Lead – Human Resources & People Culture

Nayi Disha; Hyderabad; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Nayi Disha in Hyderabad is seeking a seasoned HR leader to drive our people strategy and enhance organizational culture. The ideal candidate will have over 12 years of experience, specializing in HR operations and talent management within mission-driven organizations.

Your role will involve shaping HR processes, driving employee engagement, and ensuring compliance with labor laws. Join us in our mission to empower families affected by developmental disabilities and help build a supportive community.

Qualifications

• 12+ years of experience in HR, people management, or organizational development roles.
• Strong understanding of HR policies, labor laws, and best practices.
• Experience in non-profit, start-up, social impact, or mission-driven organizations preferred.

Responsibilities

• Lead the organization's people strategy and HR operations.
• Drive organizational development initiatives focused on culture and collaboration.
• Lead end-to-end recruitment processes across departments.
• Support managers in team development and conflict resolution.

Skills

Interpersonal skills

Communication skills

Conflict resolution

Problem-solving

Multitasking

Education

MBA / PGDM in Human Resources

Post Graduate Diploma in HRM

Tools

HRMS (specifically KEKA)

Payroll systems

Job description

In 2015, Nayi Disha’s journey began with a core belief that family caregivers are the true changemakers in the lives of their children.For the past 10 years, we have been focused on building a thriving and evolving community and ecosystem where parents and caregivers are well-informed, guided and supported.

Our work tells the story of thousands of caregivers who have found strength, support, and solidarity in moments of confusion and isolation. It’s the story of children and adults with intellectual and developmental disabilities (IDDs) whom we aim to keep empowering with better access to services, verified information, and awareness of their rights. It’s also the story of communities coming together, supporting each other and of professionals guiding with empathy and their expertise, and of ecosystems slowly becoming more inclusive.

Why work with US

To provide hope and support to parents as primary caregivers of children touched by autism, down syndrome and other developmental disabilities.

To build an evolving ecosystem and a strong interactive community of all stakeholders including health and education providers, non-governmental organizations, and other families.

To drive the reach countrywide through the power of digital technology and innovation, in an understood language

About Nayi Disha

Nayi Disha is a progressive non-profit that leverages technology and works as a lifelong partner for families affected by Autism and other developmental disabilities. Since our inception in 2015, we have established ourselves as a credible resource for families and reached over 13,00,000 people across the country. With (IDD), building a strong growing community of 74,000+ families. Visit our mobile-first multi-lingual platform for more information. We have an exciting journey ahead at Nayi Disha and a vibrant, committed, and enthusiastic team with a supportive work culture.

Job Purpose

The candidate will lead the organization’s people strategy, HR operations, organizational culture, and talent development initiatives. The role requires a balance of strategic thinking and hands‑on execution to build scalable people systems while ensuring an inclusive, transparent, and collaborative work environment.

The individual will work closely with leadership and cross‑functional teams to strengthen HR processes, drive employee engagement, support managers, and build a strong performance and learning culture aligned with Nayi Disha’s mission and values.

Job Description

• Build and strengthen HR systems, processes, and organizational structures aligned with organizational growth.
• Partner with leadership on workforce planning, organization design, role structuring, and succession planning.
• Drive organizational development initiatives focused on culture, collaboration, accountability, and employee well‑being.
• Support long‑term people strategy and institutional strengthening initiatives.

2. Talent Acquisition & Onboarding

• Lead end‑to‑end recruitment processes across departments and levels.
• Develop hiring strategies to attract mission‑aligned talent.
• Strengthen onboarding and induction processes to ensure smooth employee integration.
• Work with managers on manpower planning and hiring priorities.

3. Performance Management & Employee Development

• Lead the performance management process, including goal setting, KPIs, appraisals, feedback cycles, and performance improvement plans.
• Design and implement learning and development initiatives across teams.
• Support managers in team development, coaching, and people management.
• Build frameworks for career progression and leadership development.

4. HR Operations & Compliance

• Oversee HR operations including attendance, leave management, payroll coordination, reimbursements, documentation, employee records, contracts, and exit processes.
• Ensure implementation and regular review of HR policies, SOPs, and employee handbook.
• Maintain compliance with labour laws, statutory requirements, and organizational policies.
• Manage and optimize HRMS platforms and employee data systems.

5. Employee Engagement & Culture Building

• Foster a transparent, inclusive, and people‑first organizational culture.
• Lead employee engagement initiatives, team‑building activities, AMAs, recognition practices, and organization‑wide events.
• Address employee concerns with empathy, fairness, and confidentiality.
• Facilitate communication and collaboration across teams and locations.

6. Leadership & Stakeholder Collaboration

• Act as a strategic partner to the leadership team on people and culture matters.
• Support managers in decision‑making related to team dynamics, performance, and conflict resolution.
• Contribute to organization‑wide planning, culture‑building, and change management initiatives.
• Design and implement organization‑wide learning and development strategies aligned with organizational goals and employee growth needs.
• Identify capability gaps across teams and create structured learning pathways for employees and managers.
• Facilitate internal and external training sessions, workshops, and knowledge‑sharing forums.
• Track training effectiveness, learning outcomes, and employee development progress through structured review mechanisms.
• Collaborate with managers to create individual development plans (IDPs) and support career progression conversations.

Desired Profile

1. Knowledge

• Preferred-MBA / PGDM with specialization in Human Resources or PGDHRM (Post Graduate Diploma in HRM) from recognized institutes
• Strong understanding of HR policies, labour laws, and best practices.
• Proficiency in HRMS, – specifically KEKA, payroll systems,
• Knowledge of talent management, recruitment strategies, and learning & development programs.

2. Specific Skills

• Excellent interpersonal and communication skills (both written and oral).
• Strong organizational and multitasking abilities.
• Conflict resolution, problem solving, and decision‑making skills.
• Ability to build relationships at all levels of the organization.

3. Experience

• 12+ years of experience in HR, people management, or organizational development roles.
• Experience in non‑profit, start‑up, social impact, or mission‑driven organizations preferred.
• Strong experience in HR operations, talent management, policy design, and performance systems.
• Experience managing and mentoring teams.