L&D Trainer

Flipkart; Mumbai; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive pay

Career progression

Medical insurance

Job summary

Flipkart is seeking a Zonal trainer for the West Zone to lead end-to-end training operations at our Mumbai/Bhiwandi facilities. You will build operational capability, ensure process compliance and drive large-scale frontline learning initiatives.

You will manage induction, onboarding, new process training, refreshers, and leadership development for floor supervisors, while maintaining 100% accurate LMS records and supporting safety and CQ standards.

Qualifications

• 2 years of experience in L&D or operational training.
• Strong knowledge of warehouse SOPs, inbound/outbound fulfillment, safety protocols and quality audits.
• Hands-on experience with LMS and data tracking in Excel/Google Sheets.
• Excellent communication and group facilitation in Hindi and English.

Responsibilities

• Oversee end-to-end training operations for Bhiwandi facilities.
• Plan and deliver structured programs: induction, onboarding, new process training, refresher modules, capability building.
• Maintain training records in LMS, track completion and ensure compliance.
• Engage floor leadership to identify gaps and deliver on-the-floor training.

Skills

L&D

Communication

Facilitation

LMS usage

Tools

LMS

Excel/Sheets

Job description

Position Title: Zonal trainer (West Zone)
Location: Mumbai / Bhiwandi, Maharashtra
Work Schedule: Rotational Shifts (Includes Day/Night shifts as per operational needs)

Job Summary

We are seeking an energetic Training Specialist to lead end-to-end (E2E) training operations across our designated warehouse facility in the Bhiwandi cluster. You will be responsible for building operational capability, driving process compliance, and managing large-scale frontline learning initiatives.

Key Responsibilities

• E2E Training Execution: Oversee and manage full-cycle training operations for all warehouse associates and staff within designated Bhiwandi facilities.
• Core Learning Modules: Plan and deliver structured programs, including:
• Induction & Onboarding: New joiner orientation and floor alignment.
• New Process Training: Standard operating procedures (SOPs) for new workflow launches.
• Refresher Modules: Regular skill alignment for existing staff.
• Capability Building: Leadership and technical skill development programs for floor supervisors.
• LMS & Data Management: Maintain 100% accurate training records, track completion rates, and manage compliance on the Learning Management System (LMS).
• Quality & Compliance Adherence: Ensure 100% adherence to Compliance Quality (CQ) standards, audit requirements, and operational safety metrics.
• Floor Engagement & Operational Alignment: Work closely with warehouse floor leadership across rotational shifts to identify skills gaps and deliver on-the-floor training interventions.

Requirements & Qualifications

• 2 years of experience in L&D or operational training, preferably within Warehousing, Logistics, E-commerce, or Supply Chain.
• Strong knowledge of warehouse SOPs, inbound/outbound fulfillment, safety protocols, and quality audits.
• Hands-on experience operating Learning Management Systems (LMS) and managing data on Excel/Google Sheets.
• Excellent communication and group facilitation skills in Hindi and English.
• Flexibility to work in rotational shifts based on site requirements.

What We Offer

• Competitive compensation package.
• High-impact role in a fast-paced, growing supply chain hub.
• Opportunities for vertical career progression within regional operations.