KST Supervisor

Food Whisperer; Bengaluru; On-site; INR 350,000 - 480,000; Full time

Job summary

Food Whisperer is seeking a KST Supervisor to oversee the Kitchen Support Team and coordinate day-to-day activities across kitchen areas. You will deploy manpower, ensure hygiene and sanitation, and support the culinary team to maintain smooth operations.

Responsibilities include rostering, attendance oversight, training, and adherence to SOPs, safety, and food safety standards. The role requires 2–5 years of relevant experience and a willingness to work in shifts, including weekends.

Qualifications

• Minimum 12th standard; Diploma/Degree in Hotel Management preferred.
• 2–5 years of relevant experience in kitchen operations or hospitality.
• Experience supervising housekeeping/kitchen support teams.
• Willingness to work in shifts, including weekends and holidays.
• Strong knowledge of hygiene, sanitation, food safety and workplace safety.

Responsibilities

• Supervise day-to-day activities of the Kitchen Support Team as per operational requirements.
• Allocate KST manpower across kitchen areas based on workload and business requirements.
• Ensure timely availability of clean utensils, equipment, workstations and other kitchen support needs.
• Coordinate with Chefs and kitchen teams to ensure smooth operations.
• Monitor cleaning, washing, waste disposal and other kitchen support activities.
• Ensure proper handling, movement and storage of kitchen equipment and materials.
• Complete assigned tasks within required timelines.
• Support the team during peak hours, events and high-volume operations.
• Supervise, guide and monitor KST members on a daily basis.
• Prepare and manage duty rosters and shift allocations.
• Monitor attendance, punctuality, grooming and discipline of KST employees.
• Ensure adequate manpower across shifts and escalate shortages.
• Conduct on-the-job training for new and existing KST employees.
• Ensure employees follow responsibilities and SOPs.
• Address day-to-day employee concerns and escalate issues when required.
• Build teamwork, discipline and a positive working environment within the KST.
• Ensure strict adherence to food safety, hygiene, sanitation, and HSEQ standards.
• Monitor cleanliness of kitchen floors, walls, workstations and equipment.
• Ensure proper cleaning and sanitization of kitchen equipment and utensils.
• Monitor segregation and disposal of wet and dry waste.
• Ensure chemicals are stored, handled and used safely.
• Conduct regular hygiene checks and take corrective action where required.
• Ensure KST members follow personal hygiene, grooming, PPE, and safety requirements.
• Support internal hygiene and safety audits and ensure closure of observations.
• Monitor availability and condition of cleaning materials, PPE, chemicals, and other KST needs.
• Coordinate with Stores and Operations for timely replenishment of consumables.
• Ensure proper and economical usage of cleaning materials.
• Report damaged, missing or unsafe equipment.
• Ensure proper care and handling of kitchen equipment and utensils.
• Coordinate with Chef, Site Manager, HR, HSEQ and Operations on daily requirements.
• Communicate shortages, issues, safety concerns and material needs to the reporting manager.
• Maintain daily attendance, deployment, cleaning and operational checklists.
• Monitor and report KST productivity and performance.
• Support audits, inspections, client visits and special requirements.
• Ensure proper shift handover and communication between KST teams.
• Assist during new site launches, events and projects.

Skills

Team supervision

Shift planning

Attendance management

Training & coaching

Hygiene & safety

Coordination

Education

Diploma in Hotel Management

12th pass

Job description

The KST Supervisor will be responsible for supervising and coordinating the day-to-day activities of the Kitchen Support Team (KST) at Food Whisperer. The role will ensure smooth kitchen operations through effective manpower deployment, hygiene and sanitation, timely support to the culinary team, and adherence to Food Whisperer’s operational and safety standards.

Key Responsibilities

• Supervise day-to-day activities of the Kitchen Support Team as per operational requirements
• Allocate KST manpower across kitchen areas based on workload and business requirements
• Ensure timely availability of clean utensils, equipment, workstations, and other kitchen support requirements
• Coordinate with Chefs and kitchen teams to ensure smooth and uninterrupted operations
• Monitor cleaning, washing, waste disposal, and other kitchen support activities
• Ensure proper handling, movement, and storage of kitchen equipment and materials
• Ensure all assigned tasks are completed within the required timelines
• Support the team during peak hours, special events, and high-volume operations

Team Management

• Supervise, guide, and monitor KST members on a daily basis
• Prepare and manage duty rosters and shift allocations
• Monitor attendance, punctuality, grooming, and discipline of KST employees
• Ensure adequate manpower availability across shifts and escalate shortages to the reporting manager
• Conduct on-the-job training for new and existing KST employees
• Ensure employees follow assigned responsibilities and operational SOPs
• Address day-to-day employee concerns and elevate disciplinary or performance-related issues when required
• Build teamwork, discipline, and a positive working environment within the KST

Hygiene, Cleaning & Safety

• Ensure strict adherence to food safety, hygiene, sanitation, and HSEQ standards
• Monitor cleanliness of kitchen floors, walls, workstations, equipment, utensils, and common areas
• Ensure proper cleaning and sanitization of kitchen equipment and utensils
• Monitor proper segregation and disposal of wet and dry waste
• Ensure cleaning chemicals are stored, handled, and used safely
• Conduct regular hygiene and cleanliness checks and take corrective action where required
• Ensure KST members follow personal hygiene, grooming, PPE, and safety requirements
• Support internal hygiene and safety audits and ensure closure of identified observations

Equipment & Material Management

• Monitor availability and condition of cleaning materials, PPE, chemicals, and other KST requirements
• Coordinate with Stores and Operations for timely replenishment of consumables
• Ensure proper and economical usage of cleaning materials and consumables
• Report damaged, missing, or unsafe equipment to the concerned department
• Ensure proper care and handling of kitchen equipment and utensils

Coordination & Reporting

• Coordinate with Chef, Site Manager, HR, HSEQ, and Operations teams on daily requirements
• Communicate manpower shortages, operational issues, safety concerns, and material requirements to the reporting manager
• Maintain daily attendance, deployment, cleaning, and operational checklists
• Monitor and report KST productivity and performance
• Support audits, inspections, client visits, and special operational requirements
• Ensure proper shift handover and communication between KST teams
• Assist management during new site launches, events, and operational projects

Desired Candidate Profile

• Minimum 12th standard; Diploma / Degree in Hotel Management or a related field will be preferred
• 2–5 years of relevant experience, preferably in kitchen operations, hospitality, catering, QSR, central kitchen, institutional food, or facility operations
• Prior experience supervising housekeeping, stewarding, kitchen support, or similar teams will be preferred
• Basic understanding of kitchen hygiene, sanitation, food safety, and workplace safety
• Experience in managing manpower and shift-based operations
• Comfortable working in a fast-paced and high-volume food service environment
• Willingness to work in shifts, including weekends and holidays as per business requirements