Key Account Manager (Distribution) - Taste, East

IFF; Kolkata District; Hybrid; INR 600,000 - 1,000,000; Full time

Benefits offered by this job

Health insurance

Training opportunities

Learning and development programs

Job summary

IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, delivering sustainable innovations that elevate everyday products. The role is based in Kolkata, India (Hybrid).

Join a motivated team to drive account mapping, stakeholder engagement and pricing actions across food ingredients and beverages, while helping to grow margins and deliver customer value in a multinational setting.

Qualifications

• Minimum 2–4 years of sales or commercial experience in Food ingredients, Flavours, or FMCG.
• Experience with customer engagement and key account management.
• Strong commercial and technical acumen to identify needs and propose solutions.
• Ability to work independently and manage time and priorities.
• Excellent listening, verbal and written communication and presentation skills.
• Willingness to travel extensively.

Responsibilities

• Account mapping and segmentation to identify target customers.
• Identify key stakeholders and decision-makers across accounts.
• Manage projects proactively and reactively.
• Drive commercial outcomes with a growth mindset.
• Collaborate with IC&D and category marketing for insights and growth initiatives.
• Collaborate with CSMs, GPM and pricing to implement pricing actions and improve margins.
• Forecast regularly to ensure seamless order execution.
• Drive healthy margins across the portfolio.
• Ensure 100% compliance with ethics, values and culture.

Skills

Sales experience

Key account management

Negotiation skills

Communication skills

Time management

Presentation skills

Education

Bachelor's degree in food technology

MBA with FMCG experience

Job description

Job Summary

Looking for a role that challenges you while making an impact on products people use every day?

Job Summary

Looking for a role that challenges you while making an impact on products people use every day?

IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.

Taste: Crafting unique, technology-enabled flavor designs that define the identity of food and beverage brands, shape trends in flavor building and fuel market success.

The role is based in Kolkata, India (Hybrid role). Be part of a motivated, passionate, and open-minded team where together we can achieve greatness and make a real impact. Your potential is our inspiration.

Where You’ll Make a Difference

• Account Mapping - Targeting and Segmentation.
• Identify key stakeholders - Key Decision Maker/Key Opinion dealer across different accounts.
• Project Management - Proactive /Reactive/Defensive/Maintenance.
• Commercial Outcome - Growth Mindset.
• Work in close contact with IC&D for all projects and with category marketing for market insights & Growth initiatives.
• Partner with key stakeholders (CSMs/GPM/Pricing officer) to help implement pricing actions/improve margins as per organisation’s strategies.
• Proper forecasting on a regular basis for seamless order execution.
• Drive healthy margin across portfolio.
• 100% compliance of company’s ethics/values /culture.

What Makes You The Right Fit

• Bachelor’s degree in food technology, Food Science or MBA with experience in FMCG sector or relevant discipline.
• Minimum 2-4 years of sales or commercial experience in Food ingredients, Flavours, Food & Beverage Industry or FMCG sector.
• Experience with customers engagement and key account management.
• Good commercial and technical acumen that enables identification of technical and commercial needs, and proposal of optimized solution.
• Proactive and proven ability to work and manage time and priorities un-supervised.
• Effective listening, verbal and written communication, and presentation skills.
• Proven value selling and negotiation skills.
• Willing to travel extensively.

How Would You Stand Out?

• Demonstrated “can do” attitude, positive approach to problem solving.
• Ablility to work independently and demonstrates respect for people.

Why Choose Us?

• Multinational and supporting environment
• Health insurance
• Training opportunities
• Learning and development programs

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more