Lead Business Analyst - KYC

Societe Generale Global Solution Centre; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Societe Generale Global Solution Centre in Bengaluru, India, is seeking a Product Manager to drive value from vision through delivery across digital platforms. You will work with engineering, design, and business stakeholders to shape the product roadmap and ensure measurable outcomes.

The role emphasizes end-to-end ownership, collaboration, and data-driven decision making, with opportunities to influence product strategy and go-to-market plans within a global financial services context.

Qualifications

• 1-3 years’ experience in a product owner, product manager, business analyst, or related role.
• More than 5 years’ work experience.

Responsibilities

• Owns the backlog, defines scope and backlog items (Initiative/Epic/Feature/User Story) for the Agile team.
• Collaborates with stakeholders to align product vision, strategy and roadmap with business goals.
• Defines success metrics and ensures value delivery through the product lifecycle.
• Brings products to market, reports on benefits realization and KPIs, and adapts based on data.

Job description

Responsibilities

The Product Manager is responsible for creating maximum business value of the Product through optimal customer, driver and employee experiences using web, mobile as well as other digital innovations. In the Product Organization we are striving to create “knowledge workers” or rather “knowledge product Managers”. This implies that they are not only bound to repetitive and routine tasks, but by tasks that require high to moderate level of expertise in their business domain. The Product Manager is end2end responsible for driving value with their products from vision, through all phases to delivery and is accountable for the measurable success. The Product Manager is generally supported by a snr Product Manager, Product Lead or Head of Product.

• Serve as the voice of the customer, driver, or employee.
• Collaborate with your Business Owner, your (business) stakeholders, snr Product Managers and/or Product Lead and/or Head of Product during the visioning, concept development of a product, and compilation of the product strategy.
• The product Manager defines the success metrics and the value it will deliver, based on input from business.
• Have a fundamental understanding of the end-to-end customer experience, integrations, and dependencies.
• Owns the product roadmap and work with stakeholders to ensure it fits the business goals and corresponds with the overall product roadmap
• Collaborate with the Design team to create a value driven customer experience.
• Develop scope and define backlog items (Initiative/Epic/Feature/User Story) that guide the Agile software development team.

Reference 25000MRC

Responsibilities

The Product Manager is responsible for creating maximum business value of the Product through optimal customer, driver and employee experiences using web, mobile as well as other digital innovations. In the Product Organization we are striving to create “knowledge workers” or rather “knowledge product Managers”. This implies that they are not only bound to repetitive and routine tasks, but by tasks that require high to moderate level of expertise in their business domain. The Product Manager is end2end responsible for driving value with their products from vision, through all phases to delivery and is accountable for the measurable success. The Product Manager is generally supported by a snr Product Manager, Product Lead or Head of Product.

• Serve as the voice of the customer, driver, or employee.
• Collaborate with your Business Owner, your (business) stakeholders, snr Product Managers and/or Product Lead and/or Head of Product during the visioning, concept development of a product, and compilation of the product strategy.
• The product Manager defines the success metrics and the value it will deliver, based on input from business.
• Have a fundamental understanding of the end-to-end customer experience, integrations, and dependencies.
• Owns the product roadmap and work with stakeholders to ensure it fits the business goals and corresponds with the overall product roadmap
• Collaborate with the Design team to create a value driven customer experience.
• Develop scope and define backlog items (Initiative/Epic/Feature/User Story) that guide the Agile software development team.

Required

Profile required

Profile

• Works with Engineering, ensuring the backlog contains appropriately detailed specifications for the product features and are clearly understood by the development teams.
• Continuously assess value, develop use cases, and prioritize stories, and epics, to ensure work focuses on those with a maximum value that are aligned with product strategy.
• Solve product related problems, make decisions, complete trade-off analysis to stay on track towards business deliverable commitments.
• Continuously align with Engineers and stakeholders on product build progress, delivery estimates and go-to market plan.
• Brings newly built products to market; report on benefits realization and KPI’s.
• Take appropriate action, based on data to ensure product adoption and success.
• Act as an ambassador for the product internally and externally and as the primary contact for queries related to the product.
• When required, get support from Senior Product Managers, Product Lead or Head of Products.

Required work experience

• More than 1 to 3 years’ experience in a product owner, product manager, business analyst or related role.
• More than 5 years’ work experience.
• Proven track record of relevant expertise related to IT, Project Management and managing agile product teams.

Specific Context

Behavioral competencies

• Recognized as an analytical mind who can bring structure where needed and have the flexibility to quickly adapt when priority changes.
• Results orientated individual with a drive for business success.
• Holds others accountable and encourages them to achieve results.
• Strong communication and presentation skills, getting stakeholder buy-in, and presenting proposals to senior management.

Why join us

“We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”.

Business insight

At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.