Lead Engineer, Systems Engineering

Amerisource Bergen; Pune District; On-site; INR 400,000 - 700,000; Full time

Job summary

Cencora is seeking a seasoned Salesforce Platform Lead to own the platform's strategy, governance, and modernization. You will drive enterprise release management, platform health, and multi-team collaboration to keep Salesforce reliable, secure, and scalable.

You will partner with development, IT operations, security, and business stakeholders to architect long-term modernization, reduce technical debt, and enable rapid, safe releases across the orgs.

Qualifications

• Seasoned Salesforce professional with deep expertise in release engineering and DevOps practices.
• Strong governance, security, and compliance awareness for enterprise Salesforce environments.
• Experience leading large-scale Salesforce modernization programs and multi-team collaboration.

Responsibilities

• Lead Salesforce release management processes, reviews, risk assessments, and stakeholder communications.
• Own org health: monitor performance, governor limits, storage, API usage, and security posture.
• Define modernization roadmap, migrate from Classic to Lightning and adopt Salesforce DX & packaging.
• Lead cross-functional teams of developers, admins, and release engineers across domains.
• Drive incident analysis (RCA) and preventive measures to reduce outages and defects.

Job description

Job Summary

The Salesforce Platform Lead will serve as the technical owner and strategic driver of Cencoras Salesforce platform with a primary focus on enterprise release management, platform health maintenance, and long-term platform modernization. This role is responsible for establishing and continuously maturing the processes, tooling, governance, and engineering standards that ensure Salesforce releases are delivered safely, reliably, and at scale across a complex multi-team, multi-cloud Salesforce environment. The Salesforce Platform Lead will lead platform lifecycle planning including org health assessments, technical debt remediation, legacy modernization initiatives, and proactive adoption of Salesforces evolving platform capabilities. Acting as the central authority on platform stability and evolution, this leader partners with development teams, IT operations, security, and senior business stakeholders to keep the Salesforce platform performant, compliant, secure, and future-ready. The ideal candidate is a seasoned Salesforce professional with deep expertise in release engineering, DevOps practices, platform governance, and a proven track record of leading large-scale Salesforce modernization programs.

What Youll Do:

Salesforce Release Analysis & enablement

• Lead the Release process for Salesforce changes, ensuring all releases are properly reviewed, approved, risk-assessed, and communicated to stakeholders.
• Manage Salesforce tri-annual release readiness coordinating impact assessments, sandbox preview testing, feature evaluation, stakeholder communications, and production readiness sign-offs for every Salesforce seasonal release (Spring, Summer, Winter).
• Define quality gates and automated testing requirements (Apex unit tests, Jest, Provar, static code analysis) that must be satisfied prior to any production deployment.

Platform Maintenance & Operational Excellence

• Own Salesforce org health across all environments continuously monitoring platform performance, governor limit consumption, storage utilization, API usage, and system stability.
• Lead platform health assessments and technical audits, identifying risks related to technical debt, deprecated features, security vulnerabilities, and configuration drift.
• Manage sandbox strategy and environment lifecycle including sandbox provisioning, refresh scheduling, data masking, and environment-specific configuration management.
• Oversee Salesforce license management and org optimization tracking user license utilization, feature license consumption, storage management, and cost optimization opportunities.
• Establish and maintain platform monitoring and alerting frameworks using Salesforce Shield Event Monitoring, Health Check, Optimizer, and third-party observability tools.
• Drive incident management and root cause analysis (RCA) for platform outages, deployment failures, and critical production defects implementing preventive measures to reduce recurrence.
• Govern data management practices within the platform including data archival strategies, duplicate management, large data volume (LDV) handling, and data quality frameworks.
• Ensure security and compliance maintenance including regular reviews of profiles, permission sets, sharing rules, connected apps, and org-wide security settings in alignment with HIPAA, SOX, and Cencora IT security standards.
• Manage Salesforce Trust site monitoring and communication of planned maintenance windows and unplanned outages to internal stakeholders.
• Coordinate third-party ISV and AppExchange app management including version upgrades, compatibility testing, license renewals, and vendor relationship oversight.

Platform Modernization

• Define and execute a multi-year Salesforce platform modernization roadmap, prioritizing migration from legacy configurations, deprecated technologies, and outdated customizations to modern Salesforce platform paradigms.
• Lead the migration from Classic to Lightning Experience, Aura to Lightning Web Components (LWC), and legacy Process Builder/Workflow Rules to Salesforce Flow ensuring systematic, low-risk modernization at scale.
• Drive adoption of Salesforce DX (source-driven development), unlocked packages, and 2nd Generation Packaging (2GP) to modernize the development and deployment model.
• Evaluate and implement Salesforce AI and Einstein capabilities (e.g., Einstein Copilot, Predictive AI, Agentforce) as part of the platform modernization strategy.
• Champion the transition to modular, package-based architecture to improve deployment independence, reduce org complexity, and enable team scalability.
• Partner with enterprise architecture and IT leadership to align Salesforce modernization initiatives with broader digital transformation and technology strategy.
• Build and maintain a platform modernization backlog, tracking technical debt remediation items, deprecated feature migrations, and innovation initiatives with clear prioritization and business value articulation.
• Drive developer experience modernization improving tooling, local development environments, code quality standards, and developer productivity frameworks across the Salesforce engineering teams.

Team Leadership & Enablement

• Lead, mentor, and develop a cross-functional team of Salesforce Senior Developers, Release Engineers, and Administrators across multiple functional domains (Sales, DevOps, Experience Cloud, Data Cloud, Sales Cycle).
• Establish team-wide engineering standards, coding guidelines, peer review processes, and knowledge-sharing practices.
• Foster a culture of operational excellence, continuous improvement, and innovation within the Salesforce platform team.
• Drive Salesforce release training and enablement programs to upskill development teams on new platform capabilities, release readiness, and modernization technologies.

Stakeholder & Vendor Engagement

• Serve as the primary escalation point and technical spokesperson for all Salesforce platform release, maintenance, and modernization matters with IT leadership, business stakeholders, and executive sponsors.
• Manage the Salesforce vendor relationship liaising with Salesforce Account Executives, Technical Account Managers (TAM), and Premier Support teams to maximize platform value and resolve critical issues.
• Lead platform roadmap reviews and steering committee presentations, articulating modernization progress, platform health status, and strategic recommendations.
• Collaborate with security, compliance, and risk teams to ensure platform changes meet enterprise governance and regulatory requirements.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.