Lead Atlassian Resource

Clovity; Dadri; On-site; INR 1,800,000 - 2,600,000; Full time

Job summary

Clovity, a global digital transformation and product engineering company, seeks an experienced Lead Atlassian Resource to manage and optimize enterprise Atlassian environments including Jira, JSM, and Confluence.

You will drive migrations, automation, reporting, and integrations with enterprise systems, collaborate with DevOps and IT teams, and establish governance, standards, and best practices across the Atlassian stack.

Qualifications

• Bachelor's degree or equivalent relevant experience.
• 8+ years of IT experience with hands-on Atlassian administration.
• Strong experience with Jira, Jira Service Management (JSM), and Confluence.
• Experience supporting Data Center to Cloud migrations.
• Jira administration and configuration experience.
• JSM configuration and ITSM processes experience.
• Workflow automation, JQL, dashboards, and reporting experience.
• Experience with Atlassian Marketplace apps and plugin administration.
• Knowledge of JCMA/CCMA migration tools.

Responsibilities

• Administer and support Jira, Jira Service Management (JSM), and Confluence.
• Configure and optimize workflows, custom fields, screens, permissions, notifications, and automation.
• Support Jira and Confluence Data Center to Cloud and Cloud-to-Cloud migrations.
• Participate in migration planning, testing, UAT, production cutovers, and post-migration support.
• Support Marketplace applications and plugin migrations, including assessments and validation.
• Manage and optimize Atlassian Marketplace applications.
• Develop and maintain automation, dashboards, reports, filters, and JQL queries.
• Support integrations between Atlassian products and enterprise applications.
• Monitor, troubleshoot, and resolve platform, configuration, and integration issues.
• Manage user access, roles, groups, and platform permissions.
• Support ITSM processes and Agile practices through Atlassian configuration.
• Collaborate with engineering, DevOps, IT, vendors, and business stakeholders.
• Maintain platform documentation, standards, and administration best practices.

Skills

Jira/JSM/Confluence

Data Center to Cloud migration

Automation and dashboards

Jira administration

Atlassian integrations

Agile and ITIL knowledge

Stakeholder management

Atlassian migrations tools (JCMA/CCMA)

Marketplace apps administration

Education

Bachelor's degree

Tools

Bitbucket

Bamboo

Jira Align

eazyBI

Job description

Clovity is a global digital transformation and product engineering company delivering innovative solutions across Atlassian, Cloud, AI, IoT, and Enterprise Applications. As a proud Atlassian Platinum Solution Partner, we help organizations modernize ITSM, Project Management, Knowledge Management, Agile delivery, and digital transformation initiatives.

We are looking for an experienced Lead Atlassian Resource to manage, optimize, and support enterprise Atlassian environments. The ideal candidate will have strong hands-on experience with Jira, Jira Service Management (JSM), and Confluence, along with expertise in automation, platform optimization, Atlassian migrations, Marketplace applications, and enterprise integrations.

The candidate will play a key role in supporting Data Center to Cloud and Cloud-to-Cloud migration initiatives and will work closely with technical teams and stakeholders to ensure a stable, scalable, and well-governed Atlassian environment.

Key Responsibilities:

• Administer and support Jira, Jira Service Management (JSM), and Confluence.
• Configure and optimize workflows, custom fields, screens, permissions, notifications, and automation.
• Support Jira and Confluence Data Center to Cloud and Cloud-to-Cloud migrations.
• Participate in migration planning, testing, UAT, production cutovers, and post-migration support.
• Support Marketplace application and plugin migrations, including compatibility assessments and validation.
• Manage and optimize Atlassian Marketplace applications.
• Develop and maintain automation, dashboards, reports, filters, and JQL queries.
• Support integrations between Atlassian products and enterprise applications.
• Monitor, troubleshoot, and resolve platform, configuration, and integration issues.
• Manage user access, roles, groups, and platform permissions.
• Support Agile and ITSM processes through effective Atlassian platform configuration.
• Collaborate with engineering, DevOps, IT, vendors, and business stakeholders.
• Maintain platform documentation, standards, and administration best practices.

Required Skills & Qualifications:

• Bachelor's degree in any discipline or equivalent relevant experience.
• 8+ years of overall IT experience, with significant hands‑on experience in Atlassian administration.
• Strong experience with Jira, Jira Service Management (JSM), and Confluence.
• Experience supporting Data Center to Cloud migration initiatives.
• Strong Jira administration and configuration experience.
• Experience with JSM configuration and ITSM processes.
• Experience with workflow automation, JQL, dashboards, and reporting.
• Experience with Atlassian Marketplace applications and plugin administration.
• Knowledge of Atlassian migration tools such as JCMA and/or CCMA.
• Experience supporting Atlassian integrations with enterprise or DevOps tools.
• Knowledge of Agile methodologies and ITIL practices.
• Strong troubleshooting, analytical and problem‑solving skills.
• Excellent communication and stakeholder management skills.

Preferred Qualifications:

• Atlassian certifications such as ACP-120 – Jira Administration for Cloud or equivalent.
• Experience with Cloud-to-Cloud migrations.
• Experience with Marketplace app migrations and compatibility assessments.
• Experience with tools such as Bitbucket, Bamboo, Jira Align, or eazyBI.
• Experience working with an Atlassian Solution Partner, MSP, or global IT Consulting organization.
• Experience working with global stakeholders and distributed teams.

Why Join Clovity?

• Work with one of the leading Atlassian Platinum Solution Partners.
• Work on enterprise‑scale Atlassian environments and cloud transformation initiatives.
• Gain exposure to complex migration, automation, integration, and platform optimization projects.
• Collaborate with experienced Atlassian SMEs, Solution Architects, and technical teams.
• Work with global enterprise clients.
• Fast‑growing digital solutions company with a strong partner ecosystem.
• Competitive compensation and accelerated career growth in a dynamic, performance‑driven culture.