Key Account Manager

Flix; Gurugram District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Flix is seeking a dynamic professional to identify and onboard highway rest stops for FlixBus corridors across India. You will evaluate hygiene, footfall, accessibility and brand fit, then negotiate fixed-fee and revenue-share agreements to form long-term partnerships.

You will manage the onboarding lifecycle from first contact to agreement, ensure compliance, and track revenue across all active stops. Willingness to travel extensively is essential, as is fluency in Hindi and English.

Qualifications

• Bachelor's degree in any discipline.
• 2-4 years of experience in business development, commercial partnerships, field operations or programme management - ideally in mobility, logistics, FMCG, hospitality or a start-up environment.
• Proven ability to own a commercial relationship end to end: sourcing, negotiating, signing and managing, including closing deals independently with small business owners.
• A structured mindset, with the ability to build frameworks, pipelines and trackers from scratch.
• Comfort working with data: Excel or Google Sheets, basic dashboards and presenting numbers clearly to leadership.
• Excellent communication in Hindi and English for vendor dealings and internal reporting.

Responsibilities

• Identify, evaluate and onboard new highway rest stops on active and upcoming FlixBus corridors, conducting site visits to assess hygiene, footfall, accessibility and brand fit.
• Negotiate fixed-fee and revenue-share agreements with rest stop operators that are commercially sound and build long-term, sustainable partnerships.
• Build and maintain a structured pipeline of prospective stops across North India, South India and new geographies as FlixBus scales.
• Own the full onboarding lifecycle - from first contact to signed agreement, system entry and compliance activation.
• Track monthly collections across all active stops, flag shortfalls early and drive recovery, escalating to bus partner POCs where needed.
• Maintain a clear compliance framework with defined metrics, escalation protocols and partner-level accountability.
• Build and update dashboards and reports that give leadership real-time visibility into revenue, compliance health and programme trends, while keeping data across all tracking tools accurate.
• Drive geographic expansion corridor by corridor - mapping opportunities, prioritising by revenue potential and executing the rollout independently, including seasonal, expressway and off-peak transitions.
• Develop new on-ground monetisation opportunities such as onboard branding, co-branded rest areas, FMCG or FB partnerships and last-mile tie-ups; build business cases, pilot them on a defined corridor and recommend whether to scale or exit.
• Keep a close eye on commercial approaches in the wider mobility and travel industry and bring relevant ideas back into FlixBus's strategy.

Skills

Business development

Field operations

Negotiation

Data literacy

Hindi & English

Education

Bachelor's degree

Tools

Excel

Google Sheets

Job description

Job Summary

Identify, evaluate and onboard new highway rest stops on active and upcoming FlixBus corridors, conducting site visits to assess hygiene, footfall, accessibility and brand fit. Negotiate fixed-fee and revenue-share agreements with rest stop operators that are commercially sound and build long-term, sustainable partnerships. Build and maintain a structured pipeline of prospective stops across North India, South India and new geographies as FlixBus scales. Own the full onboarding lifecycle - from first contact to signed agreement, system entry and compliance activation. Track monthly collections across all active stops, flag shortfalls early and drive recovery, escalating to bus partner POCs where needed. Maintain a clear compliance framework with defined metrics, escalation protocols and partner-level accountability. Build and update dashboards and reports that give leadership real-time visibility into revenue, compliance health and programme trends, while keeping data across all tracking tools accurate. Drive geographic expansion corridor by corridor - mapping opportunities, prioritising by revenue potential and executing the rollout independently, including seasonal, expressway and off-peak transitions. Develop new on-ground monetisation opportunities such as onboard branding, co-branded rest areas, FMCG or FB partnerships and last-mile tie-ups; build business cases, pilot them on a defined corridor and recommend whether to scale or exit. Keep a close eye on commercial approaches in the wider mobility and travel industry and bring relevant ideas back into FlixBus's strategy.

Responsibilities

• Identify, evaluate and onboard new highway rest stops on active and upcoming FlixBus corridors, conducting site visits to assess hygiene, footfall, accessibility and brand fit.
• Negotiate fixed-fee and revenue-share agreements with rest stop operators that are commercially sound and build long-term, sustainable partnerships.
• Build and maintain a structured pipeline of prospective stops across North India, South India and new geographies as FlixBus scales.
• Own the full onboarding lifecycle - from first contact to signed agreement, system entry and compliance activation.
• Track monthly collections across all active stops, flag shortfalls early and drive recovery, escalating to bus partner POCs where needed.
• Maintain a clear compliance framework with defined metrics, escalation protocols and partner-level accountability.
• Build and update dashboards and reports that give leadership real-time visibility into revenue, compliance health and programme trends, while keeping data across all tracking tools accurate.
• Drive geographic expansion corridor by corridor - mapping opportunities, prioritising by revenue potential and executing the rollout independently, including seasonal, expressway and off-peak transitions.
• Develop new on-ground monetisation opportunities such as onboard branding, co-branded rest areas, FMCG or FB partnerships and last-mile tie-ups; build business cases, pilot them on a defined corridor and recommend whether to scale or exit.
• Keep a close eye on commercial approaches in the wider mobility and travel industry and bring relevant ideas back into FlixBus's strategy.

Requirements

• 2-4 years of experience in business development, commercial partnerships, field operations or programme management - ideally in mobility, logistics, FMCG, hospitality or a start-up environment.
• A Bachelor's degree in any discipline.
• Proven ability to own a commercial relationship end to end: sourcing, negotiating, signing and managing, including closing deals independently with small business owners.
• A structured mindset, with the ability to build frameworks, pipelines and trackers from scratch.
• Comfort working with data: Excel or Google Sheets, basic dashboards and presenting numbers clearly to leadership.
• Excellent communication in Hindi and English for vendor dealings and internal reporting.
• Willingness to travel extensively across Indian highway corridors.
• Familiarity with the Indian intercity bus, highway hospitality or travel retail landscape.
• Experience piloting new revenue streams or brand partnerships.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.