Lead CE Techno-Functional Consultant
ERBrains Business Solutions
Get more replies from employers
Send a job-specific resume in minutes.
Job summary
ERBrains Business Solutions is seeking a Lead Technical Consultant for Microsoft Dynamics 365 CE/CRM in Bangalore. The role requires 7+ years of hands-on experience in implementation, customization, and support, with strong skills in Model-Driven Apps, Power Platform, and API integrations.
You will lead technical design, manage complex integrations, and collaborate with global clients, driving architecture, data migration, and performance optimization.
Qualifications
- 7+ years of hands-on Microsoft Dynamics 365 CE/CRM implementation, customization & support.
- Proficient with Model-Driven Apps, Canvas Apps, Power Pages.
- Experience with Plugins, Custom Workflows, Custom Actions, JavaScript, PCF Controls.
Responsibilities
- Analyze client requirements and translate into technical specs for D365 CE/CRM.
- Configure and customize D365 CE (entities, forms, views, dashboards, roles).
- Develop and enhance solutions using Plugins, Workflows, JavaScript, and PCF Controls.
- Build and optimize Model-Driven Apps, Canvas Apps, and Power Pages.
- Provide guidance on solution design, architecture, and data migration.
Skills
Education
Tools
Job description
Join the digital revolution with ERBrains Business Solutions, where we are driving business transformation and shaping the future of digital innovation. With over a decade of Microsoft Gold Competency in IT Service Management, we deliver ERP Consulting, Implementation, and Managed Services across Microsoft Dynamics 365, Microsoft Azure, and Cloud Consulting.
Join the digital revolution with ERBrains Business Solutions, where we are driving business transformation and shaping the future of digital innovation. With over a decade of Microsoft Gold Competency in IT Service Management, we deliver ERP Consulting, Implementation, and Managed Services across Microsoft Dynamics 365, Microsoft Azure, and Cloud Consulting.
Our strong team of 120+ professionals is spread across India, Dubai (UAE), and the USA, helping enterprises achieve operational excellence through cutting-edge Microsoft technologies.
Lead Technical Consultant - Microsoft Dynamics 365 CE/CRM
7+ years
Bangalore, Karnataka, India
- 7+ years of hands-on experience in Microsoft Dynamics 365 CE/CRM implementation, customization & support.
- Strong expertise in Model-Driven Apps, Canvas Apps, Power Pages.
- Proficiency in Plugins, Custom Workflows, Custom Actions, JavaScript, PCF Controls.
- Experience in Power Automate (flows, approvals, BPFs) and Copilot Studio.
- Handson experience with complex integrations using APIs, Azure Logic Apps, middleware, or custom connectors.
- Strong knowledge of On-Premises (IFD) and D365 Online environments.
- Proficiency in C#, ASP.NET, SQL Server, JavaScript, and OOP concepts.
- Experience in SSRS, FetchXML, and Power BI reporting.
- Proficiency in solution architecture, data migration, and performance optimization.
- Experience with Azure DevOps pipelines for CI/CD, ALM best practices, and automated deployments.
- Familiar with tools: Azure DevOps, Postman, Swagger, Fiddler, Wireshark, SoapUI, TFS, GitHub, SVN, Jira, Confluence.
- Proficiency with Microsoft Visual Studio, XRM Toolbox, CRM REST Builder, Ribbon Workbench.
- Experience with Web API and consuming third-party APIs using plugins and workflows.
- Expertise with Plugin Registration Tool for CRM customization and deployment.
- Excellent communication and client-facing skills, including international client engagement.
- Microsoft Dynamics 365 and Power Platform certifications (preferred).
- Analyze client requirements and translate them into technical specifications.
- Configure and customize D365 CE applications (entities, forms, views, dashboards, roles).
- Develop and enhance solutions using Plugins, Workflows, Custom Actions, JavaScript, and PCF Controls.
- Build and optimize Model-Driven Apps, Canvas Apps, and Power Pages.
- Design reusable frameworks and components for faster delivery.
- Design and deliver complex integrations with external systems (APIs, Azure Logic Apps, middleware).
- Automate processes using Power Automate (flows, approvals, and BPFs).
- Build intelligent customer experiences using Copilot Studio and AI-driven capabilities.
- Consume third-party APIs via plugins and workflows, ensuring secure and reliable communication.
- Design and optimize data models, migrations, and cleansing activities.
- Create advanced reports using SSRS, FetchXML, and Power BI.
- Ensure scalability, governance, and security of data across environments.
- Manage solution packaging, deployments, version control, and lifecycle management.
- Implement Azure DevOps pipelines for CI/CD, ensuring automated builds, tests, and deployments.
- Utilize tools such as Postman, Swagger, Fiddler, Wireshark, SoapUI, TFS, GitHub, and SVN for testing, debugging, and version control.
- Follow ALM practices to maintain reliability and efficiency across environments.
- Support both on-premises and cloud deployments.
- Conduct workshops, requirement sessions, and demos for client stakeholders.
- Support clients during UAT (User Acceptance Testing) and post-go-live phases.
- Provide end-user and admin training to maximize adoption.
- Act as a trusted advisor by recommending optimizations and enhancements.
- Collaborate with functional consultants, architects, and project managers for seamless delivery.
- Conduct code reviews, mentor junior consultants, and enforce best practices.
- Prepare and maintain documentation: Technical Design Docs, Configuration Guides, Test Cases.
- Actively participate in Agile ceremonies (sprint planning, scrums, retrospectives).
- Work with collaboration tools such as Jira and Confluence for agile delivery and documentation.
- Provide post-implementation technical support, troubleshoot production issues, and optimize performance.
- Monitor system health, identify bottlenecks, and implement proactive fixes.
- Stay updated with new features in Dynamics 365, Power Platform, and Azure ecosystem to recommend upgrades.
- Leverage tools like XRM Toolbox, CRM REST Builder, and Ribbon Workbench to streamline administration and customization tasks.
- Opportunity to work with global clients across multiple industries.
- Exposure to cutting-edge Microsoft technologies and continuous learning.
- Collaborative culture with opportunities to mentor and grow.
- Be part of a growing company with a vision to lead digital transformation globally.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
