Lead Engineer - Observability Engineering

Levi Strauss; Bengaluru; On-site; INR 4,000,000 - 6,500,000; Full time

Benefits offered by this job

Health check-up and OPD coverage

Best-in-class leave plan

Mental well-being support

Exclusive Levi's product discounts

Job summary

Levi Strauss Bengaluru seeks a Senior Observability Engineer to design, build, and maintain end-to-end observability across hybrid-cloud environments. You will instrument microservices, APIs, and legacy systems, enabling intelligent anomaly detection and automated root cause analysis.

You will advance CI/CD and GitOps integration, mentor engineering teams, and govern observability maturity while aligning with security and scalability goals.

Qualifications

• 9+ years of IT experience focused on Observability and monitoring.
• 5+ years configuring and integrating New Relic across GCP, Azure, and AWS.
• Hands-on with Datadog, Dynatrace, Grafana, Prometheus.
• Deep understanding of Metrics, Events, Logs, and Traces and their interconnection.
• Experience with Kubernetes, EKS, Docker, and service mesh architectures.
• CI/CD, DevSecOps practices in observability.
• Bachelor's degree in CS; Master's preferred.

Responsibilities

• Design and maintain end-to-end observability solutions.
• Instrument microservices, APIs, front-end, and legacy systems.
• Enable anomaly detection, predictive alerting, and automated root-cause analysis.
• Integrate observability into CI/CD and GitOps pipelines.
• Mentor teams and govern observability maturity and SLAs.

Skills

New Relic

Datadog

Dynatrace

Grafana

Prometheus

Kubernetes

EKS

Docker

Service mesh

CI/CD

DevSecOps

Observability

AI-driven monitoring

Root-cause analysis

Education

Bachelor's degree in Computer Science

Master's degree preferred

Tools

New Relic

Datadog

Dynatrace

Grafana

Prometheus

Kubernetes

Docker

Service Mesh

Job description

Job Location: Bengaluru, India

About the Job

• Design, build, and maintain end-to-end observability solutions covering metrics, logs, traces, synthetic monitoring, real user monitoring (RUM), and business telemetry using New Relic and modern cloud-native monitoring services.
• Develop and implement instrumentation of Observability standards for microservices, APIs, front-end, and legacy systems, ensuring consistent visibility across hybrid-cloud environments.
• Leverage AI-driven observability capabilities within New Relic and modern AIOps platforms to enable intelligent anomaly detection, predictive alerting, automated root cause analysis, noise reduction, and self-healing workflows, improving incident response efficiency and accelerating developer productivity.
• Integrate observability into CI/CD and GitOps workflows, enabling automated monitoring, alerting, and feedback loops throughout the software delivery pipeline.
• Lead cross-functional collaboration with platform, Developer Velocity and application teams to establish scalable monitoring architectures and operational excellence practices.
• Evaluate, select, and implement next-generation observability tools and frameworks aligned with enterprise architecture, security, and scalability goals.
• Mentor and guide engineering teams on observability best practices, fostering a data-driven, performance-oriented culture across the technology organization.
• Establish and advance observability governance and maturity models, ensuring compliance with SLAs.
• Partner with technology and business leadership to translate observability insights into actionable improvements driving product quality, developer velocity, and operational efficiency.

About You

• 9+ years of total IT industry experience with a strong focus on Observability and monitoring solutions.
• 5+ years of solid hands-on experience in administrating, managing and integrating the New Relic Solutions in GCP , Azure AWS Cloud.
• Experience in managing Observability Solutions like Datadog , Dynatrace , Grafana , Prometheus etc.
• Deep understanding of the Four pillars of Observability Metrics, Events, Logs, and Traces and how they interconnect to drive reliability and performance insights.
• Strong background in distributed systems, microservices, and containerized applications (Kubernetes, EKS, Docker, service mesh architectures).
• Knowledge of automation, CI/CD, and DevSecOps practices in integrating observability into modern delivery pipelines.
• Excellent communication, collaboration leadership skills with the ability to translate business observability needs into technical solutions
• Strong troubleshooting, analytical and problem-solving abilities.
• Understanding of SDLC, Agile Practices ITIL Frameworks.
• Technical Certifications highly preferred: New Relic Certified Reliability Engineer, New Relic verified Foundation, New Relic Certified Performance Engineer.
• Required: Bachelor s degree in computer science or equivalent; master s degree preferred.

Benefits

• Complimentary preventive health check-up for you your spouse
• OPD coverage
• Best in class leave plan including paternity family care leaves
• Counselling sessions to prioritize mental well-being
• Exclusive discount vouchers on Levi s products

We are an Equal Opportunity Employer committed to empowering individuals from all walks of life to achieve their professional goals with us, regardless of race, religion, gender, gender identity, pregnancy, disability, sexual orientation, age, national origin, citizenship status, or genetic information. We actively seek and encourage applications from diverse candidates, including those with disabilities, and offer accommodations throughout the selection process upon request.

To ensure that our products and culture continue to incorporate everyones perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

Location

Bengaluru, India

Full Time/Part Time

Full time