Language Specialists (Collections Process)

Sharda Consultancy Services; Dadri; On-site; INR 300,000 - 350,000; Full time

Job summary

Sharda Consultancy Services in Noida is seeking Hiring Language Specialists for the Collections Process to handle customer interactions with professional communication.

This voice process role requires strong verbal skills, documentation ability, and flexibility for 247 shifts; immediate joining preferred.

Qualifications

• Experience in Collections process and voice process.
• Strong verbal communication skills required.
• Comfortable with 247 shifts and interview-based language assessment.

Responsibilities

• Handle customer interactions for the Collections process.
• Provide effective resolutions through professional communication.
• Maintain quality standards and process compliance.
• Achieve productivity and performance targets.
• Accurately document customer interactions.

Skills

Language Proficiency

Excellent Verbal Communication

Customer Handling

Voice Process Experience

Documentation Skills

Problem Solving

Job description

Hiring Language Specialists (Collections Process)

Location: Noida

• Working Days: 5 Days Working
• Week Off: Rotational Week Off
• Shift: 247 Rotational Shift
• Joining: Immediate Joiners Preferred

Spanish Billingual

Experienced Candidate may apply

Salary hike on last drawn

Key Responsibilities:

• Handle customer interactions for the Collections process.
• Provide effective resolutions through professional communication.
• Maintain quality standards and process compliance.
• Achieve productivity and performance targets.
• Accurately document customer interactions.

Skills Required:

• Language Proficiency
• Excellent Verbal Communication
• Customer Handling
• Voice Process Experience
• Documentation Skills
• Problem Solving

Important Points:

• Candidates will be hired for the Collections Process.
• Strong verbal communication skills are mandatory.
• Must be comfortable with a voice process.
• Flexibility for 247 shifts, work location, and business requirements is mandatory.
• Language proficiency will be assessed during the interview process.

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