Key Account Manager -Gurugram (Contractual)

Flix; Gurugram District; On-site; INR 900,000 - 1,300,000; Full time

Benefits offered by this job

Startup environment

Ownership of program

Exposure to senior leadership

Job summary

Flix is hiring a commercially minded Revenue & Monetisation Operations Associate to grow and govern our highway rest stop network across India. The role is field-heavy with ownership of onboarding, negotiations and performance tracking, reporting to the Regional Operations Manager.

You will identify new rest stops, sign deals, ensure compliance and build dashboards to give leadership real-time visibility into revenue potential and programme trends.

Qualifications

• 2–4 years of experience in business development, commercial partnerships, field operations or programme management.
• Bachelor’s degree in any discipline.
• Proven ability to own a commercial relationship end to end: sourcing, negotiating, signing and managing.
• Structured mindset to build frameworks, pipelines and trackers from scratch.
• Comfort with data and presenting numbers to leadership.
• Excellent communication in Hindi and English for vendor dealings.
• Willingness to travel extensively across Indian highway corridors.
• Familiarity with Indian intercity bus, highway hospitality or travel retail landscape.
• Experience piloting new revenue streams or brand partnerships.

Responsibilities

• Identify, evaluate and onboard new highway rest stops on FlixBus corridors.
• Negotiate fixed-fee and revenue-share agreements with rest stop operators.
• Build and maintain a pipeline of prospective stops across multiple geographies.
• Own the onboarding lifecycle from first contact to signed agreement and compliance activation.
• Track monthly collections and drive recovery, escalating as needed.
• Maintain a compliance framework with defined metrics and accountability.
• Develop dashboards and reports for leadership visibility on revenue and trends.
• Drive geographic expansion corridor by corridor and execute rollouts.

Skills

Business development

Commercial partnerships

Field operations

Programme management

Data & dashboards

Vendor negotiations

Communication (Hindi/English)

Travel readiness

Education

Bachelor's degree

Tools

Excel

Google Sheets

Dashboards

Job description

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.As FlixBus continues to expand across India - one of the fastest-growing bus markets in the world - we are looking for a commercially minded Revenue & Monetisation Operations Associate to grow and govern our highway rest stop network.

This is a field-heavy, high-ownership role. You will source and sign new rest stops on active and upcoming corridors, negotiate fixed-fee and revenue-share deals, keep collections and compliance on track, and develop new ways to create value from FlixBus's daily passenger touchpoints. You will report to the Regional Operations Manager and present performance, risks and opportunities to senior leadership.

About the Role

• Identify, evaluate and onboard new highway rest stops on active and upcoming FlixBus corridors, conducting site visits to assess hygiene, footfall, accessibility and brand fit.
• Negotiate fixed-fee and revenue-share agreements with rest stop operators that are commercially sound and build long‑term, sustainable partnerships.
• Build and maintain a structured pipeline of prospective stops across North India, South India and new geographies as FlixBus scales.
• Own the full onboarding lifecycle — from first contact to signed agreement, system entry and compliance activation.
• Track monthly collections across all active stops, flag shortfalls early and drive recovery, escalating to bus partner POCs where needed.
• Maintain a clear compliance framework with defined metrics, escalation protocols and partner‑level accountability.
• Build and update dashboards and reports that give leadership real‑time visibility into revenue, compliance health and programme trends, while keeping data across all tracking tools accurate.
• Drive geographic expansion corridor by corridor — mapping opportunities, prioritising by revenue potential and executing the rollout independently, including seasonal, expressway and off‑peak transitions.
• Develop new on‑ground monetisation opportunities such as onboard branding, co‑branded rest areas, FMCG or F&B partnerships and last‑mile tie‑ups; build business cases, pilot them on a defined corridor and recommend whether to scale or exit.
• Keep a close eye on commercial approaches in the wider mobility and travel industry and bring relevant ideas back into FlixBus’s strategy.

About You

• 2–4 years of experience in business development, commercial partnerships, field operations or programme management — ideally in mobility, logistics, FMCG, hospitality or a start‑up environment.
• A Bachelor’s degree in any discipline.
• Proven ability to own a commercial relationship end to end: sourcing, negotiating, signing and managing, including closing deals independently with small business owners.
• A structured mindset, with the ability to build frameworks, pipelines and trackers from scratch.
• Comfort working with data: Excel or Google Sheets, basic dashboards and presenting numbers clearly to leadership.
• Excellent communication in Hindi and English for vendor dealings and internal reporting.
• Willingness to travel extensively across Indian highway corridors.
• Familiarity with the Indian intercity bus, highway hospitality or travel retail landscape.
• Experience piloting new revenue streams or brand partnerships.

We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you!

What We Offer

• The opportunity to work in a rapidly scaling start‑up environment.
• Real ownership of a programme that directly shapes the passenger experience and revenue across India’s highway corridors.
• Exposure to senior leadership and the chance to pilot and scale new monetisation ideas.
• A tech‑driven approach to making mobility smarter, more sustainable, and more affordable.

Why Join Flix?

At Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path.
As we continue to expand across the globe, you can make a real difference in how we work.

If you’re ready to grow and lead your journey, Flix is the place for you!

At Flix, we are committed to fostering diversity and inclusion. To support this initiative, we invite all applicants to complete our demographic questions on voluntary basis. Your responses will be processed as anonymized data and not linked to your profile, and thus assessed for statistical purposes and internal research.

If you prefer not to provide this information, simply click on "I do not wish to answer." Be assured that neither the decision not to participate nor your answers will have an impact on your application, and your answers will remain anonymous and unidentifiable to you individually. The decision on your application will be independently from your participation and the information you provide.