Lead Generation Specialist

Fynro Advisory Services; Chennai District; On-site; INR 300,000 - 420,000; Full time

Job summary

Fynro Advisory Services in Chennai seeks a confident Telecaller to generate and qualify leads for its financial advisory services. The role emphasizes customer interaction, consultative conversations, and target-driven performance in a fast-growing startup.

You will engage prospects, understand their needs, build trust, and hand over qualified leads to the sales team while maintaining CRM records and meeting daily, weekly, and monthly targets.

Qualifications

• 3+ years of experience in telecalling, inside sales, lead generation, or similar roles.
• Excellent verbal communication and interpersonal skills.
• Strong ability to listen actively and understand customer needs.
• High level of empathy, patience, and customer orientation.
• Ability to build rapport and engage customers over the phone.
• Comfortable working with targets and performance metrics.
• Good objection-handling and follow-up skills.
• Basic knowledge of financial products/services.

Responsibilities

• Make outbound calls to prospective customers and generate qualified leads.
• Understand customer requirements, financial interests, and concerns through conversations.
• Explain advisory services clearly and professionally.
• Build rapport and trust with prospects through empathetic communication.
• Qualify leads and schedule appointments/callbacks with the advisory or sales team.
• Maintain accurate CRM records of calls and lead status.
• Follow up consistently with prospects to improve conversions.
• Work with the sales/advisory team for lead handover and follow-up.
• Share customer feedback and market insights to improve strategies.

Skills

Lead generation

Telecalling

Customer engagement

Empathy

Communication

Active listening

Relationship building

Objection handling

Follow-ups

Target orientation

Experience 3+ years

CRM systems

Calling tools

MS Office

Google Workspace

Tools

CRM systems

Calling tools

MS Office

Google Workspace

Job description

About FynroFynro is a technology-driven financial advisory startup focused on making financial advice more personalized, transparent, and accessible. We combine human expertise with technology to help individuals make better financial decisions.Position Lead Generation SpecialistExperience3+ YearsLocationChennai | Work from OfficeRole OverviewWe are looking for a confident, empathetic, and communication-focused Telecaller to generate and qualify leads for our financial advisory services. The ideal candidate should be comfortable speaking with prospective customers, understanding their needs, building trust, and creating meaningful conversations that result in qualified leads.This role is ideal for someone who enjoys customer interaction, consultative conversations, and target-driven environments, while maintaining a professional and customer-first approach.Key Responsibilities

• Make outbound calls to prospective customers and generate qualified leads.
• Understand customer requirements, financial interests, and concerns through effective conversations.
• Explain Fynros financial advisory services clearly and professionally.
• Build rapport and trust with prospects through empathetic and consultative communication.
• Qualify leads based on defined criteria and schedule appointments/callbacks with the advisory or sales team.
• Maintain accurate records of calls, lead status, follow-ups, and customer interactions in the CRM.
• Follow up consistently with interested prospects to improve conversion opportunities.
• Achieve defined daily, weekly, and monthly lead-generation targets.
• Handle customer questions and objections professionally and elevate queries when required.
• Work closely with the sales/advisory team to ensure smooth lead handover and follow-up.
• Share customer feedback and market insights with the team to improve lead-generation strategies.

What We’re Looking For

• 3+ years of experience in telecalling, inside sales, lead generation, telesales, customer engagement, or a similar role.
• Excellent verbal communication and interpersonal skills.
• Strong ability to listen actively and understand customer needs.
• High level of empathy, patience, and customer orientation.
• Ability to build rapport and engage customers over the phone.
• Comfortable working with targets and performance metrics.
• Good objection-handling and follow-up skills.
• Basic knowledge of financial products/services will be an advantage.
• Comfortable using CRM systems, calling tools, and basic MS Office/Google Workspace.
• Self-motivated, disciplined, and able to work effectively in a fast-paced startup environment.

Key Skills

Lead Generation | Telecalling | Customer Engagement | Empathy | Communication | Active Listening | Relationship Building | Objection Handling | Follow-ups | Target Orientation

Why Join Fynro?

• Opportunity to work with a fast-growing financial advisory startup.
• Exposure to the evolving FinTech and financial advisory ecosystem.
• Opportunity to work closely with experienced sales and advisory professionals.
• Performance-driven environment with opportunities to grow within the organization.
• Be part of a team working towards transforming how financial advice is delivered in India.