L2 PLSQL Oracle Production/Application Support

Quess IT Solutions; Thiruvananthapuram; On-site; INR 400,000 - 600,000; Full time

Job summary

Quess IT Solutions in India invites applications for an L2 Application/Production Support Engineer. You will handle production incidents, analyze data issues, and coordinate with development and business teams to resolve problems swiftly.

The role requires hands-on Oracle PL/SQL and SQL expertise, strong data analysis and RCA capabilities, and a commitment to meeting SLA targets across multiple applications.

Qualifications

• Proven experience in L2 application/production support.
• Hands-on Oracle PL/SQL and SQL.
• Experience in incident management and ticketing tools.
• Ability to perform data analysis and RCA.

Responsibilities

• Provide L2 support for production applications and troubleshoot incidents.
• Analyze and resolve application, database, and data-related issues.
• Write, debug, and optimize Oracle SQL queries, PL/SQL procedures, functions, and packages.
• Perform data validation, data fixes, and root cause analysis.
• Monitor production jobs, resolve failures, and ensure SLA adherence.
• Coordinate with development and business teams for issue resolution.

Skills

L2 Support

Incident management

Data analysis

Root cause analysis

Tools

Oracle PL/SQL

SQL

Job description

Job Description:

L2 Application/Production Support

We are looking for an L2 Application/Production Support Engineer with strong experience in Oracle PL/SQL and SQL/Data Support.

Key Responsibilities

• Provide L2 support for production applications and troubleshoot incidents.
• Analyze and resolve application, database, and data-related issues.
• Write, debug, and optimize Oracle SQL queries, PL/SQL procedures, functions, and packages.
• Perform data validation, data fixes, and root cause analysis.
• Monitor production jobs, resolve failures, and ensure SLA adherence.
• Coordinate with development and business teams for issue resolution.

Required Skills

• Strong experience in L2 Application/Production Support.
• Hands-on expertise in Oracle PL/SQL and SQL.
• Good knowledge of database troubleshooting and data analysis.
• Experience with incident management, RCA, and ticketing tools.