L2 Specialist

In4velocity Systems; Bengaluru; On-site; INR 700,000 - 1,200,000; Full time

Benefits offered by this job

Learning & Development

Medical & Insurance benefits

Job summary

In4velocity Systems is looking for an L2 Client Servicing professional to enhance relationships with clients and manage ERP implementations. The ideal candidate will possess a bachelor’s or master’s degree in technology and have 4 to 8 years of experience in software sales and lead generation.

This role requires effective communication skills and flexibility to travel for client engagements across India. In4velocity has been a trusted partner in the real estate industry since 2004, known for its innovative In4Suite® platform.

Qualifications

• 4 to 8 years of prior experience in client servicing.
• Proven skills in effective communication and interpersonal dynamics.
• Ability to travel as needed for client locations.

Responsibilities

• Establish rapport with clients and internal teams.
• Flexibility to travel across regions within India.
• Participate in ERP module implementation and support.

Skills

Software Sales Experience

Lead Generation

Cold Calling

Searching Tool Knowledge

ERP Modules Experience

Basic Knowledge of SQL

Accounting Basics

Education

Bachelor's or Master's Degree in Technology

Job description

Years of Experience & Educational Qualifications:

• We are seeking a skilled and enthusiastic L2 Client Servicing. The ideal candidate will have a bachelor's or master's degree in technology, along with 4 to 8 years of prior experience.

Mandatory Skills :

• Software Sales Exp, SaaS Exp, Lead Generation , Cold calling, Searching Tool knowledge .

What you will be doing:

• Effective communication and interpersonal skills to be able to establish a rapport with people at all levels.
• Need to be flexible to travel for client’s places. (Across Kolkata, East Reg like west Bengal, Odisha, etc, Across India if there is need, International)
• Experience working on ERP Modules.
• Manufacturing ERP,
• Supply Chain Management ERP.
• Warehouse management,
• Basic Knowledge of SQL (select, update, Backup, Restore, Profiler).
• Accounting basics.
• Understanding of ticketing tool systems. (good have: - or but not must)
• Ability to work independently and with Internal and clients Teams.
• Analysis, troubleshooting and problem-solving expertise.

Who you are:

• An Individual with a positive attitude and approach towards work.
• An effective communicator who can express ideas clearly and respectfully to your colleagues.
• A team player who collaboratively approaches situations; readily offering and accepting support from your peers when tackling problems.
• Of a growth mindset and are committed to continuously learning and improving the skills and knowledge. Company Core Values:
• Learning & Development
• Medical & Insurance benefits

Company Values:

• Positive attitude and approach towards work and willingness to collaborate with others to achieve the common goals.
• Effective communicators and able to express the ideas clearly and respectfully to Managers / Co-workers. (Both written and verbal)
• The approach of working together and contributing as a team is more important than an individualistic approach. Employee willingness to help the team members whenever assistance required. It's not "me" but only the "we" that should be visible in the approach.
• Growth mindset and are committed to continuously learning and improving the skills and knowledge.

About our company:

Since its establishment in 2004, In4Velocity has earned a reputation as a trusted partner for real estate, construction, and infrastructure companies, skillfully streamlining their day-to-day operations. Our flagship product, In4Suite®, is a transformative platform, propelling real estate developers into digitally evolved companies brimming with invaluable insights for crucial business decisions.

At the heart of our offering lies a singular ecosystem – a software platform seamlessly connecting the buy-side, the sell-side, and the in-side processes of any real estate organization and providing a comprehensive 360-degree view to all stakeholders. In4Suite® incorporates all essential functionalities, eliminating the need for juggling multiple products.

Supported by a robust Business Intelligence system and unmatched global support, our extensive clientele spanning the globe unanimously chooses In4Suite® as the ultimate go-to platform for real estate development and construction management.

Our unwavering commitment to empowering businesses in the real estate domain has solidified In4Velocity’s position as a pioneering force in the industry, driving innovation and progress for our valued partners.