Last-Mile Operations Professional

Flixbus; New Delhi; On-site; INR 600,000 - 900,000; Part time

Job summary

Flixbus in Delhi invites a motivated Fleet Coordinator (Contractual) to oversee backend operations, bus assignments, and schedule coordination with drivers and partners. This role focuses on ensuring seamless intercity travel operations within a dynamic mobility platform.

You'll analyze data to identify trends, manage route changes, coordinate with traffic and vendor teams, and drive operational excellence across North India markets with a 24/7 mindset.

Qualifications

• Engineering graduate with 3–4 years in intercity travel ops or logistics.
• Teamplayer with strong interpersonal and stakeholder management skills.
• Ability to analyse data and identify trends to improve efficiency.
• Willing to work in shifts (24/7); schedules consider personal needs.
• Strong knowledge of North India and willingness to travel.
• Fluent in English and Hindi.
• Communicative, proactive, assertive and a team player.

Responsibilities

• Coordinate driver and host schedules with BP.
• Manage bus assignments and arrange alternates during breakdowns.
• Serve as primary contact between TCs and Multiplicator team.
• Coordinate with Traffic control for daily issues and route deviations.
• Track and report violations; share daily operation reports with partners.
• Provide insights on route adjustments.
• Update stop and boarding point coordinates.
• Monitor illicit activities to maintain operational integrity.
• Ensure completion of training and initiate background verification.
• Review processes and suggest improvements.
• Prepare boarding point handouts.

Skills

Data analysis

Interpersonal skills

Stakeholder management

Teamwork

Adaptability

North India knowledge

Willingness to travel

English

Hindi

Education

Engineering degree

Job description

Job Summary

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable. As we continue to expand our operations in North India, one of the fastest-growing bus markets in the world, we are looking for a motivated & driven Fleet Coordinator (Contractual) for Delhi location who will help us shape our team, drive the company to the next level, and have the most direct influence on our success. This is a travel extensive role, you will be responsible of managing backend operations of assigning buses to different routes and coordinating driver & host schedules with the bus partners. This is an exciting opportunity to play a pivotal role in ensuring the seamless operation of Flixs services, likely including bus operations and related logistics, ground operational excellence, data analysis and vendor management processes!

Responsibilities

• Coordinate driver and host schedules with the BP.
• Manage bus assignments and handle breakdowns by arranging alternates and shifting passengers.
• Serve as the primary point of contact between TCs and the Multiplicator team
• Coordinate with Traffic control for daily issues, and monitor route deviations
• Track and report violations, generate and share daily operational reports with Bus partners.
• Provide insights on necessary route adjustments,
• Manage and update stop and boarding point coordinates.
• Vigilantly monitor and report any illicit activities to maintain operational integrity.
• Ensure completion of training program and Initiate background verification process.
• Reviewing process and suggesting improvements.
• Ensure completion of boarding point handouts.

Requirements

• Engineering graduate preferably with 3-4 years hands-on experience in intercity travels operations company, OR logistics /last mile operations.
• Team player with strong interpersonal skills & stakeholder management skills.
• Ability to analyse data and identify trends to improve operational efficiency.
• Ability to thrive in a dynamic and fast-paced environment; flexible of working in shifts (24/7). However, when schedules are made your personal needs are taken into consideration.
• Strong geographical knowledge of North India and willingness to travel regularly
• You are fluent in English, Hindi.
• You are communicative, proactive, assertive /strong headed and a team player.