Lead Associate - Transactional Quality Accounts Payable AP PTP Invoice Processing - Mumbai Thane

WNS; Mumbai; Sur place; INR 600 000 - 800 000; Plein temps

Résumé du poste

WNS is seeking an Accounts Payable specialist with 2-3 years of experience in AP processes, including invoice and payment processing, vendor setups, and compliance audits.

The role requires ERP familiarity (SAP or Oracle), strong MS Office skills, and comfort with shift timings. Commerce graduates or postgraduates are preferred. Suitable for candidates from a BPO/KPO background seeking growth in finance operations.

Qualifications

• 2-3 years of experience in F&A AP, invoice and payment processing.
• ERP knowledge in SAP or Oracle preferred.
• Commerce graduate or postgraduate qualification earned.

Responsabilités

• Perform transactional quality checks on AP activities.
• Maintain ISO documentation and compliance checks.
• Prepare process-specific reports and dashboards.
• Support SLA/CTQ tracking and KPI reporting.
• Assist in process improvement and training.
• Coordinate internal and client meetings.

Connaissances

Accounts Payable

Invoice Processing

Payment Processing

Batch Processing

Vendor Setup

Reporting & Compliance

Travel & Expense

Formation

Commerce Graduate

Postgraduate

Outils

SAP

Oracle

MS Office

Advanced Excel

Description du poste

Company Description

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption. Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Job Description

Minimum 2-3 years of experience in F&A Accounts Payable, Invoice Processing, Payment Processing and Batch run, Vendor Set ups , Reporting and Compliance Payment scheduling and execution, Travel & Expense processing & audit, Month and Year end reporting etc.- ERP knowledge (SAP/Oracle Preferable)Candidate should be flexible with shifts.

• Perform transactional quality checks based on sampling strategy on various AP activities
• ISO documentation & compliance checks
• Perform process quality checks as per frequency & sampling strategy
• Provide feedback to associates on performance quality
• CCRP process adherence, record keeping and analysis
• Error trend analysis and reduction plans
• Prepare process specific reports
• Participate in reviews/meetings
• Share inputs for Process Training
• Tracking SLA CTQs related to process accuracy
• ISO documentation & Compliance checks
• Identify process specific improvement opportunities

Knowledge/Qualifications/ Competency / Work Experience:-

• Commerce Graduate / Post Graduate with proficiency in MS Office, Good Communication / Presentation Skills.
• Six Sigma Trained preferred
• Candidates only from a BPO / KPO Background
• Candidates preferred with advanced excel and automation background with sound knowledge
• Candidates preferred with prior work experience in TQ Management & Mentoring projects/ BQ Management/ RCA/ Reporting/ Error Analysis/ Client & Stakeholder Management.
• Ensure adherence to defined SLAs, processes are compliant from risk perspective, continuous reduction in errors / customer comebacks, drive QDNA metrics [Brainwaves, Kaizen].
• Facilitate sharing of best practices from within and outside the organization and implement them.
• Take charge of internal meetings / client meetings etc.
• Create and manage performance dashboards, which depicts business and ops metrics clearly.
• Open to stretch if needed to meet team and organizational goals.
• Accuracy & integrity in data handling
• Ability to work with people and teams of diversified / different priorities
• Ability to present/ address in team meetings etc

Qualifications

• Commerce Graduate / Post Graduate with proficiency in MS Office, Good Communication / Presentation Skills.