L1 Specialist

In4velocity Systems; Mumbai; On-site; INR 500,000 - 750,000; Full time

Benefits offered by this job

Medical & Insurance benefits

Job summary

In4Velocity is seeking an L1 Client Servicing professional with a technology background to support software sales and ERP-related initiatives. The role emphasizes effective communication, lead generation, and strong relationship building with clients.

You will travel across Kolkata, West Bengal, Odisha, and other regions as needed, collaborate with internal teams, and help manage ERP modules and SQL-based tasks. Prior SaaS and sales experience is highly valued.

Qualifications

• Bachelor's or master's degree in technology.
• 3–5 years of experience in client servicing or sales.
• Experience with software/SaaS products is a plus.

Responsibilities

• Communicate effectively to build rapport with stakeholders at all levels.
• Travel as needed across India; opportunities may include international travel.
• Experience with ERP modules and manufacturing/SCM domains.
• Work with ERP, Warehouse management, and related systems.
• Familiarity with ticketing tools and basic troubleshooting.
• Collaborate with internal and client teams to resolve problems.

Skills

Software Sales

SaaS

Lead Generation

Cold Calling

Searching Tool Knowledge

Education

Bachelor's or Master's in Technology

Tools

SQL

Job description

Years of Experience & Educational Qualifications:

• We are seeking a skilled and enthusiastic L1 Client Servicing. The ideal candidate will have a bachelor's or master's degree in technology, along with 3 to 5 years of prior experience.

Mandatory Skills :

• Software Sales Exp, SaaS Exp, Lead Generation , Cold calling, Searching Tool knowledge .

What you will be doing:

• Effective communication and interpersonal skills to be able to establish a rapport with people at all levels.
• Need to be flexible to travel for client’s places. (Across Kolkata, East Reg like west Bengal, Odisha, etc, Across India if there is need, International)
• Experience working on ERP Modules.
• Manufacturing ERP,
• Supply Chain Management ERP.
• Warehouse management,
• Basic Knowledge of SQL (select, update, Backup, Restore, Profiler).
• Accounting basics.
• Understanding of ticketing tool systems. (good have: - or but not must)
• Ability to work independently and with Internal and clients Teams.
• Analysis, troubleshooting and problem-solving expertise.

Who you are:

• An Individual with a positive attitude and approach towards work.
• An effective communicator who can express ideas clearly and respectfully to your colleagues.
• A team player who collaboratively approaches situations; readily offering and accepting support from your peers when tackling problems.
• Of a growth mindset and are committed to continuously learning and improving the skills and knowledge. Company Core Values:
• Learning & Development
• Medical & Insurance benefits

Company Values:

• Positive attitude and approach towards work and willingness to collaborate with others to achieve the common goals.
• Effective communicators and able to express the ideas clearly and respectfully to Managers / Co-workers. (Both written and verbal)
• The approach of working together and contributing as a team is more important than an individualistic approach. Employee willingness to help the team members whenever assistance required. It's not "me" but only the "we" that should be visible in the approach.
• Growth mindset and are committed to continuously learning and improving the skills and knowledge.

About our company:

Since its establishment in 2004, In4Velocity has earned a reputation as a trusted partner for real estate, construction, and infrastructure companies, skillfully streamlining their day-to-day operations. Our flagship product, In4Suite®, is a transformative platform, propelling real estate developers into digitally evolved companies brimming with invaluable insights for crucial business decisions.

At the heart of our offering lies a singular ecosystem – a software platform seamlessly connecting the buy-side, the sell-side, and the in-side processes of any real estate organization and providing a comprehensive 360-degree view to all stakeholders. In4Suite® incorporates all essential functionalities, eliminating the need for juggling multiple products.

Supported by a robust Business Intelligence system and unmatched global support, our extensive clientele spanning the globe unanimously chooses In4Suite® as the ultimate go-to platform for real estate development and construction management.

Our unwavering commitment to empowering businesses in the real estate domain has solidified In4Velocity’s position as a pioneering force in the industry, driving innovation and progress for our valued partners.