KYC Operations Analyst

Crypto Pro Network; India; On-site; INR 600,000 - 800,000; Full time

Benefits offered by this job

Competitive salary package

Unlimited holidays

Private Healthcare benefits

Annual training budget

Job summary

Crypto Pro Network is looking for a dedicated individual in India to join the KYC Operations team. Your role will involve supporting customer onboarding and compliance processes, ensuring safety and regulatory adherence.

This position requires strong attention to detail and the ability to work efficiently in a fast-paced environment. Benefits include competitive salary, hybrid work options, and unlimited vacation.

Qualifications

• 1+ year of experience in KYC or compliance operations.
• Ability to assess customer risk indicators.
• Experience in high-volume operational environments.

Responsibilities

• Conduct end-to-end KYC and EDD reviews.
• Perform complex investigations on high-risk individuals.
• Collaborate with Compliance and Fraud teams.

Skills

KYC

AML compliance

Attention to detail

Process improvement

Analytical skills

Job description

About the Opportunity

In this role, you will support MoonPay’s customer onboarding and ongoing due diligence processes, ensuring customers can access our products in a safe, compliant, and trusted way. You will sit within the KYC Operations team and work closely with Compliance, Fraud, and Financial Intelligence Unit (FIU) teams to review customer risk, resolve escalations, and uphold global AML/CTF standards. Your work will directly impact customer experience, regulatory compliance, and MoonPay’s ability to scale responsibly across multiple jurisdictions, helping protect both our customers and the business from financial crime risk. This is a great opportunity for someone who is detail-oriented, process-driven, and eager to build a career in compliance operations and financial crime prevention within the crypto and Web3 space.

Locations Supported: Portugal, Spain, Poland, South Africa, Mexico

Relocation available: No

Work pattern: This role requires weekend work, depending on business needs.

What You Will Do

• Conduct end-to-end KYC and EDD reviews across all customer risk tiers, ensuring compliance with internal policies and global AML/CTF regulations.
• Perform complex EDD investigations on high-risk individuals, including deep analysis of identity, source of funds, and source of wealth.
• Assess financial crime, sanctions, and jurisdictional risk, escalating potential SAR cases with clear, defensible investigative documentation.
• Collaborate with Compliance, Fraud, and FIU teams to resolve complex escalations and maintain consistent risk decisioning.
• Operate effectively in a high-volume environment while maintaining high QA standards and meeting productivity KPIs.
• Act as a KYC/EDD subject matter expert and escalation point for customer-facing and operational teams.
• Develop and maintain operational processes, workflows, and documentation to support scalable identity verification operations.
• Identify operational inefficiencies and propose data-driven solutions to improve quality, speed, and risk controls.
• Deliver project support and training for internal teams and BPO partners.

About You

• 1+ year of experience working in KYC, AML, compliance operations, or a regulated operational environment, with exposure to customer onboarding or due diligence processes
• Strong attention to detail and ability to follow defined procedures while producing accurate, well-documented outputs
• Ability to assess customer information and identify potential risk indicators, escalating issues clearly and appropriately
• Comfortable working in a high-volume, fast-paced operational setting, including meeting productivity and quality expectations
• Exposure to enhanced due diligence (EDD), sanctions screening, or financial crime investigations
• Experience working across multiple jurisdictions or regulatory frameworks

Bonus Points

• Interest in crypto, blockchain, or Web3, with a desire to build a long-term career in the space
• Experience supporting process improvements, documentation, or operational projects within a compliance or operations team

Values

• Be Hungry
• Level Up
• Own It
• Crypto Curious
• Kaizen

Benefits & Perks

• Competitive salary package
• Equity package: Ownership for all employees
• Performance equity bonus for outstanding outcomes
• Moonshot award: Exceptional impact rewarded with equity grant
• Unlimited holidays with autonomy to decide work and off times
• Hybrid working schedule: fully remote or nearest Moonbase
• Private Healthcare benefits
• Enhanced parental leave
• Annual training budget
• Home office setup allowance
• Remote working allowance for fully remote employees
• Monthly budget for product use and zero fee crypto transactions
• Employee referral program with reward
• Regular remote company offsites for high-impact sessions and hackathons

We are a proud equal opportunity employer. We believe that every voice matters and we are committed to diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within MoonPay, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence. We provide reasonable accommodations for qualified individuals with disabilities. If you need assistance with the application process, please contact our Talent Team.