Key Accounts Manager

8078-Johnson & Johnson Surgical Vision India Private Limited Legal Entity; Gurgaon; On-site; INR 800,000 - 1,000,000; Full time

Job summary

8078-Johnson & Johnson Surgical Vision India Private Limited Legal Entity is looking for a sales professional in Gurgaon responsible for achieving territory sales targets and building relationships with key customers. You will engage with doctors and distributors while closely monitoring market activities and ensuring customer satisfaction.

The ideal candidate has a Bachelor’s degree in a relevant field and 5-6 years of sales experience in the medical device or healthcare industry. Responsibilities include conducting demos, maintaining sales records, and expanding the customer base.

Qualifications

• Minimum 5-6 years of sales experience, with 3-4 years in the medical device sector.
• Ability to track sales and competitor activities effectively.
• Experience conducting scientific programs and demos.

Responsibilities

• Achieve annual sales targets with the right product mix.
• Upgrade existing customers to premium products.
• Conduct regular product demonstrations in coordination.

Skills

Sales achievement

Customer relationship management

Product knowledge

Education

Bachelor’s degree in Science/Commerce/Engineering or Optometry

MBA

Job description

Position Summary

Responsible for territory sales targets, building relationships with internal and external customers (Doctors, KOLs, Distributors, peers, superiors), developing new customers, monitoring competitor activities, maintaining daily records, tracking customer usage patterns, handling complaints, and ensuring customer delight. Tracks IOL/OVD/Phaco market share, monitors competition actions, supports the Area Manager in strengthening relationships with key opinion leaders in the assigned state/territory, and adheres to environmental policy and procedures.

Essential Functions & Responsibilities

• Achieving Sales Target: Ensure achievement of annual sales targets through right product mix on a quarterly basis and 100% sales achievement on monthly and quarterly basis.
• Sustainable Market Expansion – IOL/RIOL/OVD: Upgrade existing JJSV users of IOL to Premium IOLs, attend operating theatres regularly to understand customer needs, and ensure customer delight.
• Sustainable Market Expansion – Equipment: Conduct demos regularly in consultation with RM and PS, honor bundling deals as per MOU, and ensure AR control of equipment deals with no outstanding balances.
• Development: Develop sound product knowledge, share territory development plans, and conduct scientific programs regularly (CME/round table meetings).
• Reporting & Coordination: Maintain field reporting discipline and submit reports in a timely manner.
• Data Recording & Analysis: Keep updated on competitor activity, JJSV secondary/tertiary sales in the market, and maintain records of JJSV installation base.

Qualifications – External

• Bachelor’s degree in Science/Commerce/Engineering (Electronics/Electrical/Instrumentation) or Optometry.
• MBA is an added advantage.
• Minimum 5‑6 years of sales experience with at least 3‑4 years in the medical device/healthcare/ophthalmology industry.

Supervision / Authority

• A. Give no supervision to others.
• B. Have lead responsibilities for one or more employees.
• C. Responsible for workflow production, training of new employees on covered jobs, and answering job‑related questions in one or more areas.
• D. Assist in reporting on performance, recommending advancements, and implementing new or changed procedures.
• E. Have full, direct supervisory responsibilities for a department or function.

Equal Opportunity Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.