L2 Production Support

SheJobs Group; Bengaluru, Chennai; Remote; INR 1,200,000 - 1,800,000; Full time

Job summary

LiveMindz AIRecruit is seeking an experienced Site Reliability Engineer (SRE) to design, operate, and optimize production-grade Kubernetes platforms across bare-metal clusters and GKE in Bengaluru. The role emphasizes high availability, reliability, and scalable cloud-native infrastructure on Google Cloud Platform.

You will own CI/CD pipelines, observability stack with Prometheus, Grafana, Loki, Tempo, and OpenTelemetry, and collaborate with cross-functional teams to improve service reliability

Qualifications

• Strong hands-on experience in application production support.

Responsibilities

• Design, operate, and support Kubernetes platforms across bare-metal clusters and GKE.
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Skills

Kubernetes

GKE

GCP

CI/CD

Prometheus

Grafana

Loki

Tempo

Splunk

OpenTelemetry

GraphQL

Apigee Edge

Apigee X

Akamai

Java

Python

Node.js

Ansible

Tools

GitHub Actions

Harness

CircleCI

IaC

Ansible

Job description

SRE/L2 Production Support

LiveMindz AIRecruit | 11 applied | Posted 1 day ago Actively hiring

Location

Experience

5 - 15 Yrs

Job type

Full Time

About the Role

Job Description – Site Reliability Engineer (SRE)

Experience: 5-15 Years

Employment Type: Full-Time

Role Overview

We are looking for an experienced Site Reliability Engineer (SRE) with strong expertise in Kubernetes and Google Cloud Platform (GCP). The candidate will be responsible for building, managing, and improving highly available, scalable, and reliable platforms running on bare-metal Kubernetes clusters and Google Kubernetes Engine (GKE).

The ideal candidate should have strong application production support experience, cloud-native infrastructure knowledge, CI/CD expertise, and hands-on experience with monitoring and observability tools.

Key Responsibilities

• Design, operate, and support Kubernetes platforms across bare-metal clusters and GKE.
• Ensure high availability, scalability, performance, and reliability of production systems.
• Build, manage, and maintain CI/CD pipelines.
• Implement monitoring and observability using Prometheus, Grafana, Loki, Splunk, Tempo, and OpenTelemetry (OTel).
• Monitor production systems, troubleshoot incidents, and perform root cause analysis (RCA).
• Provision and manage cloud infrastructure on GCP.
• Automate infrastructure and platform operations using Infrastructure as Code (IaC) and scripting.
• Collaborate with application, platform, and architecture teams to improve service reliability.
• Drive continuous improvements in automation, resilience, and operational efficiency.

Required Skills & Qualifications

• Strong hands-on experience in application production support.
• Hands-on experience managing both bare-metal Kubernetes clusters and Google Kubernetes Engine (GKE).
• Strong understanding of GCP services and networking concepts.
• Experience with CI/CD tools such as GitHub Actions, Harness, CircleCI, or similar.
• Strong expertise in:
• Grafana
• Loki
• Tempo
• Splunk
• OpenTelemetry (OTel)
• Understanding of modern API technologies such as GraphQL.
• Familiarity with API management platforms such as Apigee Edge and Apigee X.
• Knowledge of CDN and edge services such as Akamai.

Good to Have

• Working knowledge of Java (Spring Boot), Python, or Node.js.
• Understanding of microservices architecture and service-to-service communication.
• Experience with Ansible or similar configuration management tools.
• Exposure to hybrid or multi-cloud environments.
• Experience in GCP performance tuning and cost optimization.
• Understanding of Kubernetes and cloud security best practices.
• Knowledge of SRE principles, including SLIs, SLOs, and error budgets.

Soft Skills

• Strong analytical and troubleshooting skills.
• Ownership mindset with a focus on automation and reliability.
• Ability to work in a fast-paced, collaborative environment.
• Good communication and stakeholder management skills.

Experience

8–10 Years of relevant experience in Site Reliability Engineering (SRE), Platform Engineering, Kubernetes, and Cloud Operations.

Skills & Technologies

Required Skills

Production Support Application Support Troubleshooting Incident Management Root Cause Analysis (RCA) Automation Scripting Splunk Grafana AppDynamics

Nice to Have

Java Python ITIL Log Analysis Performance Monitoring Alert Management