualys cybersecurity solutions for enterprise customers.
• Serve as the primary technical owner throughout the customer implementation lifecycle.
• Configure, deploy, validate, optimize, and troubleshoot complex product deployments across enterprise environments.
• Design and implement integrations with customer infrastructure, cloud platforms, identity providers, enterprise applications, and security technologies.
• Troubleshoot complex deployment, networking, operating system, authentication, API, cloud, and integration challenges.
• Develop automation and deployment workflows using APIs and scripting to improve implementation efficiency and customer outcomes.
• Collaborate closely with Product Engineering and Technical Support to investigate product issues, validate fixes, and resolve customer escalations.
• Mentor implementation engineers and contribute to implementation standards, best practices, and continuous process improvements.

Skills

Customer engagement

Leadership

Troubleshooting

Communication

SaaS deployments

Cloud security

Automation scripting

Tools

REST APIs

Python

PowerShell

Bash

AWS

Azure

GCP

VMware

Docker

Kubernetes

Job description

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

About the Role

Qualys is seeking an experienced Lead Implementation Engineer to join our Global Implementation organization. This is a highly technical, customer-facing role responsible for leading the successful deployment, integration, and adoption of Qualys Enterprise Cybersecurity solutions across complex enterprise environments. The ideal candidate is a hands-on implementation engineer with proven experience deploying enterprise cloud-based SaaS security platforms. This role combines deep technical expertise with strong customer engagement skills and is responsible for driving customers from technical discovery through successful production deployment. As a Lead Implementation Engineer, you will serve as the primary technical owner during implementation engagements, collaborating with customers, Engineering, Product Management, Customer Success, and Technical Support to deliver successful business outcomes. This role is designed with approximately 75% focus on technical deployment, engineering, troubleshooting, and integrations, and 25% focus on implementation consulting, technical discovery, and customer advisory.

Key Responsibilities

Technical Deployment & Engineering Lead end-to-end deployment and implementation of Qualys cybersecurity solutions for enterprise customers. Serve as the primary technical owner throughout the customer implementation lifecycle. Configure, deploy, validate, optimize, and troubleshoot complex product deployments across enterprise environments. Design and implement integrations with customer infrastructure, cloud platforms, identity providers, enterprise applications, and security technologies. Troubleshoot complex deployment, networking, operating system, authentication, API, cloud, and integration challenges. Develop automation and deployment workflows using APIs and scripting to improve implementation efficiency and customer outcomes. Collaborate closely with Product Engineering and Technical Support to investigate product issues, validate fixes, and resolve customer escalations. Perform root cause analysis for implementation challenges and recommend scalable technical solutions. Serve as a Subject Matter Expert (SME) across assigned Qualys product portfolios. Mentor implementation engineers and contribute to implementation standards, best practices, and continuous process improvements.

Customer Implementation & Consulting Conduct technical discovery workshops to understand customer environments, security architecture, business requirements, and deployment objectives. Translate customer requirements into implementation strategies and deployment plans. Guide enterprise customers through implementation milestones, production readiness, and operational best practices. Deliver implementation documentation, technical knowledge transfer, and deployment recommendations. Build trusted relationships with customers Security, Infrastructure, Cloud, and IT Operations teams. Partner with Customer Success, Sales Engineering, Product Management, and Engineering to ensure successful customer adoption.

Required Qualifications

• 8+ years of experience implementing enterprise cloud-based SaaS solutions.
• Proven experience leading enterprise customer implementations from technical discovery through production deployment.
• Strong customer-facing experience working with enterprise IT and security organizations.
• Hands-on experience integrating enterprise platforms using REST APIs.
• Experience using scripting languages such as Python, PowerShell, Bash, or similar to automate deployments, integrations, operational workflows, or troubleshooting tasks.
• Excellent troubleshooting, analytical, and problem-solving skills.
• Ability to independently lead multiple enterprise implementation engagements.
• Strong communication and stakeholder management skills.

Preferred Experience

• Candidates with implementation experience in one or more of the following solution domains are highly preferred: Vulnerability & Exposure Management
• Patch Management
• Policy Compliance
• Endpoint Security / EDR
• Cloud Security (CNAPP, CSPM, CWPP)
• Container Security
• Web Application Security
• External Attack Surface Management
• Asset Management
• Identity & Access Management
• Security Information & Event Management (SIEM)

Technical Skills

• Windows and Linux administration
• Enterprise networking (TCP/IP, DNS, Routing, Firewalls, VPNs, Proxy Servers, Load Balancers)
• Public cloud platforms (AWS, Microsoft Azure, Google Cloud Platform)
• Identity and authentication technologies (Active Directory, LDAP, SAML, OAuth, OpenID Connect)
• REST APIs and API-based integrations
• Scripting and automation using Python, PowerShell, Bash, or similar languages
• Virtualization and container technologies (VMware, Docker, Kubernetes)
• Enterprise integrations such as ITSM, SIEM, or Identity platforms
• Enterprise security architecture and deployment best practices

Preferred Industry Background

Experience implementing enterprise cybersecurity or cloud-native SaaS solutions within customer environments is highly preferred. Candidates from organizations specializing in vulnerability management, cloud security, endpoint security, exposure management, identity security, or enterprise security platforms will be well suited for this role.

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Qualys, Inc. (NASDAQ: QLYS) is a pioneer and leading provider of disruptive cloud-based security, compliance and IT solutions with more than 10,000 subscription customers worldwide, including a majority of the Forbes Global 100 and Fortune 100. Qualys helps organizations streamline and automate their security and compliance solutions onto a single platform for greater agility, better business outcomes, and substantial cost savings.