Key Account Manager - Star Accounts (North)

IFF; Gurugram District; Hybrid; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Health insurance

Training opportunities

Learning and development programs

Job summary

IFF in Gurugram, India is seeking a dynamic sales professional to drive growth in flavors, food ingredients and health & bioscience solutions. You will partner with internal stakeholders, manage key accounts and lead campaigns to expand revenue.

The role is hybrid and requires 3–5 years in flavors or F&B sales, strong communication, and proven project management. Travel readiness and customer engagement are essential to build lasting relationships with top clients.

Qualifications

• Bachelor's or Master's degree in Food Science, Food Technology, Business Management or Marketing.
• 3–5 years of sales or commercial experience in Flavors, Food ingredients or F&B industry.
• Experience with customer engagement and key account management.
• Strong commercial and technical acumen related to flavors and end use.
• Proven ability to drive business development with cross-functional teams.
• Excellent communication, networking and presentation skills.
• Willingness to travel extensively.

Responsibilities

• Partner with internal stakeholders to align and implement strategic industry plans and offerings.
• Support strategic goals by executing business plans to achieve revenue and gross margin targets.
• Run marketing campaigns with key customers in North India.
• Develop relationships with top management of target customers to promote IFF as preferred supplier.
• Manage projects in Salesforce and provide regular updates.
• Deliver flavor solutions and services that meet customer needs and requirements.
• Create comprehensive account plans outlining customer strategies and pipeline.
• Monitor industry trends, market potentials and competitive intelligence.

Skills

Stakeholder management

Account management

Sales experience

Marketing campaigns

Project management

Interpersonal skills

Communication

Travel readiness

Education

Bachelor's or Master's degree in Food Science

Business/Marketing degree

Tools

Salesforce

Job description

Job Summary

Are you passionate about innovation that transforms everyday products into extraordinary experiences?

IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.

Taste: Crafting unique, technology-enabled flavor designs that define the identity of food and beverage brands, shape trends in flavor building and fuel market success.

The role is based in Gurugram, India (Hybrid role). Be part of a motivated, passionate, and open-minded team where together we can achieve greatness and make a real impact. Your potential is our inspiration.

Where You'll Make a Difference

• Partner with key internal stakeholders to align and implement strategic industry plan initiatives and product offering.
• Support strategic goals by implementing business plan to achieve and exceed target revenue and gross margin.
• Run various marketing campaigns with key customers in North India.
• Cultivate and develop relationships with top management of targeted existing and potential customers to promote IFF as the preferred supplier.
• Effectively manage projects in Salesforce and update them on a periodic basis.
• Ensure timely and successful delivery of flavor solutions and services according to customer needs and requirements.
• Develop comprehensive account plans that outline customer strategies while managing a strong project pipeline.
• Monitor industry trends, market potentials, top market player movements, competitive intelligence and feedback to the team.

What Makes You the Right Fit

• Bachelor or Master's degree (or equivalent) in Food Science, Food Technology, Business Management, Marketing etc.
• Minimum 3-5 years of sales or commercial experience in Flavors, Food ingredients or Food & Beverage industry.
• Experience with customers engagement and key account management.
• Good commercial and technical acumen related to flavors, their end use along with an understanding of market dynamics and consumer needs.
• Strong project management skills and driving business development with a cross functional team.
• Strong interpersonal skills, networking ability and team player.
• Proactive and independent. Proven ability to work and manage time and priorities un-supervised.
• Effective listening, verbal and written communication, and presentation skills.
• Willing to travel extensively.

How Would You Stand Out?

• Knowledge of the Food Ingredients business is preferred.
• Demonstrated "can do" attitude, positive approach to problem solving.
• Ablility to work independently and demonstrates respect for people.

Why Choose Us?

• Multinational and supporting environment
• Health insurance
• Training opportunities
• Learning and development programs

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more