Key Account Manager - Federal Bank

Tata AIA Life Insurance; Mumbai; On-site; INR 400,000 - 800,000; Full time

Job summary

Tata AIA Life Insurance is seeking a Key Account Manager to drive life insurance sales through bank channels across branches. You will interact with branch managers, implement sales plans, and coordinate with RMs to meet targets while ensuring policy issuance and excellent customer service.

The role requires 1-3 years of sales experience in insurance or financial services, with strong communication and relationship-building skills. Graduation or postgraduate qualifications are preferred.

Qualifications

• Graduation and/or postgraduate education in relevant fields.
• 1-3 years of sales experience in insurance or financial services.

Responsibilities

• Achieve pre-set business targets on ANP, case count, active branch and KPIs for designated branches.
• Visit partner branches and interact with Bank branch managers to drive sales.
• Develop and implement short-term and long-term sales plans with Branch Managers and RM teams.
• Build and maintain relationships with branch staff and internal partners to meet business objectives.
• Ensure timely issuance of policies and maintain customer touchpoints for service and persistency.

Skills

Product/Subject matter expertise

Business perspective & planning

Finance / Insurance industry awareness

Self-management

Problem solving skills

Coordination & influencing skills

Education

Graduation

Postgraduate

Job description

Job Description

Tata AIA Life Insurance Co. Ltd Internal use only

Join Tata AIA Life Insurance, a leading and fastest-growing life insurance provider in India, established in 2001 as a joint venture between Tata Sons Pvt. Ltd. and AIA Group Ltd. Our company embodies a legacy of trust, integrity, and excellence, combining Tata's esteemed leadership with AIA's extensive pan-Asian expertise. At Tata AIA, our vision is to be the pre-eminent protection provider enabling dreams and inspiring healthier, happier lives.

We foster a culture of innovation, inclusivity, and continuous learning, offering dynamic career growth opportunities and a supportive work environment. Recognized as a \"Great Place to Work\" and recipient of the Kincentric Best Employer Award, we are committed to employee satisfaction and holistic well-being. Our core value, \"People - Our Core,\" emphasizes our dedication to inspiring our employees to be and deliver their very best. Our aim is to attract, hire and develop highly capable leaders who are just, fair, ethical, and accountable for their actions. We strive to provide our employees with the right training, technology, equipment, resources, and guidance to perform their job effectively. Our promise to you is to provide for a diverse, equitable, and inclusive work environment, where each employee is valued as an individual and treated with respect, care, and compassion.

Fuel your future with us, find your wings, and S.O.A.R. Shape opportunities, Optimize your potential, Accomplish meaningful work, and Reap holistic growth.

Position Overview

Position Title

Key Account Manager

Department

Federal Bank of India

Level/ Band

Executive

Role Summary:

• Provide support in Sales of Life Insurance business through bank customers at bank branches across assigned locations
• Visit partner branches and interact with Bank branch managers
• Ensure sales targets assigned are met on every parameter
• Interact with customers to explain the products and solutions
• Help branches mapped to her/him help achieve insurance sales targets

Organizational Relationships

Reports To

Cluster Sales Manager

Supervises

NA

Job Description

Tata AIA Life Insurance Co. Ltd Internal use only

Job Dimensions

Geographic Area Covered

Branches

Stakeholders Internal

Supervisors, Training, Branch & Distribution Ops

Stakeholders External

Federal Bank – Channel Partner

Key Result Areas

Sales

• Achieve pre-set business targets on ANP, case count, active branch, active sales staff and various KPIs for designated branches
• Working jointly with the Branch Manager on Business Implementation plan
• Driving and motivating the branch staff along with Bank RM and providing support for logging in applications sourced
• Tapping the right database of the branch and ensure authentic documentation
• Build relationship with the Bank Sales/ operations team and ensure the business targets and Productivity targets of the allocated branches are met effectively
• Prospect and meet customers within and outside the Branch as when required
• To develop, agree and implement short term and long-term plans to achieve sales targets
• To achieve branch RM activation targets
• Work collectively with Bank Sales / operations team and conduct joint sales calls as a team to achieve business nos.
• Seek commitment from the partner towards achievement of business objective

Relationship Management

• Managing the relationship between internal team and channel partner to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner
• Provide all possible support to the channel partner as a face of parent company
• Effectively execute all Marketing activities as per Partners requirement
• Ensuring timely issuance of policies with resolving all pending etc.
• Adhere to the customer touch-point engagement to service his portfolio of customers
• To maintain the desired persistency ratio
• Prompt post-sales service with respect to all domains
• Strategize and interact closely with the RM on business plan execution

Ensure Compliance

• Ensure compliance to internal sales process & other compliance standards
• Should be process & product champion to ensures adherence to policies and procedures to cultivate a compliance culture in the team

MIS

• Adhering to the Training Road map.
• Providing timely reports to the Supervisor as per the requirement.
• Adhering to the TALIC code of conduct.

Job Description

Tata AIA Life Insurance Co. Ltd Internal use only

Skills Required

Technical

• Product/Subject matter expertise
• Business perspective & planning
• Finance / Insurance industry awareness
• Self-management
• Problem solving skills
• Peer level co-ordination and influencing skills

Behavioral

• Essential Desired
• Interpersonal skills
• Communication skills
• Creative thinking skills
• Supervising / Leadership skills
• Teamwork Skills
• Influencing skills
• Relationship Building skills
• Decision making skills

Language Skills

• English, Local language

Incumbent Characteristics Essential Desired

Qualification

• Graduation
• Postgraduate

Experience

• 1 - 3 years in Sales (Insurance / Financial Service Background)

Disclaimer: Tata AIA Life Insurance does not charge any fees from candidates during the hiring process. Verify job offers through official Tata AIA communication channels to avoid fraud. The job description is the sole property of Tata AIA Life Insurance. The content of this JD is confidential, and unauthorized changes or reproduction are forbidden. To know more about Tata AIA Life, click on the weblink: www.tataaia.com