Lead – Human Resources

Peterson Control Union Company; Navi Mumbai; On-site; INR 2,500,000 - 4,200,000; Full time

Job summary

Control Union in Navi Mumbai is seeking a Lead – HR to drive end-to-end HR operations with a strong focus on HR process excellence, talent acquisition and employee experience.

You will translate HR strategy into measurable outcomes, ensuring a high-performance and engaged workforce across locations. This role demands collaboration in a multicultural environment and a passion for people.

Qualifications

• Postgraduate in HRM or related field.
• 8+ years of experience in HR generalist roles.
• Experience in employee relations and training facilitation.
• Experience on transformation and process improvement projects.
• Affiliation with working in different cultures.
• Strong interpersonal and stakeholder management skills.
• Data-driven mindset to translate insights into action.
• Proficiency in MS Office and HR systems like SharePoint.

Responsibilities

• Lead end-to-end HR operations focusing on process excellence and employee experience.
• Oversee Talent Acquisition and partner with hiring managers on requirements.
• Drive PMS planning, rollout, and monitoring with timely feedback cycles.
• Organize Learning & Development initiatives and track effectiveness.
• Manage Employee Relations & Engagement across locations.
• Maintain HR records, compliance, onboarding and offboarding processes.
• Provide HR analytics and reporting; generate actionable insights.
• Support HR knowledge centre and drive process improvements.

Skills

Employee relations

Stakeholder management

Interpersonal skills

Data-driven mindset

HR process optimization

People management

Customer service mindset

Education

Postgraduate in Human Resource Management

Tools

SharePoint

MS Office

Job description

An exciting opportunity has arisen at Control Union, at Navi Mumbai, India for LEAD – HUMAN RESOURCES.

As the Lead – HR you will drive end-to-end HR operations with a strong focus on HR process excellence, talent acquisition and employee experience. This role requires a proactive professional who can translate HR strategy into measurable outcomes, ensuring a high-performance and engaged workforce across locations.

If you are passionate about people, thrive in a collaborative and multicultural environment, and enjoy creating meaningful employee experiences—this role is for you.

Tasks and responsibilities

• Talent Acquisition
• Manage end-to-end recruitment for assigned roles, including sourcing, screening, and selection
• Partner with hiring managers to understand job requirements
• Ensure high-quality candidate experience throughout the hiring lifecycle
• Performance Management System (PMS)
• Support planning, rollout, and monitoring of performance cycles
• Ensure timely completion of goal setting, reviews, and feedback cycles
• Partner with managers to drive performance conversations
• Learning & Development
• Organize workshops to ensure awareness and alignment of employees with business priorities
• Impart internal trainings and track effectiveness of training interventions
• Employee Relations & Engagement
• Act as a point of contact for employee concerns, grievances, and queries
• Strengthen employee engagement through initiatives and regular touchpoints
• Collaborate with branch offices to identify and address people-related challenges
• HR Operations & Compliance
• Maintain accurate employee records, HR data, and documentation
• Ensure HR policies and processes are implemented effectively
• Support disciplinary actions and documentation with compliance
• Conduct exit interviews and identify attrition drivers
• Support onboarding and offboarding processes
• Manage daily activities of the HR Knowledge Centre, including, developing, motivating, coaching and imparting training and support to team members
• HR Analytics & Reporting
• Maintain HR dashboards and track key metrics
• Analyze trends from surveys, exit interviews, and HR data
• Provide actionable insights to improve HR effectiveness
• Track employee lifecycle data

Requirements

• Postgraduate in Human Resource Management or related field
• 8+ years of experience in HR generalist roles (preferably in a service industry)
• Strong experience in employee relations and training facilitation
• Experience on Transformation and process improvement projects is preferred
• Affiliation with working in different cultures
• Strong interpersonal and stakeholder management skills
• Data-driven mindset with the ability to translate insights into action
• Proficiency in MS Office and HR systems (e.g., SharePoint or similar tools)
• Must have passion for customer service and a drive for continuous improvement

Our Company

From our roots in agricultural inspections, Control Union have been operating for over 100 years and by now are engaged in many fields including inspections, certifications, logistics, collateral management and risk management etc. Our in-depth knowledge and experience covers all aspects of the supply chain in many industries including agriculture, textile, energy, forestry and sustainability etc.

Disclaimer: Please do not expect our team to respond if you do not meet the specified requirements.