Lead Business Analyst

R Systems; Dadri; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

R Systems in India is seeking a Senior Business Analyst to bridge business needs and technical solutions within the Insurance domain. You will lead requirements discovery, model processes, and shape product strategy for Life Insurance and Property & Casualty projects across global clients.

You will collaborate with cross-functional teams, own the backlog, produce clear documentation, and support UAT. The ideal candidate has 8–12 years of BA experience, strong communication, and Agile/Scrum

Qualifications

• A minimum of 8 years of professional experience as a Business Analyst.
• Deep subject matter expertise in the Insurance domain, specifically Life Insurance and/or P&C.
• Proven proficiency in requirement gathering techniques, including document analysis, surveys, and business process descriptions.
• Strong analytical skills with the ability to interpret complex data and translate it into clear business logic.
• Excellent communication skills, with the ability to present technical concepts to non-technical stakeholders effectively.
• Experience working within Agile or Scrum frameworks.

Responsibilities

• Lead discovery process by facilitating workshops and interviews to gather comprehensive business requirements.
• Translate high-level business goals into detailed functional and non-functional specifications.
• Act as a domain expert in Life Insurance and P&C, providing insights for product strategy.
• Collaborate with cross-functional teams to ensure designs align with business objectives.
• Manage the product backlog, prioritizing tasks based on business value and feasibility.
• Create and maintain documentation including process maps, user stories, and acceptance criteria.
• Support UAT by defining test cases and ensuring the final product meets requirements.

Skills

Business analysis

Insurance domain knowledge

Requirement gathering

Analytical skills

Communication skills

Agile / Scrum experience

Education

CBAP/CCBA certification

Tools

SQL

Visio

Lucidchart

Jira

Job description

At R Systems we are shaping the future of technology by designing cutting-edge software products, platforms, and digital experiences that drive business growth for our clients. Our product mindset and advanced engineering capabilities in Cloud, Data, AI, and Customer Experience empower us to deliver innovative solutions to key players across the high-tech industry. This includes ISVs, SaaS, and Internet companies, as well as leading organizations in telecom, media, healthcare, finance, and manufacturing. We are Great Place To Work Certified in 10 countries where we have a full-time workforce: India, the USA, Canada, Poland, Romania, Moldova, Indonesia, Singapore, Malaysia, and Thailand.

About the Role

R Systems International is seeking a skilled and analytical Senior Business Analyst to join our growing team. In this role, you will serve as a vital link between our business needs and our technical solutions, specifically within the Insurance domain. We are looking for a collaborative professional who thrives on transforming complex problems into clear, actionable requirements. You will work closely with stakeholders to understand their vision and ensure that our software solutions deliver maximum value to the workforce and our global clients.

Responsibilities

• Lead the discovery process by facilitating workshops and interviews to gather comprehensive business requirements.
• Translate high-level business goals into detailed functional and non-functional specifications.
• Act as a domain expert in Life Insurance and P&C (Property & Casualty), providing insights that shape product strategy.
• Collaborate with cross-functional teams, including developers and QA specialists, to ensure technical designs align with business objectives.
• Manage the product backlog, prioritizing tasks based on business value and technical feasibility.
• Create and maintain detailed documentation, including process maps, user stories, and acceptance criteria.
• Support User Acceptance Testing (UAT) by defining test cases and ensuring the final product meets all specified requirements.

Required Qualifications

• A minimum of 8 years of professional experience as a Business Analyst.
• Deep subject matter expertise in the Insurance domain, specifically Life Insurance and/or P&C.
• Proven proficiency in requirement gathering techniques, including document analysis, surveys, and business process descriptions.
• Strong analytical skills with the ability to interpret complex data and translate it into clear business logic.
• Excellent communication skills, with the ability to present technical concepts to non-technical stakeholders effectively.
• Experience working within Agile or Scrum frameworks.

Preferred Qualifications

• Professional certification in Business Analysis (e.g., CBAP, CCBA).
• Experience with SQL for data analysis and validation.
• Familiarity with modern business modeling tools (e.g., Visio, Lucid chart, or Jira).
• Prior experience mentoring junior analysts or leading small project teams.

Experience Level

8–12 Years of Experience As a senior-level contributor, you are expected to operate with high autonomy. Within this experience range, you should demonstrate a track record of successfully navigating large-scale insurance projects from inception to delivery. We expect you to not only execute tasks but also to provide strategic guidance, mitigate project risks, and influence the direction of our internal methodologies.