KYC Analyst

Hinduja Global Solutions (HGS); Delhi, Mumbai; On-site; INR 300,000 - 420,000; Full time

Job summary

Hinduja Global Solutions (HGS) in Delhi, India seeks a role focused on KYC document verification and customer support. The position involves thorough validation of identification papers, proof of address, and related documents to ensure compliance.

You will work with internal teams to resolve submission issues and respond promptly to client inquiries, delivering excellent service while maintaining accuracy and regulatory adherence.

Qualifications

• 0–1 year of experience in KYC verification or related field.
• Solid understanding of KYC processes and regulatory requirements.
• Excellent written and spoken English skills.

Responsibilities

• Conduct thorough document verification for clients' KYC requirements.
• Ensure accurate completion of ID, address proofs and related documents.
• Collaborate with internal teams to resolve submission discrepancies.
• Provide prompt, courteous customer service to client queries.

Skills

KYC knowledge

English communication

Customer service

Job description

Roles and Responsibilities :

• Conduct thorough document verification and checking for clients' KYC (Know Your Customer) requirements.
• Ensure accurate completion of all necessary documents, including identification papers, proof of address, and other relevant information.
• Collaborate with internal teams to resolve any discrepancies or issues related to document submission.
• Provide excellent customer service by responding promptly to client queries and concerns.

Job Requirements :

• 0-1 year of experience in a similar role or industry.
• Strong understanding of KYC certification processes and regulations.
• Excellent English language proficiency (written & spoken).
• Ability to work independently with minimal supervision.