LEAD ADMINISTRATOR L1

Wipro Technologies; Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A leading IT services company is seeking an experienced WebSphere Administrator to lead architecture planning and manage daily operations. This role involves providing technical expertise, developing disaster recovery plans, and managing a team to ensure efficient performance. Candidates need a minimum of 5-8 years of experience in a relevant field, strong troubleshooting abilities, and a commitment to team management. The position is based in Mumbai, India, and offers an inclusive work environment.

Qualifications

• 5-8 years of experience as a WebSphere Admin.
• Proficient in managing database operations and architecture planning.
• Strong troubleshooting skills and ability to conduct root cause analysis.

Responsibilities

• Lead architecture planning and design for the platform and ensure smooth operation.
• Manage daily operations, troubleshooting issues, and planning upgrades.
• Forecast talent requirements and ensure compliance with onboarding procedures.

Skills

WebSphere Admin

Architecture planning

Disaster recovery strategies

Performance tuning

Job description

Job Description

Role Purpose

The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc.) as well as managing its day‑to‑day operations.

Do

• Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)
  • Lead the structural/architectural design of a platform/middleware/database/backup etc. according to various system requirements to ensure a highly scalable and extensible solution.
  • Conduct technology capacity planning by reviewing current and future requirements.
  • Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/platforms.
  • Strategize & implement disaster recovery plans and create and implement backup and recovery plans.
• Manage the day‑to‑day operations of the tower
  • Manage day‑to‑day operations by troubleshooting issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues.
  • Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower.
  • Review the technical performance of own tower and deploy ways to improve efficiency, fine‑tune performance and reduce performance challenges.
  • Develop shift roster for the team to ensure no disruption in the tower.
  • Create and update SOPs, data responsibility matrices, operations manuals, daily test plans, data architecture guidance etc.
  • Provide weekly status reports to the client leadership team, internal stakeholders on database activities with respect to progress, updates, status, and next steps.
  • Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness.

Team Management

• Resourcing
  • Forecast talent requirements as per current and future business needs.
  • Hire adequate and right resources for the team.
  • Train direct reportees to make right recruitment and selection decisions.
• Talent Management
  • Ensure 100% compliance to Wipro's standards of adequate onboarding and training for team members to enhance capability & effectiveness.
  • Build an internal talent pool of HiPos and ensure their career progression within the organization.
  • Promote diversity in leadership positions.
• Performance Management
  • Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
  • Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below.
• Employee Satisfaction and Engagement
  • Lead and drive engagement initiatives for the team.
  • Track team satisfaction scores and identify initiatives to build engagement within the team.
  • Proactively challenge the team with larger and enriching projects/initiatives for the organization or team.
  • Exercise employee recognition and appreciation.

Deliver

No Performance Parameter Measure 1
Operations of the tower SLA adherence
Knowledge management
CSAT/ Customer Experience
Identification of risk issues and mitigation plans
Knowledge management 2
New projects Timely delivery
Avoid unauthorised changes
No formal escalations

Mandatory Skills

WebSphere Admin. Experience: 5-8 Years.

Equal Opportunity Employer

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.