Key Account Manager - Star Accounts (West)

International Flavors & Fragrances (IFF); Mumbai; Hybrid; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Health insurance

Training opportunities

Learning and development programs

Job summary

IFF, a global leader in flavors and fragrances, seeks a sales professional in Mumbai to drive strategic industry plans and build key customer relationships.

Based hybrid in Mumbai, you will manage accounts, run campaigns, and collaborate with cross-functional teams to exceed revenue and margin targets. Willingness to travel and strong communication skills are essential.

Qualifications

• Bachelor or Master degree (or equivalent) in Food Science, Food Technology, Business Management, Marketing, or related field.
• 3–5 years of sales/commercial experience in Flavors, Food ingredients, or Food & Beverage industries.
• Experience in customer engagement and key account management.
• Strong commercial and technical understanding of flavors and end-use applications.

Responsibilities

• Partner with internal stakeholders to align strategic industry plan initiatives and product offering.
• Support strategic goals by implementing business plans to exceed targets and gross margin.
• Run marketing campaigns with key customers in West India.
• Cultivate relationships with top management to promote IFF as the preferred supplier.
• Manage projects in Salesforce and update progress regularly.
• Ensure timely delivery of flavor solutions according to customer needs and requirements.

Skills

Sales experience

Key account management

Project management

Interpersonal skills

Time management

Communication and presentation

Travel readiness

Education

Bachelor's or Master's degree (Food Science/Technology, Marketing, or related)

Tools

Salesforce

Job description

Are you passionate about innovation that transforms everyday products into extraordinary experiences

IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.

Taste: Crafting unique, technology-enabled flavor designs that define the identity of food and beverage brands, shape trends in flavor building and fuel market success.

The role is based in Mumbai, India (Hybrid role). Be part of a motivated, passionate, and open-minded team where together we can achieve greatness and make a real impact. Your potential is our inspiration.

Where You ll Make a Difference

• Partner with key internal stakeholders to align and implement strategic industry plan initiatives and product offering.
• Support strategic goals by implementing business plan to achieve and exceed target revenue and gross margin.
• Run various marketing campaigns with key customers in West India.
• Cultivate and develop relationships with top management of targeted existing and potential customers to promote IFF as the preferred supplier.
• Effectively manage projects in Salesforce and update them on a periodic basis.
• Ensure timely and successful delivery of flavor solutions and services according to customer needs and requirements.
• Develop comprehensive account plans that outline customer strategies while managing a strong project pipeline.
• Monitor industry trends, market potentials, top market player movements, competitive intelligence and feedback to the team.

What Makes You the Right Fit

• Bachelor or Masters degree (or equivalent) in Food Science, Food Technology, Business Management, Marketing etc.
• Minimum 3-5 years of sales or commercial experience in Flavors, Food ingredients or Food & Beverage industry.
• Experience with customers engagement and key account management.
• Good commercial and technical acumen related to flavors, their end use along with an understanding of market dynamics and consumer needs.
• Strong project management skills and driving business development with a cross functional team.
• Strong interpersonal skills, networking ability and team player.
• Proactive and independent. Proven ability to work and manage time and priorities un-supervised.
• Effective listening, verbal and written communication, and presentation skills.
• Willing to travel extensively.

How Would You Stand Out

• Knowledge of the Food Ingredients business is preferred.
• Demonstrated can do attitude, positive approach to problem solving.
• Ablility to work independently and demonstrates respect for people.

Why Choose Us

• Multinational and supporting environment
• Health insurance
• Training opportunities
• Learning and development programs